The Datalogic tool for managing RMA (Return Material Authorization), provides on-line management of product repairs, including collection service from customers.
RMA supplies all the information needed to open an RMA (Return Material Authorization), product shipment, checking of repair.
Furthermore, this Datalogic new service offers:
- Full on-line management of repair operations
- Service availability 24/7/365. Customers can enter repair orders at any time
- High Quality of repairs due to inside the factory execution (with the best technical personnel and tools available for troubleshooting, actual repair and testing)
- Repair process is speed up thanks to a (flat rate) repair charge and on-line acceptance. No lengthy estimate approval needed
- Use of the current payment conditions for Datalogic Customers (wire transfer for new customers)
- Availability of repairs history