All-Weighs™ Scale Platter
Full digital scanning & image capture
Magellan Customer Service Scanner
Digital watermark decoding
Datalogic Clear™ Glass
Form factor compatible with traditional checkstands
The Magellan™ 9400i scanner/scale: a new class of high performance bar code scanners. With digital imagers in all planes, the 9400i scanners read both 1D and 2D bar codes seamlessly without requiring item orientation by the cashier.
With a more traditional bonnet height and large horizontal and vertical windows, the Magellan 9400i allows optimum positioning for POS or self-checkout touchscreens, payment terminals and printers while maintaining ergonomic comfort for both seated and standing cashiers.
The optional Magellan Customer Service Scanner (CSS) enables retailers to easily engage their customers in mobile commerce programs, allowing them to scan bar codes from their mobile phone screen or paper coupons while the cashier continues to scan regular items in parallel, resulting in a significant reduction in total transaction time.
Innovative features and options such as ScaleSentry™ shrink monitoring/prevention technology, AllWeighs™ platters and the support of all major EAS systems make 9400i purpose-built to help retailers reduce shrink at the POS.
Customer Service Scanner
The JavaPOS Device Services are for JavaPOS-based POS Systems (Linux or Windows). Interface support includes Serial, USB-COM and OEM USB. Includes 1.14 Device Controls; improvements to logging, fix for Java crash on device Close, and other bug fixes
For use on all Windows 32 and 64 bit systems. Certified for Windows including XP, Win7, Win8, and Win10 (RS1 thru RS3); auto detects OS version and installs the appropriate driver. Automatically recognizes and associates with Datalogic Scanning USB-COM equipped products. Enables data coming from the USB port to be seen by the host as if it is coming from a standard COM port (using a host defined virtual COM port). Any existing software application supporting serial communications can utilize USB scanner connectivity simply by redirecting the data input to the defined virtual COM port. Improved installation with no need for Admin privileges. "USB composite" scanner interface is not supported on Windows XP Operating system.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes: warranty extension, fast turnaround time for repairs, 24/7/365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs. Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.