Datalogic

Magellan 9400i, In-Counter/On-Counter Scanners/Scales

Magellan 9400i

Magellan 9400i

The Magellan™ 9400i imagers read 1D/2D bar codes and Digimarc® Barcodes in any orientation

Features

All-Weighs™ Scale Platter

Full digital scanning & image capture

Magellan Customer Service Scanner

Digital watermark decoding

Datalogic Clear™ Glass

Form factor compatible with traditional checkstands

Overview

The Magellan™ 9400i scanner/scale: a new class of high performance bar code scanners. With digital imagers in all planes, the 9400i scanners read both 1D and 2D bar codes seamlessly without requiring item orientation by the cashier.

With a more traditional bonnet height and large horizontal and vertical windows, the Magellan 9400i allows optimum positioning for POS or self-checkout touchscreens, payment terminals and printers while maintaining ergonomic comfort for both seated and standing cashiers.

The optional Magellan Customer Service Scanner (CSS) enables retailers to easily engage their customers in mobile commerce programs, allowing them to scan bar codes from their mobile phone screen or paper coupons while the cashier continues to scan regular items in parallel, resulting in a significant reduction in total transaction time.

Innovative features and options such as ScaleSentry™ shrink monitoring/prevention technology, AllWeighs™ platters and the support of all major EAS systems make 9400i purpose-built to help retailers reduce shrink at the POS.

Models & Accessories

Magellan 9400i Scanner/Scale

    Magellan 9400i Scanner Only, Adaptive Scale Config, Med Clear Magellan 9400i Scanner Only, Adaptive Scale Config, Med Clear Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing with Scale Sentry, Retail USB POT Cable
    941024113-00053
    Magellan 9400i Scanner Only, Adaptive Scale Config, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing with Scale Sentry, IT/CHI Power Cord/Brick (Cable Sold Separately.)
    941024113-00510
    Magellan 9400i Scanner Only, Adaptive Scale Config, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing, Retail USB POT Cable
    941024112-00053
    Magellan 9400i Scanner Only, Std Config, Long Sapphire Platter/Flange Mount w/Fixed Produce Rail, Enhanced Processing, IT/CHI Power Cord/Brick,RS-232 Std Cable, EAS
    941015012-005121
    Magellan 9400i Scanner Only, Std Config, Med Sapphire Platter/Shelf Mount w/ Flush Top, Enhanced Processing, CSS with Bonnet Mount, Retail USB POT Cable
    941014512-03053
    Magellan 9400i Scanner Only, Std Config, Short Sapphire Platter/Shelf Mount, Enhanced Processing, Australian Power Cord/Brick, RS-232 Std Cable
    941013112-00412
    Magellan 9400i Scanner Only, Std Config, Short Sapphire Platter/Shelf Mount, Enhanced Processing, CSS with Bonnet Mount, Retail USB POT Cable
    941013112-03053
    Magellan 9400i Scanner Only, Std Config, Short Sapphire Platter/Shelf Mount, Enhanced Processing, IT/CHI Power Cord/Brick (Cable Sold Separately.)
    941013112-00510
    Magellan 9400i Scanner Only, Std Config, Short Sapphire Platter/Shelf Mount, Enhanced Processing, Retail USB POT Cable
    941013112-00053
    Magellan 9400i Scanner/Scale, Australia Config/Single Interval w/ Dual Display, Med Sapphire Platter/Shelf Mount w/ Fixed Produce Rail, Enhanced Processing with Scale Sentry, USB POT Cable
    9421140023-040053
    Magellan 9400i Scanner/Scale, Australia Config/Single Interval w/ Dual Display, Med Sapphire Platter/Shelf Mount w/ Fixed Produce Rail, Enhanced Processing, AU Power Cord/Brick, RS-232 Single Cable
    9421140022-040431
    Magellan 9400i Scanner/Scale, Canada Metric Config/Single Interval w/ Display, Long Sapphire Platter/Flange Mount w/ Fixed Produce Rail, Enhanced Processing, US Std Power Cord/Brick, RS-232 Single Cable
    9420450042-020231
    Magellan 9400i Scanner/Scale, English Config/Single Interval/No Display, Long Sapphire Platter/Flange Mount w/ Fixed Produce Rail, Enhanced Processing with Scale Sentry, CSS with Bonnet Mount, US Std Power Cord/Brick, IBM 46XX Port 9E Cable
    9420150013-003242
    Magellan 9400i Scanner/Scale, English Config/Single Interval/No Display, Long Sapphire Platter/Flange Mount w/ Fixed Produce Rail, Enhanced Processing with Scale Sentry, CSS with Bonnet Mount, USB POT Cable
    9420150013-003053
    Magellan 9400i Scanner/Scale, English Config/Single Interval/No Display, Long Sapphire Platter/Flange Mount w/ Fixed Produce Rail, Enhanced Processing with Scale Sentry, US Std Power Cord/Brick, Retail USB Type A E/P Cable
    9420150013-000252
    Magellan 9400i Scanner/Scale, English Config/Single Interval/No Display, Med Sapphire Platter/Shelf Mount w/ Fixed Produce Rail, Enhanced Processing with Scale Sentry, US Std Power Cord/Brick, Retail USB Type A E/P Cable
    9420140013-000252
    Magellan 9400i Scanner/Scale, EU Factory Pre-Verified Metric Config/Dual Interval w/ Display, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing, EU Power Cord/Brick, RS-232 WN Cable, EAS
    9460441322-2203211
    Magellan 9400i Scanner/Scale, EU Factory Pre-Verified Metric Config/Single Interval w/ Display, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing with Scale Sentry, EU Power Cord/Brick (Cable Sold Separately.)
    9460441033-020310
    Magellan 9400i Scanner/Scale, EU Factory Pre-Verified Metric Config/Single Interval w/ Display, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing with Scale Sentry, EU Power Cord/Brick, EAS (Cable Sold Separately.)
    9460441033-0203101
    Magellan 9400i Scanner/Scale, EU Factory Pre-Verified Metric Config/Single Interval w/ Dual Display, Med Sapphire Platter/Shelf Mount w/ Flip-up Produce Rail, Enhanced Processing with Scale Sentry, EU Power Cord/Brick, RS-232 Single Cable
    9460441033-040331

Cables

    Cable IBM 4683, Port 17, POS, 4.5 m/15 ft
    90A052131
    CABLE, EAS, INTERLOCK, 1800MM
    90A052247
    Cable, IBM 46XX, Port 9E, 4.5 m/15 ft
    90A052132
    Cable, IBM USB, External Power, 4.5 m/15 ft
    90A052133
    Cable, RS-232, 9D, Beetle, 4.5 m/15 ft
    90A052129
    Cable, RS-232, ICL, PC, 4.5 m/15 ft
    90A052121
    Cable, RS-232, PC Scale, Female, 15 ft
    90A052138
    Cable, RS-232, PC, 4.5 m/15 ft
    90A052125
    Cable, RS-232, SASI, Super Star, 15 ft
    90A052137
    Cable, RS-232, SASI, Super Star, RJ4, 15 ft
    90A052122
    Cable, RS-232, SNI Beetle, 4.5 m/15 ft
    90A052197
    Cable, USB, Type A, External Power, 4.5 m/15 ft
    90A052135

EASEOFCARE Agreements

    MAG9400i, SCANNER ONLY, 2 DAYS, 3 YEARS, COMPREHENSIVE
    ZSC2M94NS31
    MAG9400i, SCANNER ONLY, 2 DAYS, 5 YEARS, COMPREHENSIVE
    ZSC2M94NS51
    MAG9400i, SCANNER ONLY, 2 DAYS, RENEWAL, COMPREHENSIVE
    ZSC2M94NSR1
    MAG9400i, SCANNER ONLY, 5 DAYS, 3 YEARS
    ZSN5M94NS31
    MAG9400i, SCANNER ONLY, 5 DAYS, 5 YEARS
    ZSN5M94NS51
    MAG9400i, SCANNER ONLY, MINIMUM REPAIR CHARGE
    ZR0M94SOMIN
    MAG9400i, SCANNER ONLY, OVERNIGHT, 3 YEARS, COMPREHENSIVE
    ZSC1M94NS31
    MAG9400i, SCANNER ONLY, OVERNIGHT, 5 YEARS, COMPREHENSIVE
    ZSC1M94NS51
    MAG9400i, SCANNER ONLY, OVERNIGHT, RENEWAL, COMPREHENSIVE
    ZSC1M94NSR1
    MAG9400i, SCANNER ONLY, WHOLE UNIT REPAIR
    ZR0M94SOMAX
    MAG9400i, SCANNER ONLY. 5 DAYS, RENEWAL
    ZSN5M94NSR1
    MAG9400i, SCANNER SCALE, 2 DAYS, 3 YEARS, COMPREHENSIVE
    ZSC2M94SS31
    MAG9400i, SCANNER SCALE, 2 DAYS, 5 YEARS, COMPREHENSIVE
    ZSC2M94SS51
    MAG9400i, SCANNER SCALE, 2 DAYS, RENEWAL, COMPREHENSIVE
    ZSC2M94SSR1
    MAG9400i, SCANNER SCALE, 5 DAYS, 3 YEARS
    ZSN5M94SS31
    MAG9400i, SCANNER SCALE, 5 DAYS, 5 YEARS
    ZSN5M94SS51
    MAG9400i, SCANNER SCALE, 5 DAYS, RENEWAL
    ZSN5M94SSR1
    MAG9400i, SCANNER SCALE, MINIMUM REPAIR CHARGE
    ZR0M94SSMIN
    MAG9400i, SCANNER SCALE, OVERNIGHT, 5 YEARS, COMPREHENSIVE
    ZSC1M94SS51
    MAG9400i, SCANNER SCALE, OVERNIGHT, RENEWAL, COMPREHENSIVE
    ZSC1M94SSR1
    MAG9400i, SCANNER SCALE, WHOLE UNIT REPAIR
    ZR0M94SSMAX
    MAGELLAN 9400i SCANNER SCALE, OVERNIGHT, 3 YEARS, COMPREHENSIVE
    ZSC1M94SS31

Miscellaneous

    Customer Service Scanner (Mount Ordered Separately.)
    90ACC0169
    Customer Service Scanner with Bonnet Back Mount Accessory
    90ACC0175
    Customer Service Scanner with Bonnet Side Mount Accessory
    90ACC0174
    Customer Service Scanner with Omni Mount Accessory
    90ACC0170
    Platter, Scanner Only, Long, Clear Glass, Fixed Produce Rail, Mgl 9300i/9400i
    90ACC0269
    Platter, Scanner Only, Long, Clear Glass, Flip Up Produce Rail, Mgl 9300i/9400i
    90ACC0270
    Platter, Scanner Only, Long, Clear Glass, Flush Top, Mgl 9300i/9400i
    90ACC0271
    Platter, Scanner Only, Long, Sapphire Glass, Fixed Produce Rail, Mgl 9400i
    90ACC0275
    Platter, Scanner Only, Long, Sapphire Glass, Flip Up Produce Rail, Mgl 9400i
    90ACC0276
    Platter, Scanner Only, Long, Sapphire Glass, Flush Top, Mgl 9400i
    90ACC0277
    Platter, Scanner Only, Medium, Clear Glass, Fixed Produce Rail, Mgl 9300i/9400i
    90ACC0266
    Platter, Scanner Only, Medium, Clear Glass, Flip Up Produce Rail, Mgl 9300i/9400i
    90ACC0267
    Platter, Scanner Only, Medium, Clear Glass, Flush Top, Mgl 9300i/9400i
    90ACC0268
    Platter, Scanner Only, Medium, Sapphire Glass, Fixed Produce Rail, Mgl 9400i
    90ACC0272
    Platter, Scanner Only, Medium, Sapphire Glass, Flip Up Produce Rail, Mgl 9400i
    90ACC0273
    Platter, Scanner Only, Medium, Sapphire Glass, Flush Top, Mgl 9400i
    90ACC0274
    Platter, Scanner Only, Short, Sapphire Glass, Mgl 9400i
    90ACC0255
    Platter, Scanner/Scale, Long, Clear Glass, Fixed Produce Rail, Mgl 9300i/9400i
    90ACC0251
    Platter, Scanner/Scale, Long, Clear Glass, Fixed Produce Rail, with Scale Sentry, Mgl 9300i/9400i
    90ACC0250
    Platter, Scanner/Scale, Long, Clear Glass, Flip Up Produce Rail, Mgl 9300i/9400i
    90ACC0253
    Platter, Scanner/Scale, Long, Clear Glass, Flip Up Produce Rail, with Scale Sentry, Mgl 9300i/9400i
    90ACC0252
    Platter, Scanner/Scale, Long, Clear Glass, Flush Top, Mgl 9300i/9400i
    90ACC0254
    Platter, Scanner/Scale, Long, Sapphire Glass, Fixed Produce Rail, Mgl 9400i
    90ACC0262
    Platter, Scanner/Scale, Long, Sapphire Glass, Fixed Produce Rail, with Scale Sentry, Mgl 9400i
    90ACC0261
    Platter, Scanner/Scale, Long, Sapphire Glass, Flip Up Produce Rail, Mgl 9400i
    90ACC0264
    Platter, Scanner/Scale, Long, Sapphire Glass, Flip Up Produce Rail, with Scale Sentry, Mgl 9400i
    90ACC0263
    Platter, Scanner/Scale, Long, Sapphire Glass, Flush Top, Mgl 9400i
    90ACC0265
    Platter, Scanner/Scale, Medium, Clear Glass, Fixed Produce Rail, Mgl 9300i/9400i
    90ACC0246
    Platter, Scanner/Scale, Medium, Clear Glass, Fixed Produce Rail, with Scale Sentry, Mgl 9300i/9400i
    90ACC0245
    Platter, Scanner/Scale, Medium, Clear Glass, Flip Up Produce Rail, Mgl 9300i/9400i
    90ACC0248
    Platter, Scanner/Scale, Medium, Clear Glass, Flip Up Produce Rail, with Scale Sentry, Mgl 9300i/9400i
    90ACC0247
    Platter, Scanner/Scale, Medium, Clear Glass, Flush Top, Mgl 9300i/9400i
    90ACC0249
    Platter, Scanner/Scale, Medium, Sapphire Glass, Fixed Produce Rail, Mgl 9400i
    90ACC0257
    Platter, Scanner/Scale, Medium, Sapphire Glass, Fixed Produce Rail, with Scale Sentry, Mgl 9400i
    90ACC0256
    Platter, Scanner/Scale, Medium, Sapphire Glass, Flip Up Produce Rail, Mgl 9400i
    90ACC0259
    Platter, Scanner/Scale, Medium, Sapphire Glass, Flip Up Produce Rail, with Scale Sentry, Mgl 9400i
    90ACC0258
    Platter, Scanner/Scale, Medium, Sapphire Glass, Flush Top, Mgl 9400i
    90ACC0260

Mounts/Stands

    Bonnet Back Mount for Customer Service Scanner (CSS Ordered Separately)
    90ACC0172
    Bonnet Side Mount for Customer Service Scanner (CSS Ordered Separately)
    90ACC0171
    Omni Mount for Customer Service Scanner (CSS Ordered Separately)
    90ACC0173

Power Supplies/Cords

    Power Brick, Worldwide
    90ACC0018
    Power Cord, 100V, Japan
    6003-0927
    Power Cord, 110V, US, Standard
    6003-0941
    Power Cord, 120V, US, Twist & Lock
    6003-0932
    Power Cord, 220V, Australia
    6003-0925
    Power Cord, 220V, Italy/Chile
    6003-0924
    Power Cord, 240V, UK
    6003-0923
    Power Cord, AC, IEC/EU
    6003-0940
    Power Cord, Euro Monitor
    6003-0931
    Power Cord, IEC C13, Brazil (For use with 8-0935)
    6003-0942

Remote Scale Displays

    Kit, Remote Scale Display, English, Dual Head, Single Interval, US/Canada/Puerto Rico
    90ACC0103
    Kit, Remote Scale Display, English, Single Head, Single Interval, US/Canada/Puerto Rico
    90ACC0102
    Kit, Remote Scale Display, Metric, Dual Head, Single Interval, Europe
    90ACC0105
    Kit, Remote Scale Display, Metric, Single Head, Single Interval, Europe
    90ACC0104

Videos and Images

Magellan Throughput2
Datalogic Magellan All-Weighs Scale Platter
Magellan 9400i / 9300i Scanners, 3 Models, Left Facing
Magellan 9400i / 9300i Scanners, 3 Models, Right Facing
Magellan 9400i / 9300i Scanner with CSS, Left Facing
Magellan 9400i / 9300i Scanner with CSS, Right Facing
Magellan 9400i / 9300i Scanner, Left Facing
Magellan 9400i / 9300i Scanner, Right Facing
Magellan 9400i Scanner Only Configuration Key
Magellan 9400i Scanner/Scale Configuration Key
Magellan 9300i/9400i Scanning Groceries
Magellan 9300i/9400i Groceries in Motion
Magellan 9300i/9400i Mobile Phone Coupon
Magellan 9300i/9400i Mobile Phone Coupon 2
See more items »

Downloads for Magellan 9400i

Data Sheets Low-Res

Magellan 9400i / 9300i
17/03/2015 - Magellan 9400i / 9300i ~ Japanese
DS-MAGELLAN9300i-9400i-JA Rev B (.pdf, 393109 byte)
17/03/2015 - Magellan 9400i / 9300i ~ Brazilian Portuguese
DS-MAGELLAN9300i-9400i-PT Rev B (.pdf, 290230 byte)
16/03/2016 - Magellan 9400i / 9300i ~ German
DS-MAGELLAN9300i-9400i-DE Rev D (.pdf, 294077 byte)
16/03/2016 - Magellan 9400i / 9300i ~ English LTR
DS-MAGELLAN9300i-9400i-EN Rev D (.pdf, 289488 byte)
16/03/2016 - Magellan 9400i / 9300i ~ English A4
DS-MAGELLAN9300i-9400i-ENA4 Rev D (.pdf, 288868 byte)
16/03/2016 - Magellan 9400i / 9300i ~ Spanish
DS-MAGELLAN9300i-9400i-EN Rev D (.pdf, 290154 byte)
16/03/2016 - Magellan 9400i / 9300i ~ Korean
DS-MAGELLAN9300i-9400i-KR Rev D (.pdf, 409179 byte)
16/03/2016 - Magellan 9400i / 9300i ~ Chinese
DS-MAGELLAN9300i-9400i-ZH Rev D (.pdf, 432321 byte)
16/03/2016 - Magellan 9400i / 9300i ~ Russian
DS-MAGELLAN9300i-9400i-RU Rev D (.pdf, 313841 byte)
16/03/2016 - Magellan 9400i / 9300i ~ French
DS-MAGELLAN9300i-9400i-FR Rev D (.pdf, 290668 byte)
12/04/2016 - Magellan 9400i / 9300i ~ Italian
DS-MAGELLAN9300i-9400i-IT Rev D (.pdf, 289846 byte)

Solution & Industry Guides Low-Res

Retail Industry Guide
25/05/2017 - IG-Retail-ENA4
(.pdf, 2470437 byte)
18/07/2017 - IG-Retail-ZH
(.pdf, 2675226 byte)
18/07/2017 - IG-Retail-KR
(.pdf, 2653153 byte)
03/08/2017 - IG-Retail-IT
(.pdf, 2510818 byte)
Solution Guides for High Volume Retail
02/05/2016 - Solution Guides for High Volume Retail ~ English
SG-RETAILHP-EN Rev D (.pdf, 669792 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Spanish
SG-RETAILHP-ES Rev C (.pdf, 667597 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ French
SG-RETAILHP-FR Rev C (.pdf, 673308 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Italian
SG-RETAILHP-IT Rev C (.pdf, 665999 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Russian
SG-RETAILHP-RU Rev C (.pdf, 720082 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Chinese
SG-RETAILHP-ZH Rev D (.pdf, 784415 byte)
10/06/2016 - Solution Guides for High Volume Retail ~ Polish
SG-RETAILHP-PL Rev C (.pdf, 668210 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Czech
SG-RETAILHP-CZ Rev B (.pdf, 671301 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Slovakian
SG-RETAILHP-SK Rev B (.pdf, 671929 byte)
16/06/2016 - Solution Guides for High Volume Retail ~ Turkish
SG-RETAILHP-TR Rev C (.pdf, 668138 byte)
17/01/2017 - Solution Guides for High Volume Retail ~ Brazilian Portuguese
SG-RETAILHP-PT(1) Rev D (.pdf, 666237 byte)

Solution & Industry Guides Hi-Res

Retail Industry Guide Hi-Res
21/07/2017 - IG-Retail-ENA4_HR
(.pdf, 22280240 byte)
21/07/2017 - IG-Retail-KR_HR
(.pdf, 22424982 byte)
21/07/2017 - IG-Retail-ZH_HR
(.pdf, 22447273 byte)
03/08/2017 - IG-Retail-IT_HR
(.pdf, 22281153 byte)

Corporate Brochures Low-Res

Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1973090 byte)
EASEOFCARE Service Programs
16/05/2017 - IG-ServiceGuide-ENA4
(.pdf, 215247 byte)
18/07/2017 - IG-service guide-KR
(.pdf, 316141 byte)
18/07/2017 - IG-service guide-ZH
(.pdf, 353689 byte)

Product Brochures Low-Res

Digimarc Feature Overview
21/03/2017 - Digimarc Barcodes ~ English
FO-DIGIMARC-EN Rev D (.pdf, 168360 byte)
21/03/2017 - Digimarc Barcodes ~ German
FO-DIGIMARC-DE Rev D (.pdf, 167998 byte)
21/03/2017 - Digimarc Barcodes ~ English A4
FO-DIGIMARC-ENA4 Rev D (.pdf, 167274 byte)
21/03/2017 - Digimarc Barcodes ~ Polish
FO-DIGIMARC-PL Rev D (.pdf, 166617 byte)
21/03/2017 - Digimarc Barcodes ~ Russian
FO-DIGIMARC-RU Rev E (.pdf, 177145 byte)
21/03/2017 - Digimarc Barcodes ~ Chinese
FO-DIGIMARC-ZH Rev D (.pdf, 246144 byte)
21/03/2017 - Digimarc Barcodes ~ Brazilian Portuguese
FO-DIGIMARC-PT Rev D (.pdf, 168980 byte)

Utilities

OPOS MR3 1.14.153

OPOS drivers for Datalogic scanner/scales for all supported interfaces. Includes support for Extended Channel Interpretation (ECI). Resolution of various defects.
04/08/2017 - 610005411
610005411 Rev A (.zip, 5732403 byte)
JavaPOS Drivers v1.14

The JavaPOS Device Services are for JavaPOS-based POS Systems (Linux or Windows). Interface support includes Serial, USB-COM and OEM USB. Includes 1.14 Device Controls; improvements to logging, fix for Java crash on device Close, and other bug fixes
24/01/2014 - 820044114_D_UserGuide
JavaPOS User Guide (.pdf, 1698957 byte)
13/07/2017 - 610008807
(.zip, 10801092 byte)
Scanalyzer Scanner Configuration Tool

Datalogic Configuration and Maintenance tool for Fixed Retail Scanners.
24/05/2017 - scanalyzer_8.7
(.zip, 13671131 byte)
OPOS MR3 1.14.148

OPOS drivers for Datalogic scanner/scales for all supported interfaces. Includes support for Remote Management of HH scanners attached to Magellan scanner aux port; fixes for Single Cable multiple Read Weight commands.
10/11/2015 - 820025614_revK
(.pdf, 3272923 byte)
28/04/2017 - 610005409
(.zip, 4247508 byte)
USB-COM Driver v6.3.0

- For use on all Windows 32- and 64-bit systems. Certified for Windows including XP, Win7, Win8, and Win10; auto detects OS version and installs the appropriate driver. Automatically recognizes and associates with Datalogic Scanning USB-COM equipped products. Enables data coming from the USB port to be seen by the host as if it is coming from a standard COM port (using a host defined virtual COM port). Any existing software application supporting serial communications can utilize USB scanner connectivity simply by redirecting the data input to the defined virtual COM port. Improved installation with no need for Admin privileges. "USB composite" scanner interface is not supported on Windows XP Operating system.
01/12/2016 - USB COM Driver 6.3.0
(.zip, 1148874 byte)

Contacts and Success Stories

Contact Us
Contact Us
Contact Us
If you are looking for more information or advice on a particular matter, you’ll find many ways to contact us right here.
Success Stories
Success Stories
Success Stories

RMA and Tech support

Online RMA
Online RMA
Online RMA
All information needed to process an RMA request (Return Material Authorization) including collection service from customers
Tech Support
Tech Support
Tech Support
Whether you’re looking for answers or would like to solve a problem we’ll help you resolve your issues quickly and easily

Customer Service

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services.  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes : warranty extension,  fast turnaround time for  repairs, 24/7 /365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download Customer Service Organization