Queue Busting, Store Automation

Queue Busting

Queue Busting

Queue busting cut queues at the retail front end with no modification to the POS system

Features

Added productivity and faster checkout, Increased customer loyalty

No changes to the retailer's POS system

The Queue Busting App can be implemented in any store quickly and easily

Overview

LIMITED DISTRIBUTION

QUEUE BUSTING: A FRIENDLY APPROACH
Customers become frustrated waiting in checkout lines, especially when they only have a small amount of items to purchase. With Queue busting, store associates scan their items while customers are waiting in queue, providing enhanced customer service and interaction during peak periods of business. Customers welcome the faster checkout process because their overall satisfaction is increased.

HOW IT WORKS
A Joya™ device, connected to a portable printer, scans the bar codes on the items in a customer's basket/cart while they wait in line. When completed, a portable printer generates a ticket that includes a 2D bar code containing all the information from the scanned items and a 1D bar code for each of the 'unknown bar code' items.

At the checkout, the cashier scans the 2D bar code and then manages the unknown items leveraging any 1D bar codes. The transaction can then be completed with the POS system printing the final receipt for the customer.

LIMITED DISTRIBUTION: the Queue Busting App is available only in the Americas, EMEA, Greater China and Australia. The Queue Busting App is not currently available in the Southeast Asia regions. Contact your local Datalogic representative for more information. 

Videos and Images

Downloads for Queue Busting

Queue Busting App
15/03/2017 - Queue Busting App ~ German
DS-QUEUEBUSTING-DE Rev C (.pdf, 259565 byte)
15/03/2017 - Queue Busting App ~ English LTR
DS-QUEUEBUSTING-EN Rev C (.pdf, 249836 byte)
15/03/2017 - Queue Busting App ~ English A4
DS-QUEUEBUSTING-ENA4 Rev C (.pdf, 258208 byte)
15/03/2017 - Queue Busting App ~ Spanish
DS-QUEUEBUSTING-ES Rev C (.pdf, 261011 byte)
15/03/2017 - Queue Busting App ~ French
DS-QUEUEBUSTING-FR Rev C (.pdf, 259727 byte)
15/03/2017 - Queue Busting App ~ Italian
DS-QUEUEBUSTING-IT Rev C (.pdf, 260212 byte)
15/03/2017 - Queue Busting App ~ Japanese
DS-QUEUEBUSTING-IT Rev C (.pdf, 341892 byte)
15/03/2017 - Queue Busting App ~ Brazilian Portuguese
DS-QUEUEBUSTING-PT Rev C (.pdf, 261281 byte)
15/03/2017 - Queue Busting App ~ Russian
DS-QUEUEBUSTING-RU Rev C (.pdf, 280247 byte)
15/03/2017 - Queue Busting App ~ Chinese
DS-QUEUEBUSTING-ZH Rev C (.pdf, 379721 byte)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 216680 byte)
18/07/2017 - Service Guide ~ Korean
(.pdf, 316141 byte)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 353689 byte)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1199387 byte)
Solution Guides for High Volume Retail
02/05/2016 - Solution Guides for High Volume Retail ~ English
SG-RETAILHP-EN Rev D (.pdf, 669792 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Spanish
SG-RETAILHP-ES Rev C (.pdf, 667597 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ French
SG-RETAILHP-FR Rev C (.pdf, 673308 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Italian
SG-RETAILHP-IT Rev C (.pdf, 665999 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Russian
SG-RETAILHP-RU Rev C (.pdf, 720082 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Chinese
SG-RETAILHP-ZH Rev D (.pdf, 784415 byte)
10/06/2016 - Solution Guides for High Volume Retail ~ Polish
SG-RETAILHP-PL Rev C (.pdf, 668210 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Czech
SG-RETAILHP-CZ Rev B (.pdf, 671301 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Slovakian
SG-RETAILHP-SK Rev B (.pdf, 671929 byte)
16/06/2016 - Solution Guides for High Volume Retail ~ Turkish
SG-RETAILHP-TR Rev C (.pdf, 668138 byte)
17/01/2017 - Solution Guides for High Volume Retail ~ Brazilian Portuguese
SG-RETAILHP-PT(1) Rev D (.pdf, 666237 byte)