Queue busting provides retailers an excellent option for managing periodic demands on the front end without the need to open extra checkout lanes, eliminating the risk of leaving customers with poor service and/or resultin the possible loss of sales. Store associates can scan items for the customer while they are queueing, providing vital customer contact and interaction during these peak periods. Customers welcome the ability to move through the checkout process more quickly and appreciate the personal attention, increasing their overall satisfaction with the experience.

Shopevolution 7 is a sophisticated multi-purpose software platform that improves and makes faster all activities from the stock room to retail floor shelf-replenishment, inventory checks, mark downs, price checks, in store picking, shipping/receiving, Gift Registry, assisted sales, Click&Collect and much more. Many different applications ensured by the same software application (Shopevolution 7) and the same device (Joya), ensuring a better ROI for the retailers.

Shopevolution 7 multi-channel software platform operates in-cloud and on-premises, able to manage several stores simultaneously, delivering substantial time savings and cost reduction. The cloud-ready feature eliminates the need for onsite server hardware, delivering immediate savings, allowing greater efficiencies and reducing costs as compared to local servers.
Some of the main benefits using cloud: Pay as you use pricing model, Agility Flexibility & Scale, Big Data and huge amount of storage capacity, Easy backup and recovery, On-demand capacity & scalability, Automatic Failover and Resource Balancing.

Shopevolution 7 middleware supports the new Datalogic Joya™ Touch device as well as previous Joya device models, smartphones and other mobile computing devices, ensuring an omnichannel and seamless shopping experience for customers, leveraging the same GUI (graphical user interface) in different devices. The Joya Touch device comes in two form factors: a handheld version resembling a smartphone and a pistol-grip version with a comfortable trigger. Joya Touchdevice is charged using the industry’s first wireless charging technology that eliminates the need for cleaning the contacts on the device and cradles. The multi-bay cradle supports both handheld and pistol-grip models of the Joya Touch, ensuring the right configuration for every user/application.

Shopevolution 7 gives retailers the ability to make shopping unique to each customer: greetings, product information, customized promotions, preset recipe, shopping list, in-store multimedia content delivery. On top of these successful features, Shopevolution 7 middleware ensures a seamless shopping experience and deliver an extensive list of benefits including: self-shopping, queue-busting, store floor applications, click & collect, social shopping, eCoupons, way finding, a customizable graphical user interface, internal promotional and loyalty points engine, push/pull marketing, system configuration rules, back-office suite, and many more applications