The Magellan 9800i scanner offers state-of-the-art imaging with high reliability designed to provide maximum throughput for both 1D and 2D bar codes. This scanner is the world’s first grocery checkout bar code scanner driven completely by high performance digital imaging.
The striking design improves ergonomics with its lower bonnet height allowing improved placement of POS or Self-Checkout touchscreens, payment terminals and receipt printers. The centered speaker provides audio feedback with customizable WAV files for greater fidelity. The large horizontal window is ergonomically positioned for both standing and seated cashiers.
A unique optional feature is the TDR (Top Down Reader) that delivers seamless scanning of top-marked items. The Magellan 9800i scanner with TDR also has a customer-facing imager allowing shoppers to quickly and easily self-scan digital coupons from mobile devices, paper-based coupons and loyalty cards.
The 9800i now has a new color camera accessory in the TDi (Top Down imager) for our premium 9800i bi-optic scanner and scanner/scale. The 7” height is specifically designed for retail self-checkout applications and optimized for Produce Identification. The TDi is completely integrated with the Magellan 9800i, which means no problems with red illumination interfering with the captured color images. The TDi can also co-locate with a TDR on the same scanner.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
