The Gryphon™ GPS4490 area imager is a full 2D presentation scanner in a compact and stylish body. This reader’s compact size makes it the ideal solution for space-constrained environments. Its adjustable stand positions the scanner for easy, intuitive reading. The stand can easily be removed if it is not needed, further reducing the overall dimensions of the scanner. Capable of reading codes from mobile phones, PDAs and computer display screens, the GPS4400 presentation scanner also features high motion tolerance, snappy reading and offers excellent performance on decoding poor or damaged bar codes. The Gryphon™ GPS4490 offers good-read visual confirmation with Datalogic’s ‘Green Spot’ technology as well as supporting advanced features like image / signature capture and document scanning, eliminating the need for separate equipment at the POS.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
