Gryphon I GBT4100-HC

Gryphon I GBT4100-HC

Cordless BT 1D linear imager providing standard BT connectivity and 1D top reading performance in Health Care specific enclosures

Gryphon GBT4100-HC models feature disinfectant-Ready enclosures treated with anti-microbial additives and an industry sealing rating of IP52 to protect sensitive electronic components from contact with dust and liquids and avoid the insurgence of germs and bacteria. Featuring Bluetooth® Wireless Technology, the Gryphon GBT4100-HC reader eliminates the need for cables that limit operator movement and create safety concerns in the workplace. The reader can also transmit data to the host through its base station as well as to any commercial or embedded Bluetooth compliant device. The Gryphon GBT4100-HC readers include the patented Datalogic ‘Green Spot’ for good read/perfect match feedback, ideal for quiet environments such as bedside patient care where the perfect match feature can offer a simple, additional tool to avoid errors. The Green Spot, combined with fast reading and superior 1D linear decoding capabilities makes the Gryphon GBT4100-HC readers the best choice to improve productivity in hospitals, laboratories and pharmacies.

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 Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

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