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With the addition of the Pattern Find tool, the IMPACT Software gives manufacturing engineers an easy way to set up and configure not only the locate but also the message and communications to the robot and other automation. It provides engineers more options to robustly locate an object, configure the output string in many different formats (each robot has their own requirements), and communicate the data to the robot or other automation. This keeps the integration time to a minimum while maintaining high performance.
Software Documentation for Impact Machine Vision products. This is the most recent release.
The release notes and readme files for Impact Software Release 12_0_1. This is the most recent release.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>