Designer department store Fenwick looks to the future for service with style - Datalogic
Fenwick updates its stores with new POS technology for the decade ahead
Founded in 1882 by John James Fenwick, Fenwick has grown into a successful family-owned retail empire – a unique destination for luxury and lifestyle shopping, known for quality and customer service. Fenwick is a shining example of a retailer that has adapted and thrived through good and bad times. Looking to the future, Fenwick needed POS equipment to match its brand – elegant, efficient and easy to use - and it had to enhance the customers’ experience in store.
When lockdowns forced the closure of non-essential retail in 2020, Fenwick’s board was keen to use this time to prepare the business to move forward. Fenwick wanted a modern POS platform to delight and serve its customers through the next decade, and the period of closure could be just the opportunity.