S5N

S5N

S5N is the Datalogic new generation M18 sensor line with the implementation of Datalogic’s new innovative ASIC and state-of-the-art IO-Link smart sensor features.



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The S5N new sensor generation will benefit Datalogic’s new ASIC, offering many improvements in terms of integration scale, production flexibility, immunity to electrical and optical interferences, as well as improved stability at the rated performances.

S5N sensors, with standard M18 flat tubular housing, continue to offer the widest range in its segment, with a complete choice of optical functions, axial or radial optics, cable or M12 connector, npn or pnp with no-nc outputs, etc. Additionally, the new S5N Sensors with their new and unique ASIC technology will make the M18 family the first tubular sensor family with IO-Link V1.1 and smart sensor profile on the market.

The new S5N sensor will set the technical benchmark for the IO-Link connected sensor becoming a reference point for the Industry 4.0 connected world.

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 Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

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