PowerScan PM9500-RT

PowerScan PM9500-RT

The PowerScan Retail series is for users who want to incorporate the durability of PowerScan imagers into a retail environment

With the durability of the renowned industrial PowerScan family, the PowerScan imager is now being introduced into the retail sector with a new series of Retail scanners.  The PowerScan PM9500-RT imager is a cordless scanner featuring Datalogic’s STAR 2.0 Cordless System™ with high-speed 433 or 910 MHz radio communications. The rugged mechanics of the PowerScan Retail series guarantees reliable long-term operation in the retail sector. Repeated shocks at the POS checkout or outdoor usage do not inhibit the scanner’s performance or reliability, protecting the retailer’s investment. The IP65 rating further guarantees protection from damages caused by exposure to moisture.  The STAR 2.0 radio includes Seamless Roaming and Two-way Communications.

The PowerScan Retail 9500 series is the first handheld scanner on the market capable of reading digital watermarks including Digimarc® Barcodes.  This new application significantly reduces time at the checkout. Plus, product packaging that carries Digimarc® Barcodes can connect mobile-enabled shoppers with additional product information, special offers, recommendations, reviews, social networks and more.

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Services

EASEOFCARE Service Programs

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes >>

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