CORDED
Datalogic’s QuickScan QD2131 corded imager has a particularly wide field of view with the extra-long scan line for the capturing 1D barcodes, even from closer distances. As a linear imager, the hand held scanner reads all 1D barcodes, as well as printed labels, monitors and displays. The QD2131 imager is predestined for mobile marketing applications such as couponing and special offers. It is also ideally suited for document capture in public administration offices and at utility companies.
The housing of the QD2131 imager is impact-resistant up to 1.5 m and IP42 certified against the ingress of dust and liquids and includes a 5-year warranty. The scan line is particularly bright and simplifies targeting.
CORDLESS
Datalogic’s cordless QuickScan QM2131 and QBT2131 linear imagers have a very wide field of view and a very long scan line for capturing extra-wide 1D barcodes.
The scanners are equipped with a 1,400 mAh battery, which is exchangeable without tools and may be charged via a micro USB without a charging station. Using the STAR 2.0 Cordless System wireless technology (QM2131) or a Bluetooth (QBT2131) transmission, barcodes are detected at an effective range of up to 25 m from the base station. In addition, there are no movable components, which significantly increases the durability.
By using Bluetooth HID, the QuickScan QBT2131 imager also supports connections to Android™ and iOS operating systems.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>