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The Heron™ HD3100 linear imager brings unmatched elegance along with the latest advanced technology to the modern point-of-sale. The stylish silhouette of the new imager enriched with multiple color changing lights, innovative and modern design material, together with the audio speaker, amplifies the customer's brand experience at the point-of-sale. The Heron HD3100 imager differs from the usual color scheme of handheld devices by providing a stunning 'black' or 'white' color option. Additionally, the Heron imager features in-mold decorated top covers with a choice of 'Carbon Fiber' or 'Silver' design. This imager also offers opportunities to incorporate a company brand identity by allowing customers to compose the perfect blend: combining a company logo with the top cover color with customized visual and audio feedback in order to reinforce the value of the customer's brand. The Heron HD3100 imager provides outstanding 1D reading performance. It also includes the patented 'Green Spot' technology for good-read feedback that can be used as an 'aiming tool' when used in hands-free operations.
The powerful and versatile all-in-one software tool that offers easy and fast reader set-up. Datalogic Aladdin provides customers the opportunity to manage the configuration of handheld products, and allows flexible advanced formatting through an intuitive user interface. The tool also makes it easy for customers to upgrade the handhelds firmware, to attain the benefits of new reader features. Used in combination with the Datalogic USB-COM drivers, supports the following MicrosoftÂ® operating systems: Windows 10, 8.1, 8, 7, XP and Vista, both 32 and 64-bit versions. To make sure you have the latest configuration files for your product please select "check for updated configuration library on web" in "Tools" menu.
OPOS drivers for Datalogic scanners/scales for all supported interfaces. Resolution of various defects.
The JavaPOS Device Services are for JavaPOS-based POS Systems (Linux or Windows). Interface support includes Serial, USB-COM and OEM USB. Includes 1.14 Device Controls; improvements to logging, fix for Java crash on device Close, and other bug fixes
For use on all Windows 32 and 64 bit systems. Certified for Windows including XP, Win7, Win8, and Win10 (RS1 thru RS3); auto detects OS version and installs the appropriate driver. Automatically recognizes and associates with Datalogic Scanning USB-COM equipped products. Enables data coming from the USB port to be seen by the host as if it is coming from a standard COM port (using a host defined virtual COM port). Any existing software application supporting serial communications can utilize USB scanner connectivity simply by redirecting the data input to the defined virtual COM port. Improved installation with no need for Admin privileges. "USB composite" scanner interface is not supported on Windows XP Operating system.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>