LaneHawk LH5000

LaneHawk LH5000

A loss prevention solution that detects and recognizes bottom-of-the-basket (BOB) items ensuring they are added to the transaction to increase store profits.

LaneHawk™ LH5000 Solution

LaneHawk™ LH5000 is a loss prevention solution that turns the bottom-of-the-basket (BOB) into profits in real-time. This unit detects and recognizes items as part of the transaction, ensuring that stores get paid for their BOB items.

Like its predecessors, the LH5000 utilizes advanced Visual Pattern Recognition (ViPR) software plus newly added support for 1D bar codes and Digimarc Barcode digital watermarks to eliminate up to 90% of shrink caused by Bottom-Of-Basket (BOB) items. Unlike any other BOB loss prevention system, the LaneHawk system is integrated into the retailer’s POS creating a powerful solution to quickly and effectively increase store profits in real-time. The LH5000 system will detect and recognize items that pass by the camera and send their GTIN information directly to the POS. Before payment, the cashier verifies the items that were found under the basket, adds those items and then finalizes the transaction. Simply stated, the LaneHawk system is the best to ensure all items on the bottom of shopping carts are paid for.   

ViPR™ Software

A database of high resolution images (called a modelset) is created containing the product packaging of common BOB items.  ViPR extracts key points (feature points) from these images to create a unique identifying pattern for each UPC, similar to a fingerprint.

When a product passes the LaneHawk LH5000 unit, an image of the product is captured and the ViPR software is used to extract feature points from that image.  The ViPR software is then able to identify the product by matching the pattern of feature points from the image to the patterns of feature points stored in the modelset.  These computations are streamlined to produce results in a fraction of a second, which allows the recognition to happen in real-time.

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 Datalogic Customer Care

Notre mission est de fournir à nos clients un excellent service, à chaque interaction, adapté à leur profil et à leur secteur.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Le Service Client s'assurera d'avoir une réponse simple et cohérente à chaque demande. Nos spécialistes s'engageront auprès du client à mener chaque cas jusqu'à sa résolution complète.  

L'organisation du Service Client de Datalogic propose différents services après-vente (accords EASEOFCARE). Elle est organisée pour garantir l'assistance professionnelle la plus appropriée en fonction du problème spécifique.

Le Service Client de Datalogic peut déployer sur le territoire une équipe de professionnels multilingues, avec une grande expertise technique sur l'ensemble de la gamme de produits.

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