우리의 사명은 고객의 프로필과 산업 영역에서의 모든 상호 작용에 적합한 최상의 서비스를 제공하는 것입니다. 고객 중심의 서비스를 위해 주문 입력 및 확인 서비스 부터 A/S와 설치 서비스에 이르기까지 전 세계적으로 그룹이 제공하는 모든 서비스를 중앙 집중화된 고객 서비스 센터를 통해 제공하고 있으며, 포춘지 선정 글로벌 500대 기업이 체택하고 있는 NPS (Net Promote Score)와 같은 고객 만족도 설문 조사의 지표를 반영하여 서비스 품질을 관리하고 있습니다. 데이터로직의 고객 서비스 센터는 고객의 요청 사항에 간결하고 일관된 대응 경로를 보장할 것입니다. 권한과 능력을 갖춘 전문 인력들은 고객과 함께 소통하며, 각 각의 사안이 모두 완료될 때까지 전담하여 처리할 것입니다. 데이터로직의 고객 서비스 조직은 광범위하고 완벽한 판매 후 서비스 EOC(EASE OF CARE)를 제공하며, 이는 특정 문제에 따라 최적화된 전문적 지원을 보장하기 위해, 지원 수준은 3단계로 구성되어 있습니다. 데이터로직의 고객 서비스 센터는 전체 제품 범위에 걸쳐 광범위한 전문적 기술 지식을 갖춘 다국어 전문가 팀을 해당 지역에 배치할 수 있습니다.

데이터로직 표준 서비스 포트폴리오:

EASE OF CARE 서비스 프로그램 다운로드

고객 서비스 조직 다운로드

데이터로직 전문 서비스 제공 내역 다운로드

추가 정보

미디어

Maximize your business efficiency with Datalogic MEMOR™ family devices

MEMOR™ 20 | Courier & Parcel Applications

MEMOR™ 20 | Maintenance Applications

MEMOR™ 20 | Instore Applications

MEMOR™ 20 | Outdoor Applications

MEMOR™ 20 | Warehouse Applications

MEMOR™ 20 | Healthcare Applications

Memor Series of Mobile Computer - Extended version

Memor Series of Mobile Computer

Memor 20™ HC | The best-in-class PDA for empowering Healthcare applications

Keep your staff working - Revolutionary 2nd display delivers hands-free information

MEMOR™ 20 | Second display

MEMOR™ 20 | Biometrics security

MEMOR™ 20 | Locking dock

MEMOR™ 20 | Front/rear camera

MEMOR™ 20 | Swappable battery

MEMOR™ 20 | Full HD display

MEMOR™ 20 | QUALCOMM top processor

Memor 20, Black, Front Facing in locking cradle

Memor 20, Black, Left Facing in locking cradle

Memor 20, Black, Right Facing in locking cradle

Memor 20, Black in Cradle and Out of Cradle

Memor 20, Black standard cradle accessory

Memor 20, Black left facing, rubber boot in locking cradle

Memor 20, black with notification on desktop

Memor 20, Assisted Sales, retail, non food 2

Memor 20, Assisted sales, retail, non food

Memor 20, Transport and logistics, mobility

MEMOR™ 20 | IP65+IP67 protection

MEMOR™ 20 | Datalogic Wireless Charging technology

Datalogic MEMOR 20 - Supercharge your Workforce

Datalogic | Introducing MEMOR™ 20

Datalogic MEMOR™ 20 (teaser)

Datalogic @ EuroShop 2020 | MEMOR PDA Family

Datalogic @ NRF Big Show 2020 | Discover the new MEMOR™ 20

Datalogic previews the MEMOR™ 20 industrial PDA at NRF Big Show 2020

뉴스

뉴스

COVID-19에 대비한 데이터로직 제품의 소독처리 방법

전 세계적으로 COVID-19 바이러스의 팬데믹 상황에서 데이터로직은 핸드스캐너 및 모바일컴퓨터(PDA) 소독처리와 관련하여 안내 드립니다

전체 목록

모델 & 액세서리

Memor 20 PDA

Memor 20 Full Touch PDA, EMEA+ROW, Wi-Fi+LTE, Ultra-slim 2D Imager w Green Spot, Android v9 with GMS, Black Color (includes Battery, USB cable, Handstrap Light)

944800006

Memor 20 Full Touch PDA, NA, Wi-Fi+LTE, Ultra-slim 2D Imager w Green Spot, Android v9 with GMS, Black Color (includes Battery, USB cable, Handstrap Light)

944800007

Memor 20 Full Touch PDA, Wi-Fi, Ultra-slim 2D Imager w Green Spot, Android v9 with GMS, Black Color (includes Battery, USB cable, Handstrap Light)

944800003

Memor 20 HC Full Touch PDA, Wi-Fi, Ultra-slim 2D Imager w Green Spot, Android v9 with GMS, White Color (includes Battery, USB cable, Handstrap Light)

944800004

Memor 20 Kit EMEA+ROW GMS, includes: 944800006 Memor 20 Full Touch PDA, 94A150099 Dock, Single Slot, Charge only, Memor 20, 94ACC0249 POWER SUPPLY USBC, DEVICE/DOCK, MEMOR 20, 94ACC0247 Rubber Boot, Memor 20

944800009

Memor 20 Kit NA GMS, includes: 944800007 Memor 20 Full Touch PDA, 94A150099 Dock, Single Slot, Charge only, Memor 20, 94ACC0249 POWER SUPPLY USBC, DEVICE/DOCK, MEMOR 20, 94ACC0247 Rubber Boot, Memor 20

944800011

Memor 20 Kit Wi-Fi GMS, includes: 944800003 Memor 20 Full Touch PDA, 94A150099 Dock, Single Slot, Charge only, Memor 20, 94ACC0249 POWER SUPPLY USBC, DEVICE/DOCK, MEMOR 20, 94ACC0247 Rubber Boot, Memor 20, 94ACC0253 Attachable Pistol-Grip Handle, Memor 20

944800010

EASEOFCARE Agreements

MEMOR 20 1S DOCK EOC, 2 DAY, COMP, 3 YR

ZSC2MEM201S31

MEMOR 20 1S DOCK EOC, 2 DAY, COMP, 5 YR

ZSC2MEM201S51

MEMOR 20 1S DOCK EOC, 2 DAY, COMP, RNWL

ZSC2MEM201SR1

MEMOR 20 1S DOCK EOC, 5 DAYS, 3 YEARS

ZSN5MEM201S31

MEMOR 20 1S DOCK EOC, 5 DAYS, 5 YEARS

ZSN5MEM201S51

MEMOR 20 1S DOCK EOC, 5 DAYS, RENEWAL

ZSN5MEM201SR1

MEMOR 20 1S DOCK EOC, OVNT COMP, 3 YEAR

ZSC1MEM201S31

MEMOR 20 1S DOCK EOC, OVNT COMP, 5 YEAR

ZSC1MEM201S51

MEMOR 20 1S DOCK EOC, OVNT COMP, RENEW

ZSC1MEM201SR1

MEMOR 20 1S DOCK MINIMUM REPAIR

ZR0MEM201SMIN

MEMOR 20 3S DOCK EOC, 2 DAY, COMP, 3 YR

ZSC2MEM203S31

MEMOR 20 3S DOCK EOC, 2 DAY, COMP, 5 YR

ZSC2MEM203S51

MEMOR 20 3S DOCK EOC, 2 DAY, COMP, RNWL

ZSC2MEM203SR1

MEMOR 20 3S DOCK EOC, 5 DAYS, 3 YEARS

ZSN5MEM203S31

MEMOR 20 3S DOCK EOC, 5 DAYS, 5 YEARS

ZSN5MEM203S51

MEMOR 20 3S DOCK EOC, 5 DAYS, RENEWAL

ZSN5MEM203SR1

MEMOR 20 3S DOCK EOC, OVNT COMP, 3 YEAR

ZSC1MEM203S31

MEMOR 20 3S DOCK EOC, OVNT COMP, 5 YEAR

ZSC1MEM203S51

MEMOR 20 3S DOCK EOC, OVNT COMP, RENEW

ZSC1MEM203SR1

MEMOR 20 3S DOCK MINIMUM REPAIR

ZR0MEM203SMIN

MEMOR 20 B-CHARGER EOC, 2 DAY, CMP, 3 YR

ZSC2MEM20BC31

MEMOR 20 B-CHARGER EOC, 2 DAY, CMP, 5 YR

ZSC2MEM20BC51

MEMOR 20 B-CHARGER EOC, 2 DAY, CMP, RNWL

ZSC2MEM20BCR1

MEMOR 20 B-CHARGER EOC, 5 DAYS, 3 YEARS

ZSN5MEM20BC31

MEMOR 20 B-CHARGER EOC, 5 DAYS, 5 YEARS

ZSN5MEM20BC51

MEMOR 20 B-CHARGER EOC, 5 DAYS, RENEWAL

ZSN5MEM20BCR1

MEMOR 20 B-CHARGER EOC, OVNT CMP, 3 YEAR

ZSC1MEM20BC31

MEMOR 20 B-CHARGER EOC, OVNT CMP, 5 YEAR

ZSC1MEM20BC51

MEMOR 20 B-CHARGER EOC, OVNT CMP, RENEW

ZSC1MEM20BCR1

MEMOR 20 B-CHARGER MINIMUM REPAIR

ZR0MEM20BCMIN

MEMOR 20 V-DOCK EOC, 2 DAY, COMP, 3 YR

ZSC2MEM20VD31

MEMOR 20 V-DOCK EOC, 2 DAY, COMP, 5 YR

ZSC2MEM20VD51

MEMOR 20 V-DOCK EOC, 2 DAY, COMP, RNWL

ZSC2MEM20VDR1

MEMOR 20 V-DOCK EOC, 5 DAYS, 3 YEARS

ZSN5MEM20VD31

MEMOR 20 V-DOCK EOC, 5 DAYS, 5 YEARS

ZSN5MEM20VD51

MEMOR 20 V-DOCK EOC, 5 DAYS, RENEWAL

ZSN5MEM20VDR1

MEMOR 20 V-DOCK EOC, OVNT COMP, 3 YEAR

ZSC1MEM20VD31

MEMOR 20 V-DOCK EOC, OVNT COMP, 5 YEAR

ZSC1MEM20VD51

MEMOR 20 V-DOCK EOC, OVNT COMP, RENEW

ZSC1MEM20VDR1

MEMOR 20 V-DOCK MINIMUM REPAIR

ZR0MEM20VDMIN

MEMOR 20, 2 DAYS, 3 YEARS, COMP, BATT

ZSC2MEM203B

MEMOR 20, 2 DAYS, 3 YEARS, COMPREHENSIVE

ZSC2MEM2031

MEMOR 20, 2 DAYS, 5 YEARS, COMP, BATT

ZSC2MEM205B

MEMOR 20, 2 DAYS, 5 YEARS, COMPREHENSIVE

ZSC2MEM2051

MEMOR 20, 2 DAYS, RENEWAL, COMP, BATT

ZSC2MEM20RB

MEMOR 20, 2 DAYS, RENEWAL, COMPREHENSIVE

ZSC2MEM20R1

MEMOR 20, 5 DAYS, 3 YEARS

ZSN5MEM2031

MEMOR 20, 5 DAYS, 5 YEARS

ZSN5MEM2051

MEMOR 20, 5 DAYS, RENEWAL

ZSN5MEM20R1

MEMOR 20, DATALOGIC SHIELD, 3 YEARS

ZS0SMEM20SH31

MEMOR 20,OVERNIGHT,3 YEARS,COMPREHENSIVE

ZSC1MEM2031

MEMOR 20,OVERNIGHT,5 YEARS,COMPREHENSIVE

ZSC1MEM2051

MEMOR 20,OVERNIGHT,RENEWAL,COMPREHENSIVE

ZSC1MEM20R1

MEMOR20 WS PREDICT, COMPLETE, 1 YR

ZSWPRCCMEM20S11

MEMOR20 WS PREDICT, COMPLETE, 3 YRS

ZSWPRCCMEM20S31

MEMOR20 WS PREDICT, COMPLETE, 5 YRS

ZSWPRCCMEM20S51

MEMOR20 WS PREDICT, COMPLETE, RENEW 1YR

ZSWPRCCMEM20R11

MEMOR20 WS PREDICT, COMPLETE, RENEW 3YRS

ZSWPRCCMEM20R31

SureLock Perpetual Annual Support

ZS42SLMTC

SureMDM Monthly Cloud Subscription

ZS42MDMSUBS

SureMDM Perpetual OnPrem Support

ZS42MDMMTC

Things Mgt Monthly Cloud Subscription

ZS42THINGSSUBS

Things Mgt Perpetual OnPrem Support

ZS42THINGSMTC

Docks

Dock, Single Slot, Charge Only, Memor 20 HC, White Color (USB cable included, requires power supply 94ACC0249 to be purchased separately)

94A150101

Dock, Single Slot, Charge Only, Memor 20, Black Color (USB cable included, requires power supply 94ACC0249 to be purchased separately)

94A150099

Dock, Single Slot, Full (Locking+USB), Memor 20 HC, White Color (1 x Unlock key, 1 x USB/Ethernet plug-in White Color included; requires power supply 94ACC0250 and power cord to be purchased separately)

94A150102

Dock, Single Slot, Full (Locking+USB), Memor 20, Black Color (1 x Unlock key, 1 x USB/Ethernet plug-in Black Color included; requires power supply 94ACC0250 and power cord to be purchased separately)

94A150100

Dock, Triple Slot, Charge Only, Memor 20, Black Color (requires power supply 94ACC0250 and power cord to be purchased separately)

94A150103

Dock, Triple Slot, Full (Locking + Ethernet), Memor 20, Black Color (1 x Unlock key, 3 x USB/Ethernet plug-in Black Color included; requires power supply 94ACC0250 and power cord to be purchased separately)

94A150104

Vehicle Dock, Memor 20, Black Color (Includes 12/24V CLA adapter; requires Rubber Boot 94ACC0247 mounted on the device)

94A150105

Batteries/Battery Chargers

Battery 4100 mAhr, HealthCare, Memor 20, White Color (included with device)

94ACC0255

Battery 4100 mAhr, Standard, Memor 20, Black Color (included with device)

94ACC0245

CHARGER, 4 SLOT BATTERY, Memor 20, Black Color (requires power supply 94ACC0250 and power cord to be purchased separately)

94ACC0246

Cases/Holsters

Attachable Pistol-Grip Handle, Memor 20, Black Color (requires Rubber Boot 94ACC0247, includes a lanyard)

94ACC0253

Holster for Memor 20, contains belt clip (compatible with all configurations including with or without Rubber Boot and with or without Pistol Grip)

94ACC0248

Rubber Boot, MEMOR 20, Black Color (Includes Full Handstrap)

94ACC0247

Miscellaneous

Cable from USB-C (Memor 20 PDA) to female USB type A. Device can work as host and client. 1.2 m straight (included with device)

94A050046

Handstrap Full, Memor 20, Black Color, 5 PCS (included with Rubber Boot 94ACC0247)

94ACC0252

Handstrap Light, Memor 20 HealthCare, White Color, 5 PCS (included with device)

94ACC0254

Handstrap Light, Memor 20, Black Color, 5 PCS (included with device)

94ACC0251

Mounting Plate, 3 SLOT DOCK, MEMOR 20 (suitable for both wall or table mount)

94ACC0303

Mounting Plate, 4 SLOT BATTERY CHARGER, MEMOR 20 (suitable for both wall or table mount)

94ACC0305

Mounting Plate, SINGLE SLOT DOCK, MEMOR 20 (suitable for both wall or table mount)

94ACC0304

Screen protector, Memor 20 (5pcs)

94ACC0298

Unlock Keys for Full Docks, Memor 20, 3PCS (included with all Full docks)

94ACC0302

USB-to-Pogo Dongle plug-in for Ethernet and USB connections, Memor 20 HealthCare, White Color, 3PCS (included with all Full docks)

94ACC0258

USB-to-Pogo Dongle plug-in for Ethernet and USB connections, Memor 20, Black Color, 3PCS (included with all Full docks)

94ACC0257

Mounts/Stands

RAM Mount for Vehicle Holder/Dock (fits vehicle holders for Skorpio X3/X4, Lynx, and Vehicle Docks for Memor 10 and Memor 20) Mfr P/N: KIT RAM-B-138U

94ACC0075

Power Supplies/Cords

Power Adapter Quick Charge 3A, 12/24VDC CLA, Memor 20 (Cigarette Lighter Adapter) (included with Vehicle Dock 94A150105)

94ACC0256

POWER LINE CORD, 3-PIN IEC C13, AUSTRALIA

95ACC1215

POWER LINE CORD, 3-PIN IEC C13, EU

95A051041

POWER LINE CORD, 3-PIN IEC C13, NA

95ACC1113

POWER LINE CORD, 3-PIN IEC C13, UK

95ACC1213

Power Supply 90W, 4pin, Docks & Chargers, MEMOR 20 (power cord to be purchased separately)

94ACC0250

Power Supply Quick Charge 3A - 18W, USB, Device/Dock, MEMOR 20 (includes 4 regional plugs; suitable to charge Device and power 94A150099 Single Slot Dock Light)

94ACC0249

Skorpiox5 / Memor 1 / Memor 20 / Joya Touch 3-Slot Cradle/Dock Power Jumper to connect a second 3-slot cradle/dock to a single power supply (5 pcs)

91ACC0049

Software

SOTI cloud environment fee (for cloud instances under 75 licenses). Flat monthly fee

ZSSOTIENVFEE

SOTI MobiControl Cloud License – Hosted by SOTI. Per device per month. Includes standard support as well as cloud hosting fee.

ZSSOTICLOUDBUND

SOTI MobiControl Enterprise Support per device per month (>=500 devices)

ZSSOTIENTMTC

SOTI MobiControl On Premise Perpetual License (per device). Must purchase at least Standard Support with it. Only available for Add-Ons.

94ACC0179

SOTI MobiControl Standard Support per device per month. Must be purchased with 94ACC0179 (12 months minimum for new purchase)

ZSSOTISTDMTC

SOTI MobiControl Subscription License – Hosted by End User. Per device per month. Includes standard support.

ZSSOTISUBSPREM

SureLock Perpetual License (includes 1st year support)

94ACC0300

SureMDM Premium perpetual on-premise (includes 1st year support)

94ACC0299

Things Management Perpetual on premise license

94ACC0301

PDF 다운로드

도구

글로벌 전자 카탈로그

특정 데이터로직 제품에 대한 모델 및 액세서리 목록, 케이블 매트릭스도 제공되며 이를 통해 케이블과 지원되는 제품에 대한 상호 참조 및 기타 정보를 찾을 수 있습니다.

개발자 포털

모든 데이터로직의 모바일 소프트웨어를 위한 직관적이며 사용자 친화적인 ‘ one stop shop’ 개발자 포털에 접속하십시오.

중요 공지 안내 (COVID-19 관련)

Memor 20

산업용에 맞춰 개발된 모바일컴퓨터(PDA)로서, 얇고 컴팩트한 디자인을 겸비한 데이터로직의 최신 제품입니다.

다운로드 Memor 20

Memor 20 Data Sheets (20/07/2020)

Web Sentinel Predict Flyer (01/06/2020)

Memor 20 Brochure (28/04/2020)

Professional Services Brochure (28/02/2019)

Mobile Computer Product Guide (20/08/2020)

Automotive Solution Guide (13/05/2020)

Airports Solution Guide (10/03/2020)

Food & Beverage Solution Guide (30/01/2020)

Tires Solution Guide (30/01/2020)

Collegare dispositivi mobile a Windows 10 (12/10/2020)

Conectar dispositivos Mobile a Windows 10 (12/10/2020)

Connecter dispositifs Mobile à Windows 10 (12/10/2020)

Connecting mobile devices with Windows 10 (12/10/2020)

Troubleshooting guide (16/09/2020)

Accessories, Memor 20 (20/05/2020)

User Manual, Memor 20 (30/04/2020)

Quick Start Guides, Memor 20 (16/01/2020)

Safety & Regulatory Addendums, Memor 20 (16/01/2020)

DOCK, 3 SLOT, CHARGE ONLY, MEMOR 20 CE DECLARATION (07/05/2020)

DOCK, 3 SLOT, FULL, MEMOR 20 CE DECLARATION (07/05/2020)

DOCK, SINGLE SLOT, CHARGE, MEMOR 20 CE DECLARATION (07/05/2020)

DOCK, SINGLE SLOT, FULL, MEMOR 20 CE DECLARATION (07/05/2020)

MEMOR 20 CE DECLARATION (07/05/2020)

MEMOR 20 WWAN CE DECLARATION (07/05/2020)

Please go to the Datalogic Developer site to download the Shield updates for this product (18/04/2019)

Please go to the Datalogic Developer site to download updated configuration and maintenance tools for this product (11/07/2019)

Second display on mobile device boosts productivity and safety (21/09/2020)

Connected retail enterprises grow 300% faster, higher customer satisfaction (11/06/2020)

Las empresas retail conectadas crecen un 300% más rápido y consiguen una mayor satisfacción del cliente (11/06/2020)

Les entreprises de vente au détail connectées affichent une croissance 3 fois plus rapide avec une satisfaction accrue des clients (11/06/2020)

Cunas de carga de las PDAs profesionales: tendencias y factores (19/05/2020)

Smart PDA charging docks, trends and factors (19/05/2020)

고객 지원

EASE OF CARE 서비스 프로그램

미디어

뉴스

모델 & 액세서리

도구