Joya Touch

Joya Touch

다목적 장치인 Joya Touch는 셀프 쇼핑, 대기 시간 단축(Queue Busting), 선물 등록과 같은 소비자 대응 애플리케이션과 ,선반 보충, 재고 관리, 가격 인하, 가격 확인 등과 같은 운영 애플리케이션을 함께 사용 할 수 있도록 지원합니다.

두 가지 폼 팩터(휴대용 및 피스톨 그립)를 사용할 수 있으므로 판매업체는 응용 프로그램에 맞게 장치 구성을 배포할 수 있습니다. 한 형태에서 다른 형태로 쉽고 빠르게 전환할 수 있습니다.

Joya Touch 장치에는 몇 가지 혁신적인 기능이 포함되어 있는데, 예를 들면 장치 및 거치대의 접촉부를 유지 보수하거나 청소할 필요가 없는 업계’ 최초의 무선 충전 기술, 급속 충전 모드 및 사용이 편리한 소프트 트리거를 지원하는 데이터로직의 SoftSpot™ 기술 등이 그것입니다.

이 기술 집약적 장치는 고도로 현지화된 콘텐츠, 판촉 및 위치 감지를 위한 비콘을 지원합니다. 이 독특한 휴대용 장치는 직렬 프로파일을 사용하여 프린터 및 기타 장치 등 다양한 무선 주변 장치를 연결할 수 있습니다.

Joya Touch는 상단 케이스와 배터리 커버의 색상을 변경하거나 전면 로고를 변경하는 등 다양한 방식으로 맞춤화할 수 있습니다. 또한 기업 색상 및 테마로 맞춤형 스크린 보호기를 주문하거나 소비재 제조업체가 후원하는 광고로 판매하는 것도 가능합니다.

다운로드 Joya Touch

고객 지원

EASE OF CARE 서비스 프로그램

우리의 사명은 고객의 프로필과 산업 영역에서의 모든 상호 작용에 적합한 최상의 서비스를 제공하는 것입니다. 고객 중심의 서비스를 위해 주문 입력 및 확인 서비스 부터 A/S와 설치 서비스에 이르기까지 전 세계적으로 그룹이 제공하는 모든 서비스를 중앙 집중화된 고객 서비스 센터를 통해 제공하고 있으며, 포춘지 선정 글로벌 500대 기업이 체택하고 있는 NPS (Net Promote Score)와 같은 고객 만족도 설문 조사의 지표를 반영하여 서비스 품질을 관리하고 있습니다. 데이터로직의 고객 서비스 센터는 고객의 요청 사항에 간결하고 일관된 대응 경로를 보장할 것입니다. 권한과 능력을 갖춘 전문 인력들은 고객과 함께 소통하며, 각 각의 사안이 모두 완료될 때까지 전담하여 처리할 것입니다. 데이터로직의 고객 서비스 조직은 광범위하고 완벽한 판매 후 서비스 EOC(EASE OF CARE)를 제공하며, 이는 특정 문제에 따라 최적화된 전문적 지원을 보장하기 위해, 지원 수준은 3단계로 구성되어 있습니다. 데이터로직의 고객 서비스 센터는 전체 제품 범위에 걸쳐 광범위한 전문적 기술 지식을 갖춘 다국어 전문가 팀을 해당 지역에 배치할 수 있습니다.

데이터로직 표준 서비스 포트폴리오:

미디어

모델 & 액세서리

Joya Touch Basic Handheld, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red
911350023
Joya Touch Basic Pistol-Grip, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red/Red
911350024
Joya Touch Plus Handheld, 802.11 a/b/g/n CCX v4, BT 4, 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash, Grey/Orange
911350107
Joya Touch Plus Handheld, 802.11 a/b/g/n CCX v4, BT 4, MP 2D Imager w/Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1GB Flash + 4 GB SD, Dark Gray/Red
911350091
Joya Touch Plus Pistol-Grip, 802.11 a/b/g/n CCX v4, BT 4, MP 2D Imager w/Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1GB Flash + 4 GB SD Card, Dark Gray/Red/Red
911350090
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red
911350015
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Orange/Orange
911350021
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Blue/Yellow
911350020
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Green/Green
911350022
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey
911350014
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue
911350010
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Green/Green
911350019
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey/Blue
911350012
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Orange/Orange
911350018
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red/Red
911350013
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Red/Grey/Grey
911350017
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Yellow/Yellow/Yellow
911350016
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue/Blue
911350011
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 3 YEARS
ZSC2JOY3C31
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 5 YEARS
ZSC2JOY3C51
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, RENEWAL
ZSC2JOY3CR1
JOYA T M-CRADLE EOC, 5 DAYS, 3 YEARS
ZSN5JOY3C31
JOYA T M-CRADLE EOC, 5 DAYS, 5 YEARS
ZSN5JOY3C51
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 3 YEARS
ZSC5JOY3C31
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 5 YEARS
ZSC5JOY3C51
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, RENEWAL
ZSC5JOY3CR1
JOYA T M-CRADLE EOC, 5 DAYS, RENEWAL
ZSN5JOY3CR1
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 3 YEARS
ZSC1JOY3C31
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 5 YEARS
ZSC1JOY3C51
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, RENEWAL
ZSC1JOY3CR1
JOYA T M-CRADLE MAXIMUM REPAIR CHARGE
ZR0JOY3CMAX
JOYA TOUCH INTERMEDIATE REPAIR CHARGE
ZR0JOYTINT
JOYA TOUCH MAXIMUM REPAIR CHARGE
ZR0JOYTMAX
JOYA TOUCH MINIMUM REPAIR CHARGE
ZR0JOYTMIN
JOYA TOUCH WEC, EOC, 5 DAYS, 3 YEARS
ZSN5JOYT31
JOYA TOUCH WEC, EOC, 5 DAYS, 5 YEARS
ZSN5JOYT51
JOYA TOUCH WEC, EOC, 5 DAYS, RENEWAL
ZSN5JOYTR1
JOYA TOUCH WEC,EOC,2 DAYS,COMP,3 YEARS
ZSC2JOYT31
JOYA TOUCH WEC,EOC,2 DAYS,COMP,5 YEARS
ZSC2JOYT51
JOYA TOUCH WEC,EOC,2 DAYS,COMP,RENEWAL
ZSC2JOYTR1
JOYA TOUCH WEC,EOC,5 DAYS,COMP, 3 YEARS
ZSC5JOYT31
JOYA TOUCH WEC,EOC,5 DAYS,COMP, 5 YEARS
ZSC5JOYT51
JOYA TOUCH WEC,EOC,5 DAYS,COMP,RENEWAL
ZSC5JOYTR1
JOYA TOUCH WEC,EOC,OVERNGHT,COMP,3 YEARS
ZSC1JOYT31
JOYA TOUCH WEC,EOC,OVERNGHT,COMP,5 YEARS
ZSC1JOYT51
JOYA TOUCH WEC,EOC,OVERNIGHT,COMP,RENEW
ZSC1JOYTR1
Joya Touch 3-Slot Cradle for Wall Mounting. Requires power supply, line cord and wall bracket. Joya Touch 3-Slot Cradle for Wall Mounting. Requires power supply, line cord and wall bracket.
91ACC0043
Joya Touch Retail 3-Slot Cradle for General Purpose; It contains 1 unlocking key and 1 pair of desktop feet. Requires Power Supply and Line Cord
91ACC0069
Joya Touch Single slot cradle, charge only (light gray); PS with regional plugs included
91ACC0073
Joya Touch Single slot cradle, locking (dark gray); It requires a PS (91ACC0048) and line cord
91ACC0083
Joya Touch Single slot cradle, locking (light gray); It requires a PS (91ACC0048) and line cord
91ACC0072
Memor 1 / Joya Touch Battery (1 pc) Memor 1 / Joya Touch Battery (1 pc)
91ACC0055
Cable from Micro USB (device or dock) to USB. Device works as client. 2m straight cable.
94A051968
Joya Touch Handheld Rubber Boot (for WEC7 models and A6 models)
91ACC0079
Joya Touch Pistol Grip Rubber Boot (for WEC7 models and A6 models)
91ACC0085
Memor 1 / Joya Touch Belt Holster
91ACC0080
3-Slot Cradle Desktop Feet (1 pair to retrofit wall mount cradle)
91ACC0068
Conversion Kit to convert Joya Touch Basic Handheld to a Pistol Grip - Blue
91ACC0053
Conversion Kit to convert Joya Touch Basic Pistol Grip to a Handheld - Blue
91ACC0054
Conversion Kit to convert Joya Touch Handheld to a Pistol Grip - Blue
91ACC0051
Conversion Kit to convert Joya Touch Pistol Grip to a Handheld - Blue
91ACC0052
Joya Touch A6 Retail HH Back Cover Grey (5 pcs)
91ACC0058
Joya Touch A6 Retail HH Back Cover Red (5 pcs) Joya Touch A6 Retail HH Back Cover Red (5 pcs)
91ACC0057
Joya Touch HH Back Cover Blue (5pcs) Joya Touch HH Back Cover Blue (5pcs)
91ACC0059
Joya Touch HH Back Cover Green (5pcs) Joya Touch HH Back Cover Green (5pcs)
91ACC0061
Joya Touch HH Back Cover Orange (5pcs) Joya Touch HH Back Cover Orange (5pcs)
91ACC0060
Joya Touch PG Back Cover Blue (5 pcs) Joya Touch PG Back Cover Blue (5 pcs)
91ACC0065
Joya Touch PG Back Cover Green (5pcs) Joya Touch PG Back Cover Green (5pcs)
91ACC0067
Joya Touch PG Back Cover Grey (5pcs)
91ACC0064
Joya Touch PG Back Cover Orange (5pcs) Joya Touch PG Back Cover Orange (5pcs)
91ACC0066
Joya Touch PG Back Cover Red (5pcs) Joya Touch PG Back Cover Red (5pcs)
91ACC0063
Joya Touch PG Back Cover Yellow (5pcs) Joya Touch PG Back Cover Yellow (5pcs)
91ACC0062
Joya Touch Retail HH Back Cover Yellow (5 pcs) Joya Touch Retail HH Back Cover Yellow (5 pcs)
91ACC0056
Joya Touch Retail Screen Protectors, Anti-Fingerprint, Transparent Border (5 pcs) Joya Touch Retail Screen Protectors, Anti-Fingerprint, Transparent Border (5 pcs)
91ACC0046
Joya Touch Trolley Holder Height Increaser (60 pcs) – for both handheld and pistol grip Trolley holder models (compatible with 91ACC0047 and 91ACC0086)
91ACC0088
Lanyard, Joya Touch/Joya X2 (5 pcs) Lanyard, Joya Touch/Joya X2 (5 pcs)
91ACC0036
Memor 1 / Joya Touch Cradle/Dock Unlock Key (5 pcs) Memor 1 / Joya Touch Cradle/Dock Unlock Key (5 pcs)
91ACC0045
Joya Touch Trolley Holder Green (60 pcs)
91ACC0078
Joya Touch Retail Trolley Holder (60 pcs) Joya Touch Retail Trolley Holder (60 pcs)
91ACC0047
Joya Touch Trolley Holder (60 pcs) – pistol grip only, display orientation 45 degrees
91ACC0086
Memor 1/Joya Touch A6 Retail 3-Slot Cradle Wall Bracket; Supports both Mounting Orientations Memor 1/Joya Touch A6 Retail 3-Slot Cradle Wall Bracket; Supports both Mounting Orientations
91ACC0050
Memor 1 / Joya Touch 3-Slot Cradle/Dock Power Jumper to connect a second 3-slot cradle/dock to a single power supply (5 pcs)
91ACC0049
POWER LINE CORD, 3-PIN IEC C13, ARGENTINA
95ACC1284
POWER LINE CORD, 3-PIN IEC C13, AUSTRALIA
95ACC1215
POWER LINE CORD, 3-PIN IEC C13, EU
95A051041
POWER LINE CORD, 3-PIN IEC C13, EU (5 PCS)
94ACC1150
POWER LINE CORD, 3-PIN IEC C13, NA
95ACC1113
POWER LINE CORD, 3-PIN IEC C13, UK
95ACC1213
POWER LINE CORD,3-PIN IEC C13, JAPAN
95ACC1212
Power Supply for Memor 1/Joya Touch 3-Slot Cradle/Dock and Single Slot Dock; Requires Line Cord (for 3-slot powers up to 2 docks in Standard Charge mode and 1 dock in Fast Charge mode)
91ACC0048
POWER SUPPLY, MICROUSB
94ACC1380
Cloud Hosting fee per device/year. Must be purchased along with Cloud Subscription (ZSSOTIMCLDEV) Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCLDHS
Cloud subscription per device/year. Requires Cloud Hosting (ZSSOTIMCLDHS). Includes standard support. Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCLDEV
Fee paid per year for instances below a threshold (75 licenses) Only for cloud (ZSSOTIMCLDEV). Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCLDEF
MobiControl Advantage Support (per year). 24/7 support. Max 6 hours support response window. Add-on on top of standard support. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVADV
MobiControl Enterprise Support (per year). 24/7 support + dedicated technical advisor. Add-on on top of standard support. Required for all opportunities of 3,000 devices or more. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVENT
MobiControl Standard Support (per year). Must be purchased with the perpetual license (but included with ZSSOTIMCSDEV and ZSSOTIMCLDEV). Max 48 hrs support response window. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCPMNT
Queue-Busting Application (fee per store, unlimited devices), Not available in SEA Region
918101230
SaaS subscription locally hosted by the customer (on premise). Includes standard support. Per device/year. Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCSDEV
Shopevolution 6.0 Application : License per store, max 132 Users
918101214
Shopevolution 6.0 Application : License per store, max 33 Users
918101212
Shopevolution 6.0 Application : License per store, max 66 Users
918101213
Shopevolution 6.0 Application : License per store, Unlimited Users
918101215
SHOPEVOLUTION 7.0 Application : License per store, max 132 Users
918101232
SHOPEVOLUTION 7.0 Application : License per store, max 33 Users
918101235
SHOPEVOLUTION 7.0 Application : License per store, max 66 Users
918101238
SHOPEVOLUTION 7.0 Application : License per store, Unlimited Users
918101241
SHOPEVOLUTION 7.0 SDK U&R AGREEMENT
ZSM6SH7-0SUR
SHOPEVOLUTION 7@CLOUD SERVICE-L: Yearly fee unlimited number of devices and smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-L
SHOPEVOLUTION 7@CLOUD SERVICE-M: Yearly fee, up to 1,000 devices AND/OR up to 15 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-M
SHOPEVOLUTION 7@CLOUD SERVICE-S: Yearly fee, up to 150 devices AND/OR up to 2 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-S
Shopevolution Dashboard, Shopevolution utility to monitor all Self-shopping systems (Unlimited Stores License)
918101229
Shopevolution Dashboard, Shopevolution utility to monitor Self-shopping system (1-Store License)
918101228
Shopevolution Service packs & New releases Agreement (annual fee per store)
ZSM6SHSUR
Shopevolution Smartphones Support: Shopevolution utility for smartphones (fee per store - unlimited users)
918101222
SOTI MobiControl On Premise Perpetual License (per device). Must purchase at least Standard Support with it.
94ACC0179
Third-Level Help-Desk Technical Support - Annual fee per store
ZSM6SHHD3