Falcon X3+

Falcon X3+

Защищённость и эргономика в сочетании с полным набором функций в одном устройстве обеспечивают исключительную производительность в складских и логистических приложениях

Мобильный компьютер Falcon X3+ имеет непревзойдённую защищённость, эргономику, вычислительные возможности и технологии сбора данных, которые обеспечивают индивидуальное решение для работы в сложных условиях, требующих прозрачности транзакций в режиме реального времени. Радиоинтерфейс Laird/Summit IEEE 802.11 a/b/g/n двухполосный Wi-Fi обеспечивает высокую скорость передачи данных, а новая система разнесения антенн – максимальную зону покрытия. Сертификат CCX v4 подтверждает уровень шифрования для совместимости с PCI и обеспечивает бесшовный высокоскоростной роуминг на крупных объектах. К уникальным характеристикам мобильного компьютера Falcon X3+ можно отнести наличие версий с пистолетной рукояткой или без неё, цифровую и алфавитно-цифровую клавиатуры, выбор различных версий операционной системы Microsoft Windows, стандартный диапазон или сверхдлинный диапазон сканирования для матричного 2D сканера с имиджевой технологией считывания, наличие моделей с высокопроизводительным лазером или лазером с автоматической настройкой диапазона с максимальной дистанцией сканирования линейных (1D) штрихкодов. Запатентованная технология Datalogic ‘Green Spot’ обеспечивает визуальное подтверждение успешного считывания в условиях повышенного шума. Мобильный компьютер Falcon X3+ имеет встроенную камеру для фотографирования документов на повреждённые или возвращаемые товары. Программное обеспечение Datalogic и стратегический альянс разработчиков расширяют практику использования мобильного компьютера Falcon X3+, а расширенные программы сервисного обслуживания защищают инвестиции клиента.

ДОКУМЕНТАЦИЯ ПО Falcon X3+

Сервисное обслуживание

СЕРВИСНЫЕ ПРОГРАММЫ EASEOFCARE

Datalogic Customer Care

Наша миссия – обеспечить нашим клиентам сервис высокого уровня во всех областях взаимодействия с учётом их профиля и отрасли.
Фокус на потребностях наших клиентов способствовал созданию нового корпоративного подразделения (отдел сервиса и поддержки клиентов), которое централизовало услуги, предоставляемые компанией по всему миру, от ввода и подтверждения заказа до послепродажного обслуживания и установки, с применением показателя удовлетворённости клиентов Net Promoter Score (NPS - чистая оценка промоутера), используемого многими компаниями из списка Fortune 500.

Клиентский сервис обеспечивает быстрый и всесторонний ответ на каждый запрос.

Наши высококвалифицированные специалисты принимают запросы клиентов и в каждом случае сопровождают их до полного разрешения. Служба клиентского сервиса Datalogic предлагает широкий набор постпродажных сервисных пакетов (программы EASEOFCARE).

Эти программы предусматривают три уровня сервиса, чтобы гарантировать оптимальную профессиональную поддержку с учётом конкретной проблемы.  Клиентский сервис Datalogic предусматривает создание территориальной команды разноязычных специалистов, обладающих широкими экспертными знаниями по всему продуктовому ассортименту.

Стандартный портфель сервисных предложений включает следующие программы:

ФОТО И ВИДЕО

Модели и аксессуары

Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 29-Key Numeric, High Performance Laser w Green Spot, Windows CE 6.0
945200030
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 29-Key Numeric, Auto ranging Laser (XLR), Windows CE 6.0
945250053
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 29-Key Numeric, Extended Range Imager (XLR), Windows CE 6.0
945250057
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 52-Key Alpha Numeric, Auto ranging Laser (XLR), Windows CE 6.0
945250054
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 52-Key Alpha Numeric, Extended Range Imager (XLR), Windows CE 6.0
945250058
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 52-Key F1-F24 Functional, Auto ranging Laser (XLR), Windows CE 6.00
945250083
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, QVGA, 52-Key F1-F24 Functional, High Performance Laser w Green Spot, Windows CE 6.0.0
945250082
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, QVGA, 29-Key Functional Numeric F1-F12, Auto ranging Laser (XLR), Windows CE 6.0
945250075
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, QVGA, 29-Key Functional Numeric F1-F12, Extended Range Imager (XLR), Windows CE 6.0
945250077
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, High Performance Laser w Green Spot, Camera 3.1MP, WEHH 6.5
945200032
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, Standard Range Imager w Green Spot, Camera 3.1MP, WEHH 6.5
945200033
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Hi- Performance Laser w Green Spot, Camera 3.1MP, WEHH 6.5
945200036
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Std Range Imager w Green Spot, Camera 3.1MP, WEHH 6.5
945200037
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, High Performance Laser w/Green Spot, Camera 3.1MP, WEHH 6.5
945200045
Falcon X3+ Handheld, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, Standard Range Imager w/Green Spot, Camera 3.1MP, WEHH 6.5
945200046
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, Auto ranging Laser (XLR), Camera 3.1MP, WEHH 6.5
945250061
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, Extended Range Imager (XLR), Camera 3.1MP, WEHH 6.5
945250065
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, High Performance Laser w Green Spot, Camera 3.1MP, WEHH 6.5
945250059
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 29-Key Numeric, Standard Range Imager w Green Spot, Camera 3.1MP, WEHH 6.5
945250063
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Auto ranging Laser (XLR), Camera 3.1MP, WEHH 6.5
945250062
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Extended Range Imager (XLR), Camera 3.1MP, WEHH 6.5
945250066
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Hi- Performance Laser w Green Spot, Camera 3.1MP, WEHH 6.5
945250060
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256 MB RAM/1GB Flash, VGA, 52-Key Alpha Numeric, Std Range Imager w Green Spot, Camera 3.1MP, WEHH 6.5
945250064
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, Auto ranging Laser (XLR), Camera 3.1MP, WEHH 6.5
945250079
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, Extended Range Imager (XLR), Camera 3.1MP, WEHH 6.5
945250081
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, High Performance Laser w/Green Spot, Camera 3.1MP, WEHH 6.5
945250078
Falcon X3+ Pistol Grip, 802.11 a/b/g /n CCX v4, Bluetooth v2.1, 256MB RAM/1GB Flash, VGA, 29-Key Functional Numeric F1-F12, Standard Range Imager w/Green Spot, Camera 3.1MP, WEHH 6.5
945250080
FALCON X3+ 4 SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, 3 YEARS
ZSC2FX3+4SD31
FALCON X3+ 4 SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, 5 YEARS
ZSC2FX3+4SD51
FALCON X3+ 4 SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, RENEWAL
ZSC2FX3+4SDR1
FALCON X3+ 4 SLOT DOCK EoC, 5 DAY, 3 YEARS
ZSN5FX3+4SD31
FALCON X3+ 4 SLOT DOCK EoC, 5 DAY, 5 YEARS
ZSN5FX3+4SD51
FALCON X3+ 4 SLOT DOCK EoC, 5 DAY, RENEWAL
ZSN5FX3+4SDR1
FALCON X3+ BATTERY CHARGER EoC, 2 DAY, COMPREHENSIVE, 3 YEARS
ZSC2FX3+MBC31
FALCON X3+ BATTERY CHARGER EoC, 2 DAY, COMPREHENSIVE, 5 YEARS
ZSC2FX3+MBC51
FALCON X3+ BATTERY CHARGER EoC, 2 DAY, COMPREHENSIVE, RENEWAL
ZSC2FX3+MBCR1
FALCON X3+ CHARGER EoC, 5 DAY, 3 YEARS
ZSN5FX3+MBC31
FALCON X3+ CHARGER EoC, 5 DAY, 5 YEARS
ZSN5FX3+MBC51
FALCON X3+ CHARGER EoC, 5 DAY, RENEWAL
ZSN5FX3+MBCR1
FALCON X3+ EoC, 2 DAYS, COMPREHENSIVE, 3 YEARS
ZSC2FALX3+31
FALCON X3+ EoC, 2 DAYS, COMPREHENSIVE, 5 YEARS
ZSC2FALX3+51
FALCON X3+ EoC, 2 DAYS, COMPREHENSIVE, RENEWAL
ZSC2FALX3+R1
FALCON X3+ EoC, 5 DAYS, 3 YEARS
ZSN5FALX3+31
FALCON X3+ EoC, 5 DAYS, 5 YEARS
ZSN5FALX3+51
FALCON X3+ EoC, 5 DAYS, RENEWAL
ZSN5FALX3+R1
FALCON X3+ EoC, OVERNIGHT, COMPREHENSIVE, 3 YEARS
ZSC1FALX3+31
FALCON X3+ EoC, OVERNIGHT, COMPREHENSIVE, 5 YEARS
ZSC1FALX3+51
FALCON X3+ EoC, OVERNIGHT, COMPREHENSIVE, RENEWAL
ZSC1FALX3+R1
FALCON X3+ INTERMEDIATE REPAIR CHARGE
ZR0FALX3+INT
FALCON X3+ MAXIMUM REPAIR CHARGE
ZR0FALX3+MAX
FALCON X3+ MINIMUM REPAIR CHARGE
ZR0FALX3+MIN
FALCON X3+ MULTI BATTERY CHARGER, REPAIR
ZR0FALX3+MBC
FALCON X3+ SINGLE SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, 3 YEARS
ZSC2FX3+SSD31
FALCON X3+ SINGLE SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, 5 YEARS
ZSC2FX3+SSD51
FALCON X3+ SINGLE SLOT DOCK EoC, 2 DAY, COMPREHENSIVE, RENEWAL
ZSC2FX3+SSDR1
FALCON X3+ SINGLE SLOT DOCK EoC, 5 DAY, 3 YEARS
ZSN5FX3+SSD31
FALCON X3+ SINGLE SLOT DOCK EoC, 5 DAY, 5 YEARS
ZSN5FX3+SSD51
FALCON X3+ SINGLE SLOT DOCK EoC, 5 DAY, RENEWAL
ZSN5FX3+SSDR1
Multi Ethernet Dock, recharges 4 terminals and 4 spare batteries. Power supply included in the box. Power cord ordered separately. Multi Ethernet Dock, recharges 4 terminals and 4 spare batteries. Power supply included in the box. Power cord ordered separately.
94A150056
Single Slot Desk Mount Dock with Spare Battery Charging Slot. High-Retention USB Type B (client only) and RS232 ports. Includes Power Supply with Regional Plugs and USB Cable. Single Slot Desk Mount Dock with Spare Battery Charging Slot. High-Retention USB Type B (client only) and RS232 ports. Includes Power Supply with Regional Plugs and USB Cable.
94A150057
Vehicle Dock, Falcon X3/X4 with RS-232 and USB I/O. Includes power cable and fuse. Requires input power source 9-30 VDC Vehicle Dock, Falcon X3/X4 with RS-232 and USB I/O. Includes power cable and fuse. Requires input power source 9-30 VDC
94A151131
Battery, 5200 mAh High Capacity, FalconX3/X4 Battery, 5200 mAh High Capacity, FalconX3/X4
94ACC1386
Multi Battery Charger, recharges 4 spare batteries. Power supply included in the box. Power cord ordered separately. Multi Battery Charger, recharges 4 spare batteries. Power supply included in the box. Power cord ordered separately.
94A151137
Multi Charge Only Dock, recharges 4 terminals and 4 spare batteries. Power supply included in the box. Power cord ordered separately. Multi Charge Only Dock, recharges 4 terminals and 4 spare batteries. Power supply included in the box. Power cord ordered separately.
94A151135
Cable for dock-PC (RS232) communication
94A051020
Cable from device (Handylink) to female DB9 RS232. Null Modem Cable. Connects to PC. 2m straight cable
94A051972
Cable from device (Handylink) to female USB. Device works as host. Connects to printers or most other peripherals. 15cm straight cable
94A051971
Cable from device (Handylink) to male DB9 RS232. Straight through cable, Power on Pin 9 (5V @ 500mA). Connects to printers, scanners, or most other peripherals. 15cm straight cable
94A051973
Clip for Micro USB and Power Supply cables. To be fastened to the RS-232 port of the Single Slot Dock.
95ACC0003
Handylink quick-disconnect audio cable for VR12 headsets
94A050037
Belt for Falcon Holster and Softcase Belt for Falcon Holster and Softcase
95ACC1161
Holster, Falcon X3/X4 (Belt Sold Separately) Holster, Falcon X3/X4 (Belt Sold Separately)
94ACC1387
RUBBER BOOT FALCONX3/X4 RUBBER BOOT FALCONX3/X4
94ACC0104
Shoulder Strap for Softcase(5 pcs) Shoulder Strap for Softcase(5 pcs)
94ACC1240
SOFTCASE HEAVY DUTY W/SHOULDER STRAP for Falcon X3/X4 SOFTCASE HEAVY DUTY W/SHOULDER STRAP for Falcon X3/X4
94ACC0063
Standard Softcase with Quick Release Belt Clip for Falcon X3/X4 (Belt Sold Separately) Standard Softcase with Quick Release Belt Clip for Falcon X3/X4 (Belt Sold Separately)
94ACC0047
Bluetooth Wireless Headset VXi B350-XT optimized for voice communications and Push-To-Talk applications. Includes both DC (USB & Car Adaptor) and AC power supply (US plug).
94ACC0124
Handle cover plate, Falcon X3/X4 Handle cover plate, Falcon X3/X4
94ACC0121
Handle with Mounting Screws, Falcon X3/X4 Handle with Mounting Screws, Falcon X3/X4
94ACC1390
Hand-strap, Falcon X3+ Hand-strap, Falcon X3+
94ACC0120
Hand-strap, Skorpio X3/X4, Falcon X3/X4 Hand-strap, Skorpio X3/X4, Falcon X3/X4
94ACC0049
Lanyard to tether the Skorpio X3/X4 to the wrist (it fits both Skorpio X3/X4 and Falcon X3/X4, one is included with all the pistol grip models of  Skorpio X3/X4 and Falcon X3/X4) Lanyard to tether the Skorpio X3/X4 to the wrist (it fits both Skorpio X3/X4 and Falcon X3/X4, one is included with all the pistol grip models of Skorpio X3/X4 and Falcon X3/X4)
94ACC0081
Limited Power Source protection for Falcon X3/X4 Vehicle Dock. 12-24V, 1.5A. For vehicle power supplies not compliant with IEC/UL 60950. Limited Power Source protection for Falcon X3/X4 Vehicle Dock. 12-24V, 1.5A. For vehicle power supplies not compliant with IEC/UL 60950.
94ACC0073
Module, Ethernet Communication for Single Slot Dock Module, Ethernet Communication for Single Slot Dock
94ACC0079
Module, Modem Communication for Single Slot Dock. Module, Modem Communication for Single Slot Dock.
94ACC1372
Screen Protector Kit, 3.5", 5 Pack Screen Protector Kit, 3.5", 5 Pack
95ACC1033
Stylus and Tether Pack for Falcon X3/X4, 5 Pack Stylus and Tether Pack for Falcon X3/X4, 5 Pack
94ACC0145
VXi VR12 Headset. Requires Handylink audio cable P/N 94A050037 VXi VR12 Headset. Requires Handylink audio cable P/N 94A050037
95ACC0002
RAM Mount, 1.5in Arm, with 2.75in and 2.5in bases. Recommended RAM mount for Falcon X3/X4 Powered Vehicle Dock (P/N 94A151131) RAM Mount, 1.5in Arm, with 2.75in and 2.5in bases. Recommended RAM mount for Falcon X3/X4 Powered Vehicle Dock (P/N 94A151131)
95ACC3420
DC/DC Converter for 24-48VDC Trucks (18-55VDC/10Amp) for Vehicle Dock (P/N 94A151131)
95ACC1049
POWER LINE CORD, 3-PIN IEC C13, ARGENTINA
95ACC1284
POWER LINE CORD, 3-PIN IEC C13, AUSTRALIA
95ACC1215
POWER LINE CORD, 3-PIN IEC C13, EU
95A051041
POWER LINE CORD, 3-PIN IEC C13, EU (5 PCS)
94ACC1150
POWER LINE CORD, 3-PIN IEC C13, NA
95ACC1113
POWER LINE CORD, 3-PIN IEC C13, UK
95ACC1213
POWER LINE CORD,3-PIN IEC C13, JAPAN
95ACC1212
Power supply for Multi Battery Charger, 4-Slot Dock. Power line cord has to be ordered separately.
94ACC1385
Power Supply for Single Slot Dock, regional plugs included. (Included with P/N 94A150057)
94ACC1381
DATALOGIC-STAYLINKED MULTI SMART TE ANNUAL MAINTENANCE
94A101124
DATALOGIC-STAYLINKED MULTI SMART TE LICENSE WITH 1 YEAR MAINTENANCE
94A101123
DATALOGIC-STAYLINKED SINGLE SMART TE ANNUAL MAINTENANCE
94A101122
DATALOGIC-STAYLINKED SINGLE SMART TE LICENSE WITH 1 YEAR MAINTENANCE
94A101121
Fee paid per year for instances below a threshold (75 licenses) Only for cloud (ZSSOTIMCLDEV). Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCLDEF
MobiControl Advantage Support (per year). 24/7 support. Max 6 hours support response window. Add-on on top of standard support. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVADV
MobiControl Enterprise Support (per year). 24/7 support + dedicated technical advisor. Add-on on top of standard support. Required for all opportunities of 3,000 devices or more. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVENT
MobiControl Standard Support (per year). Must be purchased with the perpetual license (but included with ZSSOTIMCSDEV and ZSSOTIMCLDEV). Max 48 hrs support response window. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCPMNT
SaaS subscription locally hosted by the customer (on premise). Includes standard support. Per device/year. Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCSDEV
SOTI MobiControl On Premise Perpetual License (per device). Must purchase at least Standard Support with it.
94ACC0179
Wavelink 4-in-1 TN Client for Datalogic devices only - 1 yr Maintenance, WL # 120-MA-GENTN4
ZSS5TNC41
Wavelink 4-in-1 TN Client for Datalogic devices only, with 1st yr maintenance (for non-prelicensed devices) - License, WL # 120-LI-GENTN4
95A101129
Wavelink Avalanche for Datalogic devices only - 1 yr Maintenance, WL # 310-MA-AVH1AD
ZSS5AVMD1
Wavelink Remote Control Add-on for Avalanche - 1 yr Maintenance, WL # 310-MA-AVRC10
ZSS5AVRC1
Wavelink Remote Control Add-on for Avalanche - License, WL # 310-LI-AVRC10
94A101075