Gryphon I GM4100, Hand Held Scanners

Gryphon I GM4100

Gryphon I GM4100

Cordless linear imager featuring Datalogic's STAR Cordless System™ radio connectivity and top 1D reading performance

Features

Extremely snappy reading performance with speeds up to 325 reads/second

Datalogic STAR Cordless System™ with up to 30 m / 98 ft range

Two-position cradle with Scan-While-Charging capability

Overview

Extremely versatile and durable, the Gryphon GM4100 cordless linear imaging readers are the ultimate solution for applications in retail and light industrial environments where mobility is necessary for improved productivity. Narrow band radio communications with Datalogic’s STAR Cordless System™ is the key to increased productivity and flexibility in the workplace. The GM4100 reader series offer scalable solutions from simple point-to-point applications to point-to-multipoint installations with up to 16 readers connected to the same base station. Datalogic’s new, patented 2-position cradle provides multiple solutions to answer different functional and reduced space requirements. It provides hands-free reading capabilities and a scan-while-charging feature to ensure constant up-time for increased productivity. GM4100 Batch Mode capability allows thousands of codes to be stored in memory. This feature combined with a long lasting 50K scans per charge Lithium-Ion battery allows unlimited mobility and reliable data collection when out-of-range from the base station. Standard multi-interface capabilities (GM4130) provide host connectivity via USB, RS-232, Keyboard Wedge and Wand Emulation while IBM interface models (GM4110) provide connectivity via IBM 46XX, USB and RS-232 emulation.

Models & Accessories

    Gryphon GM4100, 433 Mhz, Black - Not for use in the US
    GM4100-BK-433
    Gryphon GM4100, 433 Mhz, Health Care
    GM4100-HC-433
    Gryphon GM4100, 433 Mhz, White - Not for use in the US
    GM4100-WH-433
    Gryphon GM4100, 910 Mhz, Health Care
    GM4100-HC-910
    Gryphon GM4100, 910Mhz, Black, Scanner Only
    GM4100-BK-910
    Gryphon GM4100, 910Mhz, White, Scanner Only
    GM4100-WH-910
    Gryphon GM4130, 433 Mhz, Kit, RS232, Black (Incl. base station BC4030-BK-433, Power Supply, and cable 90G000008) Not for use in the US
    GM4130-BK-433K2
    Gryphon GM4130, 433 Mhz, Kit, RS232, White (Incl. base station BC4030-WH-433, Power Supply and cable 90G000008) Not for use in the US
    GM4130-WH-433K2
    Gryphon GM4130, 433 Mhz, Kit, USB, Black (Incl. base station BC4030-BK-433 & cable 90A052065) Not for use in the US
    GM4130-BK-433K1
    Gryphon GM4130, 433 Mhz, Kit, USB, White (Inlc. base station BC4030-WH-433 and cable 90A051945) Not for use in the US
    GM4130-WH-433K1
    Gryphon GM4130, 910 Mhz, Kit, RS232, Black (Incl. base station BC4030-BK-910, Power Supply, Line Cord, and cable 90G000008)
    GM4130-BK-910K2
    Gryphon GM4130, 910 Mhz, Kit, RS232, White (Incl. base station BC4030-WH-910, Power Supply, Line Cord, and cable 90G000008)
    GM4130-WH-910K2
    Gryphon GM4130, 910 Mhz, Kit, USB, Black (Incl. base station BC4030-BK-910 and cable 90A051945)
    GM4130-BK-910K1
    Gryphon GM4130, 910 Mhz, Kit, USB, White (Incl. base station BC4030-WH-910 and 90A051945)
    GM4130-WH-910K1
    Base/Charger, 433 Mhz, BC4010, Multi-Interface, Black, Not for use in the US
    BC4010-BK-433
    Base/Charger, 433 Mhz, BC4010, Multi-Interface, Counterfeit Detection, Black, Not for use in the US
    BC4010-BK-433-CF
    Base/Charger, 433 Mhz, BC4010, Multi-Interface, IBM, White, Not for use in the US
    BC4010-WH-433
    Base/Charger, 433 Mhz, BC4030 Multi-Interface, Black, Not for use in the US
    BC4030-BK-433
    Base/Charger, 433 Mhz, BC4030, Multi-Interface, Health Care, Not for use in the US
    BC4030-HC-433
    Base/Charger, 433 Mhz, BC4030, Multi-Interface, White, Not for use in the US
    BC4030-WH-433
    Base/Charger, 910 Mhz, BC4010, Multi-Interface, IBM, Black
    BC4010-BK-910
    Base/Charger, 910 Mhz, BC4010, Multi-Interface, IBM, White
    BC4010-WH-910
    Base/Charger, 910 Mhz, BC4030, Multi Interface, Health Care
    BC4030-HC-910
    Base/Charger, 910 Mhz, BC4030, Multi-Interface, Black
    BC4030-BK-910
    Base/Charger, 910 Mhz, BC4030, Multi-Interface, White
    BC4030-WH-910
    Base/Charger, 910Mhz, BC4010, IBM Interface, Counterfeit Detection, Black (Requires 12V Power Supply Part Number 90ACC1920)
    BC4010-BK-910-CF
    Battery Pack, Removable
    RBP-GM40
    Charging Only Base Station, Black
    CHR-GM40-BK
    Charging Only Base Station, White
    CHR-GM40-WH
    Cable, IBM 46xx, Port 9B, CAB-446, 12 ft., Coiled
    90A052042
    Cable, IBM AT/XT, KBW, Din Connector, Straight, CAB-322, 7 ft.
    90G001020
    Cable, IBM PS/2, KBW, Minidin Connector, Coiled, CAB-365, 6 ft.
    90A051360
    Cable, IBM PS/2, KBW, Minidin Connector, External Power Supply, Coiled, CAB-391, 11 ft.
    90A051740
    Cable, IBM VDT. 3151, 34XX, KBW, 8-pin Telephone Connector, Straight, CAB-325, 11 ft.
    90G001050
    Cable, KBW, 4P, Telephone Connector, DEC VDT VT200/220/240/300/320/340/420, CAB-375, 6 ft.
    90A051490
    Cable, RS-232, 25P, Female, Coiled, CAB-363 (Power available on pin 9 of the connector or through external power supply), 6 ft.
    90A051340
    Cable, RS-232, 25P, Male, Coiled, CAB-364 (Power Supply available on pin 9 of the connector or through external power supply), 6.5 ft.
    90A051350
    Cable, RS-232, 25P, Male, Straight, CAB-320 (Power available on pin 25 of the connector or through power supply), 6 ft.
    90G001000
    Cable, RS-232, 9P, Female, Coiled, CAB-362, External Power, 6 ft.
    90A051330
    Cable, RS-232, 9P, Female, Coiled, CAB-408 (Power available on pin 9 of the connector or through external power supply), 6 ft.
    90A051891
    Cable, RS-232, 9P, Female, Straight, CAB-327, Requires External Power, 6 ft.
    90G000008
    Cable, RS-232, 9P, Female, Straight, CAB-350 (Power Supply available on pin 9 of the connector or through external power supply), 6 ft.
    90A051230
    Cable, RS-232, 9P, Male, Beetle POS, Straight, CAB-389, Power Off Terminal, 6.5 ft.
    90A051710
    Cable, RS-232,6' (For Magellan)
    90G001092
    Cable, USB, PowerPlus, Straight, 6', CAB-413E
    90A052045
    Cable, USB, Type A, Coiled, 9', CAB-424E
    90A052043
    Cable, USB, Type A, Enhanced, Coiled, Power Off Terminal, 5 Meters
    90A052066
    Cable, USB, Type A, Enhanced, Straight, Power Off Terminal, 2M (USB Certified)
    90A052065
    Cable, Wand Emulation, 9P, Male, Coiled, CAB-348, 3.2 ft.
    90A051210
    Cable, Wand Emulation, 9P, Male, Straight, CAB-323, 6 ft.
    90G001030
    Cable, WYSE VDT 60/120/160/185/370, KBW, 4P, Telephone Connector, Straight, CAB-373, 6 ft.
    90A051470
    Protective Case/Belt Holster, Gryphon
    PC-G040
    Gryphon I GM4100 EofC 2 Days Comprehensive, 1 Year Renewal
    W-GM41-R
    Gryphon I GM4100 EofC 2 Days Comprehensive, 3 Years
    W-GM41-3
    Gryphon I GM4100 EofC 2 Days Comprehensive, 5 Years
    W-GM41-5
    Gryphon I GM4100 EofC 5 Days, 1 Year Renewal
    E-GM41-R
    Gryphon I GM4100 EofC 5 Days, 3 Years
    E-GM41-3
    Gryphon I GM4100 EofC 5 Days, 5 Years
    E-GM41-5
    Gryphon I GM4100 EofC Overnight Replacement Comprehensive, 1 Year Renewal
    Q-GM41-R
    Gryphon I GM4100 EofC Overnight Replacement Comprehensive, 3 Years
    Q-GM41-3
    Gryphon I GM4100 EofC Overnight Replacement Comprehensive, 5 Years
    Q-GM41-5
    GRYPHON I GM4XXX BASE EofC 2 DAYS COMPREHENSIVE, 3 YRS
    W-BC4-3
    GRYPHON I GM4XXX BASE EofC 2 DAYS COMPREHENSIVE, 5 YRS
    W-BC4-5
    GRYPHON I GM4XXX BASE EofC 2 DAYS COMPREHENSIVE, RENEWAL
    W-BC4-R
    GRYPHON I GM4XXX BASE EofC 5 DAYS, 3 YRS
    E-BC4-3
    GRYPHON I GM4XXX BASE EofC 5 DAYS, 5 YRS
    E-BC4-5
    GRYPHON I GM4XXX BASE EofC 5 DAYS, RENEWAL
    E-BC4-R
    GRYPHON I GM4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, 3 YRS
    Q-BC4-3
    GRYPHON I GM4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, 5 YRS
    Q-BC4-5
    GRYPHON I GM4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, RENEWAL
    Q-BC4-R
    MINIMUM REPAIR CHARGE,GM41XX
    34913-80
    WHOLE UNIT REPAIR,GRYPHON GM41XX
    34913-81
    Cart Clip (For use with Gryphon Cordless Health Care Units. Already Included with Each Base Station.)
    CC-G040-HC
    Mount Kit, Vertical, BC40X0-BK
    891000187
    Power Adapter, 12V DC, AC/DC Regulated, RoHS (For Use with 6003-XXXX Power Cords)
    8-0935
    Power Cord, 100V, Japan
    6003-0927
    Power Cord, 110V, US, Standard
    6003-0941
    Power Cord, 220V, Australia
    6003-0925
    Power Cord, 220V, Italy/Chile
    6003-0924
    Power Cord, 240V, UK
    6003-0923
    Power Cord, AC, IEC/EU
    6003-0940
    Power Cord, IEC C13, Brazil (For use with 8-0935)
    6003-0942

Videos and Images

Downloads for Gryphon I GM4100

Gryphon I GM4100 Data Sheets
05/08/2014 - Gryphon I GM4100 ~ German
DS-GRYPHONIGM4100-DE Rev I (.pdf, 0,25 Mb)
05/08/2014 - Gryphon I GM4100 ~ English LTR
DS-GRYPHONIGM4100-EN Rev I (.pdf, 0,25 Mb)
05/08/2014 - Gryphon I GM4100 ~ Spanish
DS-GRYPHONIGM4100-ES Rev I (.pdf, 0,25 Mb)
05/08/2014 - Gryphon I GM4100 ~ French
DS-GRYPHONIGM4100-FR Rev I (.pdf, 0,25 Mb)
05/08/2014 - Gryphon I GM4100 ~ Italian
DS-GRYPHONIGM4100-IT Rev I (.pdf, 0,25 Mb)
05/08/2014 - Gryphon I GM4100 ~ Russian
DS-GRYPHONIGM4100-RU Rev I (.pdf, 0,27 Mb)
05/08/2014 - Gryphon I GM4100 ~ Chinese
DS-GRYPHONIGM4100-ZH Rev I (.pdf, 0,37 Mb)
05/08/2014 - Gryphon I GM4100 ~ Brazilian Portuguese
DS-GRYPHONIGM4100-PT Rev I (.pdf, 0,25 Mb)
05/06/2015 - Gryphon I GM4100 ~ Hungarian
DS-GRYPHONIGM4100-HU Rev I (.pdf, 0,26 Mb)
26/08/2015 - Gryphon I GM4100 ~ Japanese
DS-GRYPHONIGM4100-JA Rev I (.pdf, 0,33 Mb)
10/04/2017 - Gryphon I GM4100 ~ English A4
DS-GRYPHONIGM4100-ENA4 Rev J (.pdf, 0,26 Mb)
The Art of the Code eBook
01/01/2012 - The Art of the Code eBook - English
EB-THEARTOFTHECODE-EN Rev B (.zip, 3,12 Mb)
Smart Phones and Data Capture
28/09/2012 - WP-SMARTPHONES-DATACAPTURE-EN
WP-SMARTPHONES-DATACAPTURE-EN Rev A (.pdf, 0,36 Mb)
28/09/2012 - WP-SMARTPHONES-DATACAPTURE-ENA4
Smartphone and Data Capture Rev A (.pdf, 0,33 Mb)
14/11/2012 - WP-SMARTPHONES-DATACAPTURE-ES
WP-SMARTPHONES-DATACAPTURE-ES Rev A (.pdf, 0,29 Mb)
26/06/2013 - WP-SMARTPHONES-DATACAPTURE-DE
WP-SMARTPHONES-DATACAPTURE-DE Rev A (.pdf, 0,12 Mb)
Mobile Marketing eBook
01/01/2012 - Mobile Marketing eBook - English LTR
EB-MOBILEMARKETING-EN Rev E (.pdf, 1,89 Mb)
01/01/2012 - Mobile Marketing eBook - German
Mobile Marketing eBook - German Rev B (.pdf, 1,86 Mb)
01/01/2012 - Mobile Marketing eBook - Spanish
Mobile Marketing eBook - Spanish Rev B (.pdf, 1,86 Mb)
01/01/2012 - Mobile Marketing eBook - French
Mobile Marketing eBook - French Rev B (.pdf, 1,94 Mb)
01/01/2012 - Mobile Marketing eBook - Italian
Mobile Marketing eBook - Italian Rev B (.pdf, 1,9 Mb)
01/01/2012 - Mobile Marketing eBook - Russian
Mobile Marketing eBook - Russian Rev B (.pdf, 1,94 Mb)
01/01/2012 - Mobile Marketing eBook - Chinese
Mobile Marketing eBook - Chinese Rev B (.pdf, 2,16 Mb)
Interfaces
06/06/2013 - HH2_INTERFACES
HH2_INTERFACES (.pdf, 0,2 Mb)
Symbologies
06/06/2013 - HH2_SYMBOLOGIES
HH2_SYMBOLOGIES (.pdf, 0,23 Mb)
UPC / EAN Options
06/06/2013 - HH2_UPC_EAN_OPTIONS
(.pdf, 0,23 Mb)
InterCharacter Delay
08/02/2013 - HH2_InterCharacter_Delay
(.pdf, 0,04 Mb)
Inter-Code Delay
08/02/2013 - HH2_Inter-Code_Delay
(.pdf, 0,04 Mb)
Keyboard Speed
08/02/2013 - HH2_Keyboard_Speed
(.pdf, 0,04 Mb)
Brochure New Products
05/12/2017 - Brochure-New_Products-ENA4
(.pdf, 1,87 Mb)
Product Guide for General Purpose and Industrial Handheld Readers

The Product Guide provides a comparative view of these products

10/06/2016 - Product Guide for General Purpose and Industrial Handheld Readers ~ Hungarian
PG-HH-HU Rev B (.pdf, 0,42 Mb)
10/03/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Polish
PG-HH-PL Rev B (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ English LTR
PG-HH-EN Rev E (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Chinese
PG-HH-ZH Rev C (.pdf, 0,54 Mb)
21/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ French
PG-HH-FR Rev C (.pdf, 0,45 Mb)
16/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Russian
PG-HH-RU Rev C (.pdf, 0,49 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)
Retail Store Automation: Bringing Vision to Every Level of Retail

Discover how Datalogic's data collection equipment can enhance the shopping and checkout experience for your customers.

12/03/2014 - Retail Store Automation - Turkish
BR-RETAIL-TR Rev A (.pdf, 22,69 Mb)
26/08/2014 - Retail Store Automation - French
BR-RETAIL-FR Rev A (.pdf, 13,21 Mb)
05/12/2016 - Retail Store Automation ~ English A4
BR-RETAIL-ENA4 Rev D (.pdf, 7,28 Mb)
06/12/2016 - Retail Store Automation ~ Italian
BR-RETAIL-IT Rev C (.pdf, 7,22 Mb)
04/01/2017 - Retail Store Automation ~ Polish
BR-RETAIL-PL Rev C (.pdf, 7,29 Mb)
27/04/2017 - Retail Store Automation ~ Spanish
BR-RETAIL-ES Rev B (.pdf, 11,64 Mb)
12/05/2017 - Retail Store Automation ~ Russian
BR-RETAIL-RU Rev B (.pdf, 11,59 Mb)
Solution Guides for Retail
02/05/2016 - Solution Guides for Retail ~ Czech
SG-RETAIL-CZ Rev C (.pdf, 0,41 Mb)
02/05/2016 - Solution Guides for Retail ~ English
SG-RETAIL-EN Rev E (.pdf, 0,41 Mb)
02/05/2016 - Solution Guides for Retail ~ Spanish
SG-RETAIL-ES Rev C (.pdf, 0,39 Mb)
02/05/2016 - Solution Guides for Retail ~ French
SG-RETAIL-FR Rev C (.pdf, 0,41 Mb)
02/05/2016 - Solution Guides for Retail ~ Italian
SG-RETAIL-IT Rev C (.pdf, 0,4 Mb)
02/05/2016 - Solution Guides for Retail ~ Polish
SG-RETAIL-PL Rev C (.pdf, 0,41 Mb)
02/05/2016 - Solution Guides for Retail ~ Brazilian Portuguese
SG-RETAIL-PT Rev C (.pdf, 0,4 Mb)
02/05/2016 - Solution Guides for Retail ~ Russian
SG-RETAIL-RU Rev C (.pdf, 0,38 Mb)
02/05/2016 - Solution Guides for Retail ~ Slovakian
SG-RETAIL-SK Rev C (.pdf, 0,39 Mb)
02/05/2016 - Solution Guides for Retail ~ Turkish
SG-RETAIL-TR Rev C (.pdf, 0,4 Mb)
02/05/2016 - Solution Guides for Retail ~ Chinese
SG-RETAIL-ZH Rev D (.pdf, 0,46 Mb)
Solution Guides for Healthcare
13/04/2016 - Solution Guides for Healthcare ~ Chinese
SG-HEALTHCARE-ZH Rev C (.pdf, 0,42 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Czech
SG-HEALTHCARE-CZ Rev C (.pdf, 0,33 Mb)
22/04/2016 - Solution Guides for Healthcare ~ English
SG-HEALTHCARE-EN Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Spanish
SG-HEALTHCARE-ES Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ French
SG-HEALTHCARE-FR Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Italian
SG-HEALTHCARE-IT Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Polish
SG-HEALTHCARE-PL Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Russian
SG-HEALTHCARE-RU Rev C (.pdf, 0,35 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Slovakian
SG-HEALTHCARE-SK Rev C (.pdf, 0,33 Mb)
02/05/2016 - Solution Guides for Healthcare ~ Turkish
SG-HEALTHCARE-TR Rev C (.pdf, 0,33 Mb)
30/09/2016 - Solution Guides for Healthcare ~ Brazilian Portuguese
SG-HEALTHCARE-PT Rev D (.pdf, 0,33 Mb)
Solution Guides for Services
02/05/2016 - Solution Guides for Services ~ Czech
SG-SERVICES-CZ Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ English
SG-SERVICES-EN Rev D (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Spanish
SG-SERVICES-ES Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ French
SG-SERVICES-FR Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Italian
SG-SERVICES-IT Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Polish
SG-SERVICES-PL Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Brazilian Portuguese
SG-SERVICES-PT Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Russian
SG-SERVICES-RU Rev C (.pdf, 0,3 Mb)
02/05/2016 - Solution Guides for Services ~ Slovakian
SG-SERVICES-SK Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Turkish
SG-SERVICES-TR Rev C (.pdf, 0,28 Mb)
02/05/2016 - Solution Guides for Services ~ Chinese
SG-SERVICES-ZH Rev D (.pdf, 0,35 Mb)
Business Solutions for Healthcare
12/03/2014 - Business Solutions for Healthcare - Czech
BR-HEALTHCARE-CZ Rev B (.pdf, 3,6 Mb)
12/03/2014 - Business Solutions for Healthcare - German
BR-HEALTHCARE-DE Rev B (.pdf, 4,33 Mb)
12/03/2014 - Business Solutions for Healthcare - Spanish
BR-HEALTHCARE-ES Rev B (.pdf, 4,61 Mb)
12/03/2014 - Business Solutions for Healthcare - French
BR-HEALTHCARE-FR Rev B (.pdf, 4,61 Mb)
12/03/2014 - Business Solutions for Healthcare - Italian
BR-HEALTHCARE-IT Rev C (.pdf, 3,25 Mb)
12/03/2014 - Business Solutions for Healthcare - Chinese
BR-HEALTHCARE-ZH Rev C (.pdf, 4,75 Mb)
14/03/2014 - Business Solutions for Healthcare - Polish
BR-HEALTHCARE-PL Rev A (.pdf, 3,39 Mb)
20/03/2014 - Business Solutions for Healthcare - English
BR-HEALTHCARE-EN-EU Rev C (.pdf, 3,43 Mb)
24/02/2015 - Business Solutions for Healthcare ~ Slovakian
BR-HEALTHCARE-SK Rev A (.pdf, 3,87 Mb)

Customer Service

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes : warranty extension,  fast turnaround time for  repairs, 24/7 /365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization