Datalogic Shield is our comprehensive software security offering for Android mobile computers, extending the lifecycle of our mobile computers. Helping customers protect their rugged device investment for years beyond the typical consumer security support period. With Datalogic Shield, customers receive an extended period of security support exceeding 5 years, along with at least two OS version upgrades and ongoing firmware updates. This helps reduce total cost of ownership, mitigate security risks, and extend the useful life of devices.
With Datalogic Arrow FOTA, easily configure an update strategy that fits their operational schedule and guidelines. Remotely distribute and install firmware updates across a device fleet, in a simplified automated process, so devices stay secure and up to date.
Datalogic Shield is already included for Datalogic customers purchasing a Datalogic EASEOFCARE contract for covered Android devices. Alternatively, customers can obtain Shield protection by purchasing a “software-only” Datalogic Shield contract.
Datalogic supports at least two major Android OS upgrades beyond the version shipped at launch, extending the useful life of your devices. When Google’s standard Android support ends, Datalogic continues to provide relevant security patches through backporting of the Android Security Bulletin (ASB) https://source.android.com/security/bulletin patches. Datalogic has built its business around long-term commitments to customers and products. We remain a consistent, independent presence in the market, making commitments and delivering on them, with the experience and stability to support customers for years to come.
Receive monthly security patches for your Datalogic device. The start of each month, security fixes from across the Android ecosystem are reviewed, coordinated, and consolidated into the Android Security Bulletin (ASB) https://source.android.com/security/bulletin. From the Android platform, Linux kernel to the ODM chipset components, drivers, and firmware, vulnerabilities are identified, fixed, and released. To keep your devices protected, every month, before the publication of the next ASB, there is a new Datalogic Shield firmware release containing the latest security patches. Zero-latency between fixes being released and fixes being deployed.
Moving between Android versions can require updates to development tools, applications, configurations, and validation processes. With at least 18 months of support between OS versions, customers can complete their migration while staying secure with the latest security updates. Move when you’re ready. Stay secure while you transition.
Don’t get bogged down with large firmware files. Utilize our incremental upgrades that are a fraction of the space, regularly less than 5% of full OTA size. Less data per device. Less strain on the network. Easier fleet-wide updates.
Mobility Suite Tools are distributed through Datalogic Espresso, allowing customers to remain on a specific, validated version rather than being forced onto the latest release. Allowing IT to validate each component independently before introducing the next change into production.
Download Datalogic Shield Part Numbers List
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Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
