LaneHawk LH4000, Loss Prevention

LaneHawk LH4000

LaneHawk LH4000

A solution that detects and recognizes bottom-of-the-basket items making sure they are added to the sale


ROI in less than 12 months

Flush-mounted camera

ViPR™ Software


LaneHawk™ LH4000 Solution

LaneHawk™ LH4000 is a loss prevention solution that turns the bottom-of-the-basket (BOB) into profits in real-time. The LaneHawk LH4000 unit detects and recognizes items as part of the transaction, making sure stores get paid for their BOB items.

The LaneHawk LH4000 unit reduces shrink, increases revenue and is designed to pay for itself in less than 12 months.

A smart camera is flush-mounted in the checkout lane at foot level, continuously watching for items on the bottom of shopping carts. Using Visual Pattern Recognition (ViPR™) software, the camera is able to detect and recognize items that pass by the camera and then send the UPC information directly to the POS. At tender time, the cashier verifies the items that were found under the basket, scans those items and then finalizes the transaction.

ViPR™ Software

A database of high resolution images (called a modelset) is created containing the product packaging of common BOB items.  ViPR extracts key points (feature points) from these images that create a unique identifying pattern for each UPC, similar to a fingerprint.

When a product passes the LaneHawk LH4000 unit, an image is captured of the product and the ViPR software is used to extract feature points from that image.  The ViPR software is then able to identify the product by matching the pattern of feature points in the image to the patterns of feature points stored in the modelset.  These computations are streamlined to produce results in a fraction of a second, which allows the recognition to happen in real-time.

Videos and Images

Downloads for LaneHawk LH4000

EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 216680 byte)
18/07/2017 - Service Guide ~ Korean
(.pdf, 316141 byte)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 353689 byte)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1199387 byte)
Retail Industry Guide
25/05/2017 - IG-Retail-ENA4
(.pdf, 2470437 byte)
18/07/2017 - IG-Retail-ZH
(.pdf, 2675226 byte)
18/07/2017 - IG-Retail-KR
(.pdf, 2653153 byte)
03/08/2017 - IG-Retail-IT
(.pdf, 2510818 byte)
Retail Store Automation: Bringing Vision to Every Level of Retail

Discover how Datalogic's data collection equipment can enhance the shopping and checkout experience for your customers.

12/03/2014 - Retail Store Automation - Turkish
BR-RETAIL-TR Rev A (.pdf, 23792769 byte)
26/08/2014 - Retail Store Automation - French
BR-RETAIL-FR Rev A (.pdf, 13856775 byte)
05/12/2016 - Retail Store Automation ~ English A4
BR-RETAIL-ENA4 Rev D (.pdf, 7628443 byte)
06/12/2016 - Retail Store Automation ~ Italian
BR-RETAIL-IT Rev C (.pdf, 7566035 byte)
04/01/2017 - Retail Store Automation ~ Polish
BR-RETAIL-PL Rev C (.pdf, 7642627 byte)
27/04/2017 - Retail Store Automation ~ Spanish
BR-RETAIL-ES Rev B (.pdf, 12209862 byte)
12/05/2017 - Retail Store Automation ~ Russian
BR-RETAIL-RU Rev B (.pdf, 12153921 byte)
Solution Guides for High Volume Retail
02/05/2016 - Solution Guides for High Volume Retail ~ English
SG-RETAILHP-EN Rev D (.pdf, 669792 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Spanish
SG-RETAILHP-ES Rev C (.pdf, 667597 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ French
SG-RETAILHP-FR Rev C (.pdf, 673308 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Italian
SG-RETAILHP-IT Rev C (.pdf, 665999 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Russian
SG-RETAILHP-RU Rev C (.pdf, 720082 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Chinese
SG-RETAILHP-ZH Rev D (.pdf, 784415 byte)
10/06/2016 - Solution Guides for High Volume Retail ~ Polish
SG-RETAILHP-PL Rev C (.pdf, 668210 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Czech
SG-RETAILHP-CZ Rev B (.pdf, 671301 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Slovakian
SG-RETAILHP-SK Rev B (.pdf, 671929 byte)
16/06/2016 - Solution Guides for High Volume Retail ~ Turkish
SG-RETAILHP-TR Rev C (.pdf, 668138 byte)
17/01/2017 - Solution Guides for High Volume Retail ~ Brazilian Portuguese
SG-RETAILHP-PT(1) Rev D (.pdf, 666237 byte)

Customer Service

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes : warranty extension,  fast turnaround time for  repairs, 24/7 /365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization