Joya Touch, Store Automation

Joya Touch

Joya Touch

Joya Touch is the multi-purpose device for use throughout retail, optimizing your ROI

Features

4.3 inch FWVGA and QVGA display

2D imaging technology

Wireless charging with ‘Boost Mode’ and versatile locking 3 bay cradle

Datalogic SoftSpot technology for innovative triggering through touch display

Vibration feature to inform users

Multi-purpose device: handheld or pistol-grip options

Overview

The Joya Touch multi-purpose device allows consumer facing applications such as Self-Shopping, Queue Busting and Gift Registry to be resident on the same device as operational applications such as Shelf Replenishment, Inventory Control, Mark Downs, Price Checks and more.

With two form factors available (handheld and pistol-grip), retailers can deploy device configurations to match their applications. Changing from one form to the other is quick and easy.

The Joya Touch device comes with several innovative features such as the industry’s first wireless charging technology eliminating maintenance and cleaning of contacts on the device and cradles, fast charging mode and Datalogic SoftSpot™ technology for an easy-to-use soft trigger.

Packed with technology, this device supports Beacons for hyper-localized content, promotions and location sensing. This unique handheld device can connect a wide range of wireless peripheral devices such as printers and any other devices using the serial profile.

Joya Touch can be personalized by the user in several ways: by changing the color of the upper case and battery cover or even changing the front logo. Additionally, it is possible to order personalized screen protectors with corporate colors and themes or sell as sponsored advertising by consumer goods manufacturers.

Models & Accessories

    Joya Touch Basic Handheld, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red
    911350023
    Joya Touch Basic Pistol-Grip, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red/Red
    911350024
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red
    911350015
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Orange/Orange
    911350021
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Blue/Yellow
    911350020
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Green/Green
    911350022
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey
    911350014
    Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue
    911350010
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Green/Green
    911350019
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey/Blue
    911350012
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Orange/Orange
    911350018
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red/Red
    911350013
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Red/Grey/Grey
    911350017
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Yellow/Yellow/Yellow
    911350016
    Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue/Blue
    911350011
    Joya Touch Retail Battery (1 pc)
    91ACC0055
    Cable from Micro USB (device or dock) to USB. Device works as client. 2m straight cable.
    94A051968
    Joya Touch Belt Holster
    91ACC0080
    Joya Touch Handheld Rubber Boot (for WEC7 models and A6 models)
    91ACC0079
    Joya Touch Pistol Grip Rubber Boot (for WEC7 models and A6 models)
    91ACC0085
    Joya Touch Retail Trolley Holder (60 pcs)
    91ACC0047
    Joya Touch 3-Slot Cradle for Wall Mounting. Requires power supply, line cord and wall bracket.
    91ACC0043
    Joya Touch Retail 3-Slot Cradle for General Purpose; It contains 1 unlocking key and 1 pair of desktop feet. Requires Power Supply and Line Cord
    91ACC0069
    Joya Touch Single slot cradle, charge only (light gray); PS with regional plugs included
    91ACC0073
    Joya Touch Single slot cradle, locking (dark gray); It requires a PS (91ACC0048) and line cord
    91ACC0083
    Joya Touch Single slot cradle, locking (light gray); It requires a PS (91ACC0048) and line cord
    91ACC0072
    JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 3 YEARS
    ZSC2JOY3C31
    JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 5 YEARS
    ZSC2JOY3C51
    JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, RENEWAL
    ZSC2JOY3CR1
    JOYA T M-CRADLE EOC, 5 DAYS, 3 YEARS
    ZSN5JOY3C31
    JOYA T M-CRADLE EOC, 5 DAYS, 5 YEARS
    ZSN5JOY3C51
    JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 3 YEARS
    ZSC5JOY3C31
    JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 5 YEARS
    ZSC5JOY3C51
    JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, RENEWAL
    ZSC5JOY3CR1
    JOYA T M-CRADLE EOC, 5 DAYS, RENEWAL
    ZSN5JOY3CR1
    JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 3 YEARS
    ZSC1JOY3C31
    JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 5 YEARS
    ZSC1JOY3C51
    JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, RENEWAL
    ZSC1JOY3CR1
    JOYA T M-CRADLE MAXIMUM REPAIR CHARGE
    ZR0JOY3CMAX
    JOYA TOUCH EOC, 2 DAYS, COMPREHENSIVE, 3 YEARS
    ZSC2JOYT31
    JOYA TOUCH EOC, 2 DAYS, COMPREHENSIVE, 5 YEARS
    ZSC2JOYT51
    JOYA TOUCH EOC, 2 DAYS, COMPREHENSIVE, RENEWAL
    ZSC2JOYTR1
    JOYA TOUCH EOC, 5 DAYS, 3 YEARS
    ZSN5JOYT31
    JOYA TOUCH EOC, 5 DAYS, 5 YEARS
    ZSN5JOYT51
    JOYA TOUCH EOC, 5 DAYS, COMPREHENSIVE, 3 YEARS
    ZSC5JOYT31
    JOYA TOUCH EOC, 5 DAYS, COMPREHENSIVE, 5 YEARS
    ZSC5JOYT51
    JOYA TOUCH EOC, 5 DAYS, COMPREHENSIVE, RENEWAL
    ZSC5JOYTR1
    JOYA TOUCH EOC, 5 DAYS, RENEWAL
    ZSN5JOYTR1
    JOYA TOUCH EOC, OVERNIGHT, COMPREHENSIVE, 3 YEARS
    ZSC1JOYT31
    JOYA TOUCH EOC, OVERNIGHT, COMPREHENSIVE, 5 YEARS
    ZSC1JOYT51
    JOYA TOUCH EOC, OVERNIGHT, COMPREHENSIVE, RENEWAL
    ZSC1JOYTR1
    JOYA TOUCH INTERMEDIATE REPAIR CHARGE
    ZR0JOYTINT
    JOYA TOUCH MAXIMUM REPAIR CHARGE
    ZR0JOYTMAX
    JOYA TOUCH MINIMUM REPAIR CHARGE
    ZR0JOYTMIN
    3-Slot Cradle Desktop Feet (1 pair to retrofit wall mount cradle)
    91ACC0068
    Conversion Kit to convert Joya Touch Basic Handheld to a Pistol Grip - Blue
    91ACC0053
    Conversion Kit to convert Joya Touch Basic Pistol Grip to a Handheld - Blue
    91ACC0054
    Conversion Kit to convert Joya Touch Handheld to a Pistol Grip - Blue
    91ACC0051
    Conversion Kit to convert Joya Touch Pistol Grip to a Handheld - Blue
    91ACC0052
    Joya Touch A6 Retail Cradle Unlock Key (5 pcs)
    91ACC0045
    Joya Touch A6 Retail HH Back Cover Grey (5 pcs)
    91ACC0058
    Joya Touch A6 Retail HH Back Cover Red (5 pcs)
    91ACC0057
    Joya Touch HH Back Cover Blue (5pcs)
    91ACC0059
    Joya Touch HH Back Cover Green (5pcs)
    91ACC0061
    Joya Touch HH Back Cover Orange (5pcs)
    91ACC0060
    JOYA TOUCH LABEL CUSTOMIZATION
    ZSA6SHLBL
    Joya Touch PG Back Cover Blue (5 pcs)
    91ACC0065
    Joya Touch PG Back Cover Green (5pcs)
    91ACC0067
    Joya Touch PG Back Cover Grey (5pcs)
    91ACC0064
    Joya Touch PG Back Cover Orange (5pcs)
    91ACC0066
    Joya Touch PG Back Cover Red (5pcs)
    91ACC0063
    Joya Touch PG Back Cover Yellow (5pcs)
    91ACC0062
    Joya Touch Retail HH Back Cover Yellow (5 pcs)
    91ACC0056
    Joya Touch Retail Screen Protectors, Anti-Fingerprint, Transparent Border (5 pcs)
    91ACC0046
    Lanyard, Joya Touch/Joya X2 (5 pcs)
    91ACC0036
    Joya Touch A6 Retail 3-Slot Cradle Wall Bracket; Supports both Mounting Orientations
    91ACC0050
    JOYA TOUCH TROLLEY HOLDER GREEN (60 pcs)
    91ACC0078
    Joya Touch Retail 3-Slot Cradle and Single Slot Dock Power Supply; Requires Line Cord (for 3-SC powers up to 2 cradles in Standard charge mode and 1 cradle in Fast charge mode)
    91ACC0048
    Joya Touch Retail 3-Slot Cradle Power Jumper to connect a second 3-slot cradle to a single power supply (5 pcs)
    91ACC0049
    Power cord, 3-PIN IEC C13, JAPAN
    95ACC1212
    POWER LINE CORD, 3-PIN IEC C13, ARGENTINA
    95ACC1284
    POWER LINE CORD, 3-PIN IEC C13, AUSTRALIA
    95ACC1215
    POWER LINE CORD, 3-PIN IEC C13, EU
    95A051041
    POWER LINE CORD, 3-PIN IEC C13, EU (5 PCS)
    94ACC1150
    POWER LINE CORD, 3-PIN IEC C13, UK
    95ACC1213
    POWER LINE CORD, 3-PIN IEC C13, USA
    95ACC1113
    Power supply, MicroUSB (charge direct to device)
    94ACC1380
    Queue-Busting Application (fee per store, unlimited devices), Not available in SEA Region
    918101230
    SHOPEVOLUTION 7.0 Application : License per store, max 132 Users
    918101232
    SHOPEVOLUTION 7.0 Application : License per store, max 33 Users
    918101235
    SHOPEVOLUTION 7.0 Application : License per store, max 66 Users
    918101238
    SHOPEVOLUTION 7.0 Application : License per store, Unlimited Users
    918101241
    SHOPEVOLUTION 7.0 SDK (one time cost)
    918101244
    SHOPEVOLUTION 7.0 SDK U&R AGREEMENT
    ZSM6SH7-0SUR
    SHOPEVOLUTION 7@CLOUD SERVICE-L: Yearly fee unlimited number of devices and smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-L
    SHOPEVOLUTION 7@CLOUD SERVICE-M: Yearly fee, up to 1,000 devices AND/OR up to 15 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-M
    SHOPEVOLUTION 7@CLOUD SERVICE-S: Yearly fee, up to 150 devices AND/OR up to 2 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-S
    Shopevolution Dashboard, Shopevolution utility to monitor all Self-shopping systems (Unlimited Stores License)
    918101229
    Shopevolution Dashboard, Shopevolution utility to monitor Self-shopping system (1-Store License)
    918101228
    Shopevolution Other Devices Support: Shopevolution utility for non-Joya devices (fee per store - unlimited users)
    918101226
    Shopevolution Service packs & New releases Agreement (annual fee per store)
    ZSM6SHSUR
    Shopevolution Smartphones Support: Shopevolution utility for smartphones (fee per store - unlimited users)
    918101222
    Third-Level Help-Desk Technical Support - Annual fee per store
    ZSM6SHHD3

Videos and Images

Downloads for Joya Touch

Shopevolution SDK
15/03/2017 - Shopevolution SDK ~ English
DS-SHOPEVOLUTIONSDK-EN Rev B (.pdf, 194125 byte)
15/03/2017 - Shopevolution SDK ~ English A4
DS-SHOPEVOLUTIONSDK-ENA4 Rev B (.pdf, 196052 byte)
15/03/2017 - Shopevolution SDK ~ Spanish
DS-SHOPEVOLUTIONSDK-ES Rev B (.pdf, 187158 byte)
15/03/2017 - Shopevolution SDK ~ Russian
DS-SHOPEVOLUTIONSDK-RU Rev B (.pdf, 225959 byte)
15/03/2017 - Shopevolution SDK ~ Brazilian Portuguese
DS-SHOPEVOLUTIONSDK-PT Rev B (.pdf, 198480 byte)
15/03/2017 - Shopevolution SDK ~ Chinese
DS-SHOPEVOLUTIONSDK-ZH Rev B (.pdf, 297400 byte)
15/03/2017 - Shopevolution SDK ~ French
DS-SHOPEVOLUTIONSDK-FR Rev B (.pdf, 197732 byte)
15/03/2017 - Shopevolution SDK ~ Italian
DS-SHOPEVOLUTIONSDK-IT Rev B (.pdf, 196866 byte)
30/05/2017 - Shopevolution SDK ~ German
DS-SHOPEVOLUTIONSDK-DE Rev a (.pdf, 197675 byte)
Joya Touch
20/12/2016 - Joya Touch ~ German
DS-JOYATOUCH-DE Rev C (.pdf, 298156 byte)
20/12/2016 - Joya Touch ~ Polish
DS-JOYATOUCH-PL Rev C (.pdf, 300009 byte)
20/12/2016 - Joya Touch ~ Russian
DS-JOYATOUCH-RU Rev C (.pdf, 311439 byte)
20/12/2016 - Joya Touch ~ English LTR
DS-JOYATOUCH-EN Rev E (.pdf, 288058 byte)
20/12/2016 - Joya Touch ~ Italian
DS-JOYATOUCH-IT Rev D (.pdf, 296712 byte)
03/01/2017 - Joya Touch ~ Chinese
DS-JOYATOUCH-ZH Rev D (.pdf, 431451 byte)
03/01/2017 - Joya Touch ~ French
DS-JOYATOUCH-FR Rev D (.pdf, 296895 byte)
20/12/2016 - Joya Touch ~ English A4
DS-JOYATOUCH-ENA4 Rev E (.pdf, 295190 byte)
16/01/2017 - Joya Touch ~ Brazilian Portuguese
DS-JOYATOUCH-PT Rev A (.pdf, 295645 byte)
27/01/2017 - Joya Touch ~ Spanish
DS-JOYATOUCH-ES Rev E (.pdf, 293267 byte)
The evolving role of mobile computing in food and convenience retailing
31/08/2017 - WP_Retail_The evolving role of mobile computing in food and convenience retailing
(.pdf, 883769 byte)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 216680 byte)
18/07/2017 - Service Guide ~ Korean
(.pdf, 316141 byte)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 353689 byte)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1199387 byte)
Healthcare Industry Guide
25/05/2017 - IG-Healthcare-ENA4
(.pdf, 1632622 byte)
18/07/2017 - IG-Healthcare-ZH
(.pdf, 1965732 byte)
18/07/2017 - IG-Healthcare-KR
(.pdf, 1957142 byte)
Retail Industry Guide
25/05/2017 - IG-Retail-ENA4
(.pdf, 2470437 byte)
18/07/2017 - IG-Retail-ZH
(.pdf, 2675226 byte)
18/07/2017 - IG-Retail-KR
(.pdf, 2653153 byte)
03/08/2017 - IG-Retail-IT
(.pdf, 2510818 byte)
Retail Store Automation: Bringing Vision to Every Level of Retail

Discover how Datalogic's data collection equipment can enhance the shopping and checkout experience for your customers.

12/03/2014 - Retail Store Automation - Turkish
BR-RETAIL-TR Rev A (.pdf, 23792769 byte)
26/08/2014 - Retail Store Automation - French
BR-RETAIL-FR Rev A (.pdf, 13856775 byte)
05/12/2016 - Retail Store Automation ~ English A4
BR-RETAIL-ENA4 Rev D (.pdf, 7628443 byte)
06/12/2016 - Retail Store Automation ~ Italian
BR-RETAIL-IT Rev C (.pdf, 7566035 byte)
04/01/2017 - Retail Store Automation ~ Polish
BR-RETAIL-PL Rev C (.pdf, 7642627 byte)
27/04/2017 - Retail Store Automation ~ Spanish
BR-RETAIL-ES Rev B (.pdf, 12209862 byte)
12/05/2017 - Retail Store Automation ~ Russian
BR-RETAIL-RU Rev B (.pdf, 12153921 byte)
Solution Guides for High Volume Retail
02/05/2016 - Solution Guides for High Volume Retail ~ English
SG-RETAILHP-EN Rev D (.pdf, 669792 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Spanish
SG-RETAILHP-ES Rev C (.pdf, 667597 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ French
SG-RETAILHP-FR Rev C (.pdf, 673308 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Italian
SG-RETAILHP-IT Rev C (.pdf, 665999 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Russian
SG-RETAILHP-RU Rev C (.pdf, 720082 byte)
02/05/2016 - Solution Guides for High Volume Retail ~ Chinese
SG-RETAILHP-ZH Rev D (.pdf, 784415 byte)
10/06/2016 - Solution Guides for High Volume Retail ~ Polish
SG-RETAILHP-PL Rev C (.pdf, 668210 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Czech
SG-RETAILHP-CZ Rev B (.pdf, 671301 byte)
13/06/2016 - Solution Guides for High Volume Retail ~ Slovakian
SG-RETAILHP-SK Rev B (.pdf, 671929 byte)
16/06/2016 - Solution Guides for High Volume Retail ~ Turkish
SG-RETAILHP-TR Rev C (.pdf, 668138 byte)
17/01/2017 - Solution Guides for High Volume Retail ~ Brazilian Portuguese
SG-RETAILHP-PT(1) Rev D (.pdf, 666237 byte)
Shopevolution 7
07/10/2016 - Shopevolution 7 Brochure ~ English A4
BR-SHOPEVOLUTION-7-ENA4 Rev A (.pdf, 1002431 byte)
07/11/2016 - Shopevolution 7 Brochure ~ Spanish
BR-SHOPEVOLUTION-7-ES Rev A (.pdf, 997574 byte)
10/11/2016 - Shopevolution 7 Brochure ~ Italian
BR-SHOPEVOLUTION-7-IT Rev A (.pdf, 996871 byte)
CE DOC JOYA TOUCH
12/06/2017 - cem079_2_joya_touch
(.pdf, 114469 byte)
CE DOC JOYA TOUCH 3-SLOT CRADLE
12/06/2017 - cem082_2_joya_touch_3slot_cradle
(.pdf, 106502 byte)

Customer Service

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes : warranty extension,  fast turnaround time for  repairs, 24/7 /365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization