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Joya X2, Mobile Computers

Joya X2

Joya X2

Joya X2 with 2D imaging is the new device for self-shopping. Designed around the ergonomic form factor of Joya Family

Features

Lightweight, rugged, easy to use

Covers, bumper pads and keyboards are fully customizable with the retailer’s brand image

Wi-Fi, Bluetooth® and USB connectivity

2D omnidirectional imaging technology

6 Fully programmable keys available in standard colors: Blue, Green, Red, Orange

Two models: Basic and Plus

Overview

The Joya X2 with 2D imaging technology is the new Datalogic’s device for self-shopping solutions.

Designed around the ergonomic and well-known form factor of Datalogic’s Joya family, the X2 device takes advantage of its omnidirectional 2D scanner in order to make the shopping experience easier and richer.

Joya X2 with 2D imaging technology can read both 1D and 2D codes from standard labels, smartphone displays and electronic shelf labels (ESL). Bar code reading is further enhanced by Datalogic’s patented “Green Spot” technology for visual good-read feedback, perfect for noisy environments.

Using Joya 2D imaging technology, customers can redeem coupons, either printed on paper or displayed on their smartphones or other mobile devices. Customers can bag items as they shop then pay at self-payment kiosks without having to wait in the checkout line or remove their bagged items from the cart.

Joya X2 devices also double as stand-alone mobile computers that support a wide variety of applications outside of self-shopping, such as inventory management functions, queue-busting, or other uses requiring basic interactivity with a host system.

Models & Accessories

    Joya X2 Basic: 2D, 802.11n, 256MB RAM/512MB Flash, CE Core 6.0, Avalanche, R2U for SDK
    911300112
    Joya X2 Basic: 2D, 802.11n, 256MB RAM/512MB Flash, CE Core 6.0, Std for SE
    911300111
    Joya X2 Plus: Touch, 2D, 802.11n+BT, 256MB RAM/1GB Flash+4GB, CE Core 6.0, Std for SE
    911300117
    Joya X2 Plus: Touch, 2D, 802.11n+BT, 256MB RAM/1GB Flash+4GB, CE Pro 6.0, Avalanche, R2U for SDK.
    911300119
    Joya X2 Plus:Touch, 2D, 802.11n+BT, 256MB RAM/1GB Flash+4GB, CE Core 6.0, Std for SE, NO FRONT COVER
    911300163
    Joya X2 Plus:Touch, 2D,802.11n+BT, 256MB RAM/1GB Flash+4GB,CE Pro 6.0,Ava,R2U for SDK,NO FRONT COVER
    911300164
    Rechargeable batteries for JoyaX1, JoyaX2 and JoyaX2 General Purpose (10 pcs)
    91ACC0033
    Joya Cradle Dispenser, with 3 slots. Enhanced to support intensive and very demanding usage.
    911300129
    Single Slot Dock for Joya X2 and Joya X2 General Purpose. Providing charge to 1 Joya device. Power supply included in the box.
    91ACC0034
    Joya Cradle EofC 5 Days, 1 Year Renewal
    ZSN5JCRCA
    Joya EofC 2 Days Comprehensive, 1 Year Renewal
    ZSC2JOYCA
    Joya EofC 2 Days Comprehensive, 3 Years
    ZSC2JOY3A
    Joya EofC 2 Days Comprehensive, 3 years - Battery
    ZSC2JOY3AB
    Joya EofC 2 Days Comprehensive, 5 Years
    ZSC2JOY5A
    Joya EofC 2 Days Comprehensive, 5 years - Battery
    ZSC2JOY5AB
    Joya EofC 5 Days, 1 Year Renewal
    ZSN5JOYCA
    Customization Kit for Joya. Includes samples of custom upper covers.
    91ACC0042
    Joya Upper Cover Customization: customized keypad cover for Joya (100 pcs)
    ZSA6SHCOV
    Lanyard, Joya Touch/Joya X2 (5 pcs)
    91ACC0036
    Magnets to unlock the Joya devices from their cradle (5 pcs)
    91ACC0650
    Orange front covers for Joya (100 pieces).
    91ACC0039
    Joya holder for checkout (12 pockets)
    91ACC1057
    Joya holder for trolleys (60 pieces)
    91ACC1056
    Cradle connection cables to Power supply (8pcs).
    91ACC0730
    Power supply for Joya Cradle Dispenser (12 V, 300 W). It can power up to 8 cradles
    91ACC1000
    Power Supply for Joya Demo Kit. It can power up to 3 Joya devices
    91ACC0032
    Queue-Busting Application (fee per store, unlimited devices), Not available in SEA Region
    918101230
    Shopevolution 6.0 Application : License per store, max 132 Users
    918101214
    Shopevolution 6.0 Application : License per store, max 33 Users
    918101212
    Shopevolution 6.0 Application : License per store, max 66 Users
    918101213
    Shopevolution 6.0 Application : License per store, Unlimited Users
    918101215
    SHOPEVOLUTION 6.0 SDK (one time cost)
    918101231
    SHOPEVOLUTION 6.0 SDK U&R AGREEMENT
    ZSM6SH6-0SUR
    SHOPEVOLUTION 7.0 Application : License per store, max 132 Users
    918101232
    SHOPEVOLUTION 7.0 Application : License per store, max 33 Users
    918101235
    SHOPEVOLUTION 7.0 Application : License per store, max 66 Users
    918101238
    SHOPEVOLUTION 7.0 Application : License per store, Unlimited Users
    918101241
    SHOPEVOLUTION 7.0 SDK (one time cost)
    918101244
    SHOPEVOLUTION 7.0 SDK U&R AGREEMENT
    ZSM6SH7-0SUR
    SHOPEVOLUTION 7@CLOUD SERVICE-L: Yearly fee unlimited number of devices and smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-L
    SHOPEVOLUTION 7@CLOUD SERVICE-M: Yearly fee, up to 1,000 devices AND/OR up to 15 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-M
    SHOPEVOLUTION 7@CLOUD SERVICE-S: Yearly fee, up to 150 devices AND/OR up to 2 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
    ZSM6SH7-0SCS-S
    Shopevolution Dashboard, Shopevolution utility to monitor all Self-shopping systems (Unlimited Stores License)
    918101229
    Shopevolution Dashboard, Shopevolution utility to monitor Self-shopping system (1-Store License)
    918101228
    Shopevolution Live Update, 10 Stores - Automatic Update Utility for maximum 10 Stores
    918101204
    Shopevolution Live Update, Unlimited Stores: Automatic Update Utility for Unlimited Stores
    918101205
    Shopevolution Other Devices Support: Shopevolution utility for non-Joya devices (fee per store - unlimited users)
    918101226
    Shopevolution Service packs & New releases Agreement (annual fee per store)
    ZSM6SHSUR
    Shopevolution Smartphones Support: Shopevolution utility for smartphones (fee per store - unlimited users)
    918101222
    Third-Level Help-Desk Technical Support - Annual fee per store
    ZSM6SHHD3

Videos and Images

Downloads for Joya X2

Joya X2 User's Manuals
18/05/2015 - Joya X2 Single Slot Dock
Rev A (.pdf, 0,68 Mb)
24/02/2016 - Joya X2 Single Slot Dock Quick Start Guide - Only for Americas
Rev A (.pdf, 0,57 Mb)
Shopevolution SDK Data Sheets
15/03/2017 - Shopevolution SDK ~ English
DS-SHOPEVOLUTIONSDK-EN Rev B (.pdf, 0,19 Mb)
15/03/2017 - Shopevolution SDK ~ English A4
DS-SHOPEVOLUTIONSDK-ENA4 Rev B (.pdf, 0,19 Mb)
15/03/2017 - Shopevolution SDK ~ Spanish
DS-SHOPEVOLUTIONSDK-ES Rev B (.pdf, 0,18 Mb)
15/03/2017 - Shopevolution SDK ~ Russian
DS-SHOPEVOLUTIONSDK-RU Rev B (.pdf, 0,22 Mb)
15/03/2017 - Shopevolution SDK ~ Brazilian Portuguese
DS-SHOPEVOLUTIONSDK-PT Rev B (.pdf, 0,19 Mb)
15/03/2017 - Shopevolution SDK ~ Chinese
DS-SHOPEVOLUTIONSDK-ZH Rev B (.pdf, 0,28 Mb)
15/03/2017 - Shopevolution SDK ~ French
DS-SHOPEVOLUTIONSDK-FR Rev B (.pdf, 0,19 Mb)
15/03/2017 - Shopevolution SDK ~ Italian
DS-SHOPEVOLUTIONSDK-IT Rev B (.pdf, 0,19 Mb)
30/05/2017 - Shopevolution SDK ~ German
DS-SHOPEVOLUTIONSDK-DE Rev a (.pdf, 0,19 Mb)
Joya X2 Data Sheets
28/10/2014 - Joya X2 ~ English LTR
DS-JOYAX2-EN Rev A (.pdf, 0,23 Mb)
28/10/2014 - Joya X2 ~ English A4
DS-JOYAX2-ENA4 Rev A (.pdf, 0,23 Mb)
28/10/2014 - Joya X2 ~ Chinese
DS-JOYAX2-ZH Rev A (.pdf, 0,36 Mb)
28/10/2014 - Joya X2 ~ Spanish
DS-JOYAX2-ES Rev A (.pdf, 0,23 Mb)
28/10/2014 - Joya X2 ~ French
DS-JOYAX2-FR Rev A (.pdf, 0,23 Mb)
28/10/2014 - Joya X2 ~ Russian
DS-JOYAX2-RU Rev A (.pdf, 0,25 Mb)
07/11/2014 - Joya X2 ~ German
DS-JOYAX2-DE Rev A (.pdf, 0,25 Mb)
10/11/2014 - Joya X2 ~ Italian
DS-JOYAX2-IT Rev A (.pdf, 0,25 Mb)
17/11/2014 - Joya X2 ~ Brazilian Portuguese
DS-JOYAX2-PT Rev A (.pdf, 0,25 Mb)
The Art of the Code eBook
01/01/2012 - The Art of the Code eBook - English
EB-THEARTOFTHECODE-EN Rev B (.zip, 3,12 Mb)
Total Cost of Ownership
28/09/2012 - WP-TOTALCOSTOFOWNERSHIP-ES
Total Cost of Ownership Rev A (.pdf, 0,49 Mb)
26/11/2012 - WP-TOTALCOSTOFOWNERSHIP-PT
WP-TOTALCOSTOFOWNERSHIP-PT Rev A (.pdf, 0,45 Mb)
08/10/2015 - WP_TOTAL COST OF OWNERSHIP_EN-A4
WP_Total Cost of Ownership_EN_A4 Rev B (.pdf, 0,39 Mb)
08/10/2015 - WP_TOTAL COST OF OWNERSHIP_EN_US
WP_Total Cost of Ownership_EN_US Rev B (.pdf, 0,91 Mb)
JoyaX2 1.83.024.02

JoyaX2 Windows CE6.0 Version 1.83.024.02 Firmware

15/04/2015 - JoyaX2-1_83_024_02-Core
(.zip, 24,05 Mb)
15/04/2015 - JoyaX2-1_83_024_02-CoreAva
(.zip, 24,85 Mb)
15/04/2015 - JoyaX2-1_83_024_02-ProAva
(.zip, 30,01 Mb)
22/04/2015 - ReleaseNotes JoyaX2 1.83.02
(.pdf, 0,12 Mb)
JoyaX2 1.83.051.01

JoyaX2 Windows CE6.0 Version 1.83.051.01 Firmware

15/04/2015 - JoyaX2-1_83_051_01-Core
(.zip, 24,05 Mb)
15/04/2015 - JoyaX2-1_83_051_01-CoreAva
(.zip, 24,84 Mb)
15/04/2015 - JoyaX2-1_83_051_01-ProAva
(.zip, 30 Mb)
15/04/2015 - ReleaseNotes JoyaX2 1.83.01
(.pdf, 0,12 Mb)
JoyaX2 1.81.024.01

Joya X2 Windows CE 6.0 Version 1.81.024 Firmware

19/11/2014 - JoyaX2-1_81_024_01-Core
(.zip, 23,98 Mb)
19/11/2014 - ReleaseNotes JoyaX2 1.81.024.01
(.pdf, 0,12 Mb)
27/11/2014 - JoyaX2-1_81_024_01-CoreAva
(.zip, 24,77 Mb)
27/11/2014 - JoyaX2-1_81_024_01-ProAva
(.zip, 29,93 Mb)
Joya™ A-X1-X2 SDK Suite Help
10/04/2015 - JOYA A-X1-X2 SDK Suite Help
(.zip, 2,05 Mb)
Joya™ A-X1-X2 SDK Core Rel4.00

Joya™ A-X1-X2 SDK Core Rel4.00

13/11/2014 - JoyaA-X1-X2_SDK_CORE.ARM
(.cab, 2,45 Mb)
13/11/2014 - ReleaseNotes Joya A-X1-X2 SDK Core Rel4.00
(.pdf, 0,13 Mb)
Joya™ A-X1-X2 SDK Suite Rel4.00
13/11/2014 - JoyaAX1X2_SDK_Suite_4_00
(.zip, 22,82 Mb)
13/11/2014 - ReleaseNotes Joya A-X1-X2 SDK Suite Rel4.00
(.pdf, 0,13 Mb)
CE DOC JOYA X2
12/06/2017 - ce073b_3__joyax2_plus
(.pdf, 0,12 Mb)
New Products Brochure 2018 ~ Lo Res
05/12/2017 - New Products Brochure 2018 ~ English A4
Brochure-New_Products-ENA4.pdf Rev A (.pdf, 1,87 Mb)
11/05/2018 - New Products Brochure 2018 ~ Russian
BR-NEW_PRODUCTS_2018-RU Rev A (.pdf, 2,01 Mb)
Shopevolution 7
07/10/2016 - Shopevolution 7 Brochure ~ English A4
BR-SHOPEVOLUTION-7-ENA4 Rev A (.pdf, 0,96 Mb)
07/11/2016 - Shopevolution 7 Brochure ~ Spanish
BR-SHOPEVOLUTION-7-ES Rev A (.pdf, 0,95 Mb)
10/11/2016 - Shopevolution 7 Brochure ~ Italian
BR-SHOPEVOLUTION-7-IT Rev A (.pdf, 0,95 Mb)
06/04/2018 - Shopevolution 7 Brochure ~ Polish
BR-SHOPEVOLUTION-7-PL Rev B (.pdf, 0,96 Mb)
Retail Industry Guide ~ Low Res
25/05/2017 - Retail Industry Guide ~ English A4
IG-Retail-ENA4 Rev A (.pdf, 2,37 Mb)
18/07/2017 - Retail Industry Guide ~ Chinese
IG-Retail-ZH Rev A (.pdf, 2,55 Mb)
18/07/2017 - Retail Industry Guide ~ Korean
IG-Retail-KR Rev A (.pdf, 2,53 Mb)
03/08/2017 - Retail Industry Guide ~ Italian
IG-Retail-IT Rev A (.pdf, 2,39 Mb)
01/11/2017 - Retail Industry Guide ~ Brazilian Portuguese
IG-RETAIL-PT Rev A (.pdf, 2,74 Mb)
26/09/2017 - Retail Industry Guide ~ Russian
IG-RETAIL-RU Rev A (.pdf, 2,36 Mb)
01/11/2017 - Retail Industry Guide ~ Polish
IG-RETAIL-PL Rev A (.pdf, 1,99 Mb)
03/11/2017 - Retail Industry Guide ~ French
IG-RETAIL-FR-HR Rev A (.pdf, 2,35 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)

Customer Service

Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes: warranty extension, fast turnaround time for repairs, 24/7/365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization

 Download Datalogic Professional Services Offering