Queue Busting, Mobile Computers

Queue Busting

Queue Busting

Queue busting cut queues at the retail front end with no modification to the POS system


Added productivity and faster checkout, Increased customer loyalty

No changes to the retailer's POS system

The Queue Busting App can be implemented in any store quickly and easily



Customers become frustrated waiting in checkout lines, especially when they only have a small amount of items to purchase. With Queue busting, store associates scan their items while customers are waiting in queue, providing enhanced customer service and interaction during peak periods of business. Customers welcome the faster checkout process because their overall satisfaction is increased.

A Joya™ device, connected to a portable printer, scans the bar codes on the items in a customer's basket/cart while they wait in line. When completed, a portable printer generates a ticket that includes a 2D bar code containing all the information from the scanned items and a 1D bar code for each of the 'unknown bar code' items.

At the checkout, the cashier scans the 2D bar code and then manages the unknown items leveraging any 1D bar codes. The transaction can then be completed with the POS system printing the final receipt for the customer.

LIMITED DISTRIBUTION: the Queue Busting App is available only in the Americas, EMEA, Greater China and Australia. The Queue Busting App is not currently available in the Southeast Asia regions. Contact your local Datalogic representative for more information. 

Videos and Images

Downloads for Queue Busting

Queue Busting App DATA SHEETS
15/03/2017 - Queue Busting App ~ German
DS-QUEUEBUSTING-DE Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ English LTR
DS-QUEUEBUSTING-EN Rev C (.pdf, 0,24 Mb)
15/03/2017 - Queue Busting App ~ English A4
DS-QUEUEBUSTING-ENA4 Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ Spanish
DS-QUEUEBUSTING-ES Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ French
DS-QUEUEBUSTING-FR Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ Italian
DS-QUEUEBUSTING-IT Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ Japanese
DS-QUEUEBUSTING-IT Rev C (.pdf, 0,33 Mb)
15/03/2017 - Queue Busting App ~ Brazilian Portuguese
DS-QUEUEBUSTING-PT Rev C (.pdf, 0,25 Mb)
15/03/2017 - Queue Busting App ~ Russian
DS-QUEUEBUSTING-RU Rev C (.pdf, 0,27 Mb)
15/03/2017 - Queue Busting App ~ Chinese
DS-QUEUEBUSTING-ZH Rev C (.pdf, 0,36 Mb)
Mobile Computer Product Guide ~ Lo Res
18/06/2018 - Mobile Computer Product Guide ~ English A4
PG-MC-ENA4 Rev C (.pdf, 0,92 Mb)
17/08/2018 - Mobile Computer Product Guide ~ Chinese
PG-MC-CN Rev A (.pdf, 0,95 Mb)
24/08/2018 - Mobile Computer Product Guide ~ Russian
PG-MC-RU Rev A (.pdf, 0,85 Mb)
28/09/2018 - Mobile Computer Product Guide ~ Traditional Chinese
PG-MC-TC Rev A (.pdf, 0,97 Mb)
New Products Brochure 2018 ~ Lo Res
29/11/2018 - New Products Brochure 2018 ~ English
(.pdf, 1,59 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)