Gryphon I GBT4100
无线BT线性条码阅读器具有标准BT连接和1D顶级读取性能
特征
最快的扫描速度 – 325线/秒
无线范围达30米/98英尺的蓝牙无线技术
全新的双位置基座 – 可充电时扫描
概述
Gryphon GBT4100 读取器拥有 Bluetooth® 无线技术，去除了限制操作者移动的电缆，充分考虑了工作场所中的安全性问题。阅读器还可以通过其基站以及任何商业或嵌入式 Bluetooth® v2.0 兼容设备将数据传输至主机。Datalogic得利捷 独特的 2 位底座为标准用户提供多种功能。位于“up”位时，这种条码阅读器可用作免提式或显示式阅读器。使用边扫边充功能，再也不用考虑电池耗尽的问题，确保持续的正常运行时间，从而提高工作效率。
Gryphon GBT4100 读取器的批处理模式允许在内存中存储 1200 个以上的条码。结合充电一次可扫描 33,000 次的锂电池，这两项功能使它在射程外具有无限的移动性和可靠的数据采集性能。标准多接口功能包括 USB、RS-232、键盘和适用于 GBT4130 型号的光笔仿真。IBM 接口型号包括 IBM 46XX、USB 和适用于 GBT4110 型号的 RS-232 仿真。
型号和配件 
Gryphon I GBT4100, Kit, Charger Only, No Cable, No Interface, Black
GBT4100-BK-BTK00
Gryphon I GBT4100, Kit, Charger Only, No Cable, No Interface, White
GBT4100-WH-BTK00
Gryphon I GBT4100, Scanner Only, Black
GBT4100-BK
Gryphon I GBT4100, Scanner Only, Health Care
GBT4100-HC
Gryphon I GBT4100, Scanner Only, White
GBT4100-WH
Gryphon I GBT4130, Kit, RS-232, Black (Includes Scanner, Base/Charger BC4030-BK-BT, Power Supply, and Cable 90G000008. Line cord sold separately.)
GBT4130-BK-BTK2
Gryphon I GBT4130, Kit, RS-232, White (Includes Scanner, Base/Charger BC4030-WH-BT, Power Supply and Cable 90G000008. Line cord sold separately.)
GBT4130-WH-BTK2
Gryphon I GBT4130, Kit, USB, Black (Includes Scanner, Base/Charger BC4030-BK-BT, and Cable 90A052065)
GBT4130-BK-BTK1
Gryphon I GBT4130, Kit, USB, White (Includes Scanner, Base/Charger BC4030-WH-BT, and Cable 90A051945)
GBT4130-WH-BTK1
BC4010-BT Base/Charger, RS-232/IBM46xx/USB Multi-Interface, IBM, White
BC4010-WH-BT
BC4010-BT Base/Charger, RS-232/IBM46xx/USB Multi-Interface, IBM, Black
BC4010-BK-BT
BC4030-BT Base/Charger, RS-232/USB/KBW/Wand Emulation Multi-Interface, Black
BC4030-BK-BT
BC4030-BT Base/Charger, RS-232/USB/KBW/Wand Emulation Multi-Interface, Health Care
BC4030-HC-BT
BC4030-BT Base/Charger, RS-232/USB/KBW/Wand Emulation Multi-Interface, White
BC4030-WH-BT
Battery Pack, Removable
RBP-GM40
Charging Only Base Station, Black
CHR-GM40-BK
Charging Only Base Station, White
CHR-GM40-WH
Cable, IBM 46xx, Port 9B, CAB-446, 12 ft., Coiled
90A052042
Cable, IBM 46xx, Port 9B, CAB-446, 2 Meters
90A051978
Cable, IBM AT/XT, KBW, Din Connector, Straight, CAB-322, 7 ft.
90G001020
Cable, IBM PS/2, KBW, Minidin Connector, Coiled, CAB-365, 6 ft.
90A051360
Cable, IBM PS/2, KBW, Minidin Connector, External Power Supply, Coiled, CAB-391, 11 ft.
90A051740
Cable, IBM VDT. 3151, 34XX, KBW, 8-pin Telephone Connector, Straight, CAB-325, 11 ft.
90G001050
Cable, KBW, 4P, Telephone Connector, DEC VDT VT200/220/240/300/320/340/420, CAB-375, 6 ft.
90A051490
Cable, RS-232, 25P, Female, Coiled, CAB-363 (Power available on pin 9 of the connector or through external power supply), 6 ft.
90A051340
Cable, RS-232, 25P, Male, Coiled, CAB-364 (Power Supply available on pin 9 of the connector or through external power supply), 6.5 ft.
90A051350
Cable, RS-232, 25P, Male, Straight, CAB-320 (Power available on pin 25 of the connector or through power supply), 6 ft.
90G001000
Cable, RS-232, 9P, Female, Coiled, CAB-362, External Power, 6 ft.
90A051330
Cable, RS-232, 9P, Female, Coiled, CAB-408 (Power available on pin 9 of the connector or through external power supply), 6 ft.
90A051891
Cable, RS-232, 9P, Female, Straight, CAB-327, Requires External Power, 6 ft.
90G000008
Cable, RS-232, 9P, Female, Straight, CAB-350 (Power Supply available on pin 9 of the connector or through external power supply), 6 ft.
90A051230
Cable, RS-232, 9P, Male, Beetle POS, Straight, CAB-389, Power Off Terminal, 6.5 ft.
90A051710
Cable, RS-232,6' (For Magellan)
90G001092
Cable, USB, PowerPlus, Straight, 6', CAB-413E
90A052045
Cable, USB, Type A, Coiled, 9', CAB-424E
90A052043
Cable, USB, Type A, Enhanced, Straight, Power Off Terminal, 2M (USB Certified)
90A052065
Cable, Wand Emulation, 9P, Male, Coiled, CAB-348, 3.2 ft.
90A051210
Cable, WYSE VDT 60/120/160/185/370, KBW, 4P, Telephone Connector, Straight, CAB-373, 6 ft.
90A051470
Protective Case/Belt Holster, Gryphon
PC-G040
Gryphon I GBT4100 EofC 2 Days Comprehensive, 1 Year Renewal
W-GBT41-R
Gryphon I GBT4100 EofC 2 Days Comprehensive, 3 Years
W-GBT41-3
Gryphon I GBT4100 EofC 2 Days Comprehensive, 5 Years
W-GBT41-5
Gryphon I GBT4100 EofC 5 Days, 1 Year Renewal
E-GBT41-R
Gryphon I GBT4100 EofC 5 Days, 3 Years
E-GBT41-3
Gryphon I GBT4100 EofC 5 Days, 5 Years
E-GBT41-5
Gryphon I GBT4100 EofC Overnight Replacement Comprehensive, 1 Year Renewal
Q-GBT41-R
Gryphon I GBT4100 EofC Overnight Replacement Comprehensive, 3 Years
Q-GBT41-3
Gryphon I GBT4100 EofC Overnight Replacement Comprehensive, 5 Years
Q-GBT41-5
GRYPHON I GBT4XXX BASE EofC 2 DAYS COMPREHENSIVE, 3 YRS
W-BCGBT-3
GRYPHON I GBT4XXX BASE EofC 2 DAYS COMPREHENSIVE, 5 YRS
W-BCGBT-5
GRYPHON I GBT4XXX BASE EofC 2 DAYS COMPREHENSIVE, RENEWAL
W-BCGBT-R
GRYPHON I GBT4XXX BASE EofC 5 DAYS, 3 YRS
E-BCGBT-3
GRYPHON I GBT4XXX BASE EofC 5 DAYS, 5 YRS
E-BCGBT-5
GRYPHON I GBT4XXX BASE EofC 5 DAYS, RENEWAL
E-BCGBT-R
GRYPHON I GBT4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, 3 YRS
Q-BCGBT-3
GRYPHON I GBT4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, 5 YRS
Q-BCGBT-5
GRYPHON I GBT4XXX BASE EofC OVERNIGHT REPLACEMENT COMPREHENSIVE, RENEWAL
Q-BCGBT-R
MINIMUM REPAIR CHARGE,GBT/GM4XXX
34914-80
WHOLE UNIT REPAIR,GRYPHON GBT/GM4XXX
34914-81
Cart Clip (For use with Gryphon Cordless Health Care Units. Already Included with Each Base Station.)
CC-G040-HC
Mount Kit, Vertical, BC40X0-BK
891000187
Power Adapter, 12V DC, AC/DC Regulated, RoHS (For Use with 6003-XXXX Power Cords)
8-0935
Power Cord, 100V, Japan
6003-0927
Power Cord, 110V, US, Standard
6003-0941
Power Cord, 220V, Australia
6003-0925
Power Cord, 220V, Italy/Chile
6003-0924
Power Cord, 240V, UK
6003-0923
Power Cord, AC, IEC/EU
6003-0940
Power Cord, IEC C13, Brazil (For use with 8-0935)
6003-0942
视频和图片
下载 Gryphon I GBT4100
REGULATORY ADDENDUM, GRYPHON I GBT4100
10/07/2017 - 850025914
Rev C (.pdf, 1,02 Mb)
Rev C (.pdf, 1,02 Mb)
Product Reference Guide (PRG), Gryphon I GD4100/GBT4100/GM4100 and Gryphon L GD4300 (English)
17/02/2016 - 820050514
820050514 Rev H (.pdf, 4,34 Mb)
820050514 Rev H (.pdf, 4,34 Mb)
Quick Reference Guide (QRG), Gryphon I GBT4100 (English)
07/07/2017 - 820091514
Rev G (.pdf, 1,84 Mb)
Rev G (.pdf, 1,84 Mb)
Quick Reference Guide (QRG), Gryphon I GBT4100 (Spanish)
07/10/2013 - 820051128
820051128 Rev E (.pdf, 1,88 Mb)
820051128 Rev E (.pdf, 1,88 Mb)
Gryphon I GBT4100 Data Sheets
21/05/2015 - Gryphon I GBT4100 ~ German
DS-GRYPHONIGBT4100-DE Rev F (.pdf, 0,35 Mb)
DS-GRYPHONIGBT4100-DE Rev F (.pdf, 0,35 Mb)
21/05/2015 - Gryphon I GBT4100 ~ English LTR
DS-GRYPHONIGBT4100-EN Rev F (.pdf, 0,34 Mb)
DS-GRYPHONIGBT4100-EN Rev F (.pdf, 0,34 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Spanish
DS-GRYPHONIGBT4100-ES Rev F (.pdf, 0,35 Mb)
DS-GRYPHONIGBT4100-ES Rev F (.pdf, 0,35 Mb)
21/05/2015 - Gryphon I GBT4100 ~ French
DS-GRYPHONIGBT4100-FR Rev F (.pdf, 0,35 Mb)
DS-GRYPHONIGBT4100-FR Rev F (.pdf, 0,35 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Italian
DS-GRYPHONIGBT4100-IT Rev F (.pdf, 0,35 Mb)
DS-GRYPHONIGBT4100-IT Rev F (.pdf, 0,35 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Japanese
DS-GRYPHONIGBT4100-JA Rev F (.pdf, 0,42 Mb)
DS-GRYPHONIGBT4100-JA Rev F (.pdf, 0,42 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Brazilian Portuguese
DS-GRYPHONIGBT4100-PT Rev F (.pdf, 0,35 Mb)
DS-GRYPHONIGBT4100-PT Rev F (.pdf, 0,35 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Russian
DS-GRYPHONIGBT4100-RU Rev F (.pdf, 0,37 Mb)
DS-GRYPHONIGBT4100-RU Rev F (.pdf, 0,37 Mb)
21/05/2015 - Gryphon I GBT4100 ~ Chinese
DS-GRYPHONIGBT4100-ZH Rev F (.pdf, 0,46 Mb)
DS-GRYPHONIGBT4100-ZH Rev F (.pdf, 0,46 Mb)
10/04/2017 - Gryphon I GBT4100 ~ English A4
DS-GRYPHONIGBT4100-ENA4 Rev G (.pdf, 0,36 Mb)
DS-GRYPHONIGBT4100-ENA4 Rev G (.pdf, 0,36 Mb)
The Art of the Code eBook
01/01/2012 - The Art of the Code eBook - English
EB-THEARTOFTHECODE-EN Rev B (.zip, 3,12 Mb)
EB-THEARTOFTHECODE-EN Rev B (.zip, 3,12 Mb)
Smart Phones and Data Capture
28/09/2012 - WP-SMARTPHONES-DATACAPTURE-EN
WP-SMARTPHONES-DATACAPTURE-EN Rev A (.pdf, 0,36 Mb)
WP-SMARTPHONES-DATACAPTURE-EN Rev A (.pdf, 0,36 Mb)
28/09/2012 - WP-SMARTPHONES-DATACAPTURE-ENA4
Smartphone and Data Capture Rev A (.pdf, 0,33 Mb)
Smartphone and Data Capture Rev A (.pdf, 0,33 Mb)
14/11/2012 - WP-SMARTPHONES-DATACAPTURE-ES
WP-SMARTPHONES-DATACAPTURE-ES Rev A (.pdf, 0,29 Mb)
WP-SMARTPHONES-DATACAPTURE-ES Rev A (.pdf, 0,29 Mb)
26/06/2013 - WP-SMARTPHONES-DATACAPTURE-DE
WP-SMARTPHONES-DATACAPTURE-DE Rev A (.pdf, 0,12 Mb)
WP-SMARTPHONES-DATACAPTURE-DE Rev A (.pdf, 0,12 Mb)
Mobile Marketing eBook
01/01/2012 - Mobile Marketing eBook - English LTR
EB-MOBILEMARKETING-EN Rev E (.pdf, 1,89 Mb)
EB-MOBILEMARKETING-EN Rev E (.pdf, 1,89 Mb)
01/01/2012 - Mobile Marketing eBook - German
Mobile Marketing eBook - German Rev B (.pdf, 1,86 Mb)
Mobile Marketing eBook - German Rev B (.pdf, 1,86 Mb)
01/01/2012 - Mobile Marketing eBook - Spanish
Mobile Marketing eBook - Spanish Rev B (.pdf, 1,86 Mb)
Mobile Marketing eBook - Spanish Rev B (.pdf, 1,86 Mb)
01/01/2012 - Mobile Marketing eBook - French
Mobile Marketing eBook - French Rev B (.pdf, 1,94 Mb)
Mobile Marketing eBook - French Rev B (.pdf, 1,94 Mb)
01/01/2012 - Mobile Marketing eBook - Italian
Mobile Marketing eBook - Italian Rev B (.pdf, 1,9 Mb)
Mobile Marketing eBook - Italian Rev B (.pdf, 1,9 Mb)
01/01/2012 - Mobile Marketing eBook - Russian
Mobile Marketing eBook - Russian Rev B (.pdf, 1,94 Mb)
Mobile Marketing eBook - Russian Rev B (.pdf, 1,94 Mb)
01/01/2012 - Mobile Marketing eBook - Chinese
Mobile Marketing eBook - Chinese Rev B (.pdf, 2,16 Mb)
Mobile Marketing eBook - Chinese Rev B (.pdf, 2,16 Mb)
Enable / Disable Batch Mode
17/06/2013 - GRYPHON_BATCH_MODE
GRYPHON_BATCH_MODE (.pdf, 0,19 Mb)
GRYPHON_BATCH_MODE (.pdf, 0,19 Mb)
Common Library Settings
06/06/2013 - HH2_LIBRARY_SETTINGS
HH2_LIBRARY_SETTINGS (.pdf, 0,19 Mb)
HH2_LIBRARY_SETTINGS (.pdf, 0,19 Mb)
GS1 Databar Symbologies
06/06/2013 - HH2_GS1
HH2_GS1 (.pdf, 0,19 Mb)
HH2_GS1 (.pdf, 0,19 Mb)
Interfaces
06/06/2013 - HH2_INTERFACES
HH2_INTERFACES (.pdf, 0,2 Mb)
HH2_INTERFACES (.pdf, 0,2 Mb)
Interleaved 2/5 Decododing Levels
06/06/2013 - HH2_I25_DECODE LEVELS
HH2_I25_DECODE_LEVELS (.pdf, 0,19 Mb)
HH2_I25_DECODE_LEVELS (.pdf, 0,19 Mb)
Label ID Options
06/06/2013 - HH2_LABEL_ID
HH2_LABEL_ID (.pdf, 0,19 Mb)
HH2_LABEL_ID (.pdf, 0,19 Mb)
Most Commonly Used Suffixes
06/06/2013 - HH2_SUFFIXES
HH2_SUFFIXES (.pdf, 0,19 Mb)
HH2_SUFFIXES (.pdf, 0,19 Mb)
RS-232 Parameter Options
06/06/2013 - HH2_RS232_OPTIONS
HH2_RS232_OPTIONS (.pdf, 0,2 Mb)
HH2_RS232_OPTIONS (.pdf, 0,2 Mb)
Ruby Verifone Setup
06/06/2013 - HH2_VERIFONE_RUBY
HH2_VERIFONE_RUBY (.pdf, 0,19 Mb)
HH2_VERIFONE_RUBY (.pdf, 0,19 Mb)
Scan Mode Options
06/06/2013 - HH2_SCAN_MODE_OPTIONS
HH2_SCAN_MODE_OPTIONS (.pdf, 0,19 Mb)
HH2_SCAN_MODE_OPTIONS (.pdf, 0,19 Mb)
Symbologies
06/06/2013 - HH2_SYMBOLOGIES
HH2_SYMBOLOGIES (.pdf, 0,23 Mb)
HH2_SYMBOLOGIES (.pdf, 0,23 Mb)
UPC / EAN Options
06/06/2013 - HH2_UPC_EAN_OPTIONS
(.pdf, 0,23 Mb)
(.pdf, 0,23 Mb)
Case Conversion Options
04/06/2013 - HH2_CASE_CONVERSION
HH2_Case_Conversion (.pdf, 0,19 Mb)
HH2_Case_Conversion (.pdf, 0,19 Mb)
Custom Prefix and Suffix Programming
04/06/2013 - HH2_CUSTOM_PREFIX_SUFFIX
HH2_CUSTOM_PREFIX_SUFFIX (.pdf, 0,3 Mb)
HH2_CUSTOM_PREFIX_SUFFIX (.pdf, 0,3 Mb)
F-Key Barcodes
04/06/2013 - HH2_FKEYS
HH2_FKEYS (.pdf, 0,19 Mb)
HH2_FKEYS (.pdf, 0,19 Mb)
InterCharacter Delay
08/02/2013 - HH2_InterCharacter_Delay
(.pdf, 0,04 Mb)
(.pdf, 0,04 Mb)
Inter-Code Delay
08/02/2013 - HH2_Inter-Code_Delay
(.pdf, 0,04 Mb)
(.pdf, 0,04 Mb)
Keyboard Speed
08/02/2013 - HH2_Keyboard_Speed
(.pdf, 0,04 Mb)
(.pdf, 0,04 Mb)
Connecting the Gryphon to Rhino 10 using Bluetooth
18/10/2012 - Bluetooth_Connection_for_Gryphon_and_Rhino_10
(.pdf, 0,08 Mb)
(.pdf, 0,08 Mb)
Beeper Volume - Change or Disable the Beeper
16/12/2011 - HH2_Beeper_Volume
HH2_Beeper_Volume Rev B (.pdf, 0,07 Mb)
HH2_Beeper_Volume Rev B (.pdf, 0,07 Mb)
Enable/Disable Batch Mode
13/12/2011 - HH2_BATCH_MODE
HH2_BATCH_MODE Rev B (.pdf, 0,07 Mb)
HH2_BATCH_MODE Rev B (.pdf, 0,07 Mb)
JavaPOS Drivers v1.14
The JavaPOS Device Services are for JavaPOS-based POS Systems (Linux or Windows). Interface support includes Serial, USB-COM and OEM USB. Includes 1.14 Device Controls; improvements to logging, fix for Java crash on device Close, and other bug fixes
24/01/2014 - 820044114_D_UserGuide
JavaPOS User Guide (.pdf, 1,62 Mb)
JavaPOS User Guide (.pdf, 1,62 Mb)
21/12/2017 - 610008808
(.zip, 9,61 Mb)
(.zip, 9,61 Mb)
Datalogic Aladdin v1.12.0.0.0 Build Number 151030 351
The powerful and versatile all in one software tool that offers easy and fast reader set-up. Datalogic Aladdin provides customers the opportunity to manage the configuration of handheld products, and allows flexible advanced formatting through an intuitive graphical user interface. The software tool also makes it easy for customers to upgrade the handhelds firmware, to attain the benefits of new reader features. Datalogic Aladdin, used in combination with the Datalogic USB-COM drivers, supports the following Microsoft ® operating systems: Windows ® XP, Windows Vista ®, and Windows ® 7, both 32 and 64-bit versions.
10/11/2015 - Aladdin1.12.0.0_Build_151030.1351
Datalogic Aladdin v1.12.0.0.0 Build Number 151030 (.zip, 93,25 Mb)
Datalogic Aladdin v1.12.0.0.0 Build Number 151030 (.zip, 93,25 Mb)
USB-COM DRIVER V6.3.2
For use on all Windows 32 and 64 bit systems. Certified for Windows including XP, Win7, Win8, and Win10 (RS1 thru RS3); auto detects OS version and installs the appropriate driver. Automatically recognizes and associates with Datalogic Scanning USB-COM equipped products. Enables data coming from the USB port to be seen by the host as if it is coming from a standard COM port (using a host defined virtual COM port). Any existing software application supporting serial communications can utilize USB scanner connectivity simply by redirecting the data input to the defined virtual COM port. Improved installation with no need for Admin privileges. "USB composite" scanner interface is not supported on Windows XP Operating system.
16/01/2018 - DR9100399
DR9100399.zip Rev 1 (.zip, 1,11 Mb)
DR9100399.zip Rev 1 (.zip, 1,11 Mb)
New Products Manufacturing
05/12/2017 - Brochure-New_Products-ENA4
(.pdf, 1,87 Mb)
(.pdf, 1,87 Mb)
Product Guide for General Purpose and Industrial Handheld Readers
The Product Guide provides a comparative view of these products
10/06/2016 - Product Guide for General Purpose and Industrial Handheld Readers ~ Hungarian
PG-HH-HU Rev B (.pdf, 0,42 Mb)
PG-HH-HU Rev B (.pdf, 0,42 Mb)
10/03/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Polish
PG-HH-PL Rev B (.pdf, 0,45 Mb)
PG-HH-PL Rev B (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ English LTR
PG-HH-EN Rev E (.pdf, 0,45 Mb)
PG-HH-EN Rev E (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Chinese
PG-HH-ZH Rev C (.pdf, 0,54 Mb)
PG-HH-ZH Rev C (.pdf, 0,54 Mb)
21/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ French
PG-HH-FR Rev C (.pdf, 0,45 Mb)
PG-HH-FR Rev C (.pdf, 0,45 Mb)
16/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Russian
PG-HH-RU Rev C (.pdf, 0,49 Mb)
PG-HH-RU Rev C (.pdf, 0,49 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)
(.pdf, 1,14 Mb)
客户服务
我们的使命是在每一次的沟通交流中，根据客户的情况和所处行业为其提供优质服务。
客户服务部门将为每位客户的请求提供一个快速、协调的反馈途径。我们客服专员将会与客户接洽并推动每一个问题获得圆满解决。
DATALOGIC得利捷客户服务中心致力于提供广泛和全面的售后服务（EASEOFCARE Agreements）。服务将分为三个层次，保证每一个具体问题都能得到最合适的专业协助。
DATALOGIC得利捷客户服务中心可以在本地部署一个多语言专业团队，团队成员拥有了解所有产品的特点与特性。
标准服务内容包括：延期保修、维修周转时间加快、全年无休的电话服务、保证备件供应以及次日现场支持。我们可根据您的具体需求提供定制服务。从可行性研究到延长售后支持，每位客服专员都将为您项目的每一个阶段提供支持，并在必要时提供根本原因分析和修复服务。
