Datalogic
;

Gryphon I GD4400-B 2D, Hand Held Scanners

Gryphon I GD4400-B 2D

Gryphon I GD4400-B 2D

El escáner híbrico manual/de presentación con característica súnicas en el modo manos libres y la garantía del mejor rendimiento de lectura en códigos 2D

Características

Soporte con inclinación permanente para modo de lectura manual o de presentación

Capacidad de captura de imáges y lectura de documentos

Tecnología de tolerancia al movimiento Motionix™ para una transición del modo de lectura sin interferencias

Visión de conjunto

Con la tecnología de Datalogic Motionix ™, para la detección de movimiento, Ia Gryphon GD4400 B imager, siente la acciones del operador y es capaz de cambiar automáticamente de modo presentación a lectura manual. Cuando es cogida o dejada sobre una superficie, la tecnología Motionix cambia el modo automáticamente sin necesidad de leer códigos y sin tener ningún interruptor mecánico. Como un dispositivo todo-en-Uno, el Gryphon GD4400-B une el soporte basculante permanente con el lector de mano ergonómico, para la lectura manual y la de presentación. En este modo, se adapta a posicionarlo en cualquier ángulo. Dado que la conexión del cable se coloca muy por encima de la base para evitar daños causados por derrames. La comodidad del usuario se maximiza con la constante iluminación roja de la GD4400-B, menos dañina a la vista que la parpadeante luz de los equipos de la competencia, el puntero de cuatro puntos, de alta visibilidad, define una zona de lectura precisa y reduce lecturas accidentales. La cruz del puntero en centro proporciona un localizador para direccionar cuando trabajamos con varios códigos de barras juntos.

Modelos y Accesorios

Gryphon I GD4400 2D Models and Kits

    Gryphon GD4400, BPOC Kit, USB (Kit includes scanner and cable 90A052065)
    GD4410-HCK10-BPOC
    Gryphon I GD4410, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, Black
    GD4410-BK
    Gryphon I GD4410, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, White
    GD4410-WH
    Gryphon I GD4410, Kit, IBM46XX, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, Black (Includes Scanner and All in One Permanent Base)
    GD4410-BK-B
    Gryphon I GD4410, Kit, IBM46xx, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, Black (Kit inc. Imager and IBM46xx Cable 90A052042)
    GD4410-BKK40
    Gryphon I GD4410, Kit, IBM46xx, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, White (Incl. Scanner and All in One Permanent Base)
    GD4410-WH-B
    Gryphon I GD4410, Kit, OEM USB, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, Black (Kit inc. Imager and USB Cable 90A052055)
    GD4410-BKK10
    Gryphon I GD4410, Kit, RS-232, 2D Imager, IBM46xx/OEM USB/RS-232 Multi-Interface, For Magellan, Black (Kit inc. Imager and RS-232 Cable 90G001095)
    GD4410-BKK20
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, All in One, Black with Permanent Base
    GD4430-BK-B
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, All in One, White with Permanent Base
    GD4430-WH-B
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, Black
    GD4430-BK
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, HD, Black
    GD4430-BK-HD
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, HD, Healthcare
    GD4430-HC-HD
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, HD, White
    GD4430-WH-HD
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, Health Care
    GD4430-HC
    Gryphon I GD4430, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, White
    GD4430-WH
    Gryphon I GD4430, Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, Black (Kit inc. Imager and USB Cable 90A052065 and Stand)
    GD4430-BKK1S
    Gryphon I GD4430, Kit, KBW, 2D Iamger, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner with All in One Base and Cable 90G001010)
    GD4430-WHK3B
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner and Cable 90G001010)
    GD4430-BKK3
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner with All in One Base and Cable 90G001010)
    GD4430-BKK3B
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/Rs-232/KBW Multi-Interface, Black (Incl. Scanner, Holder 11-0360 and Cable 90G001010)
    GD4430-BKK3H
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner, Stand and Cable 90G001010)
    GD4430-BKK3S
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner and Cable 90G001010)
    GD4430-WHK3
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner, Holder 11-0362 and Cable 90G001010)
    GD4430-WHK3H
    Gryphon I GD4430, Kit, KBW, 2D Imager, USB/RS232/KBW Multi-Interface, White (Incl. Scanner, Stand and Cable 90G001010)
    GD4430-WHK3S
    Gryphon I GD4430, Kit, RS-232, 2D imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner with All in One Base, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-BKK2B
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner, Holder 11-0360, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-BKK2H
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-BKK2
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, Black (Incl. Scanner, Stand, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-BKK2S
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner, Holder 11-0362, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-WHK2H
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-WHK2
    Gryphon I GD4430, Kit, RS-232, 2D Imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner, Stand, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-WHK2S
    Gryphon I GD4430, Kit, RS-232, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner with All in One Base, Power Supply 4004-0849 and Cable 90G000008. Power Adapter Sold Separately.)
    GD4430-WHK2B
    Gryphon I GD4430, Kit, USB, 2D imager, USB/RS-232/KBW Multi-Interface, Black, (Incl. Scanner, Holder and Cable 90A052065)
    GD4430-BKK1H
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW Multi-Interface, Health Care (Includes Scanner and Cable 90A052065)
    GD4430-HCK1
    Gryphon I GD4430, Kit, USB, 2D imager, USB/RS-232/KBW Multi-Interface, White (Incl. Scanner, Holder and Cable 90A052065).
    GD4430-WHK1H
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, Black (Kit inc. Imager and Enhanced USB Cable 90A052065)
    GD4430-BKK1
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, Black w/ Permanent Base (Kit inc. Imager and USB Cable 90A052065)
    GD4430-BKK1B
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, White (Kit inc. Imager and USB Cable CAB-426E and Stand)
    GD4430-WHK1S
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, White (Kit inc. Imager and USB Cable CAB-426E)
    GD4430-WHK1
    Gryphon I GD4430, Kit, USB, 2D Imager, USB/RS-232/KBW/WE Multi-Interface, White w/ Permanent Base (Kit inc. Imager and USB Cable CAB-426E)
    GD4430-WHK1B

Cables

    Adapter, KBW to USB, ADP-203
    90ACC1903
    Cable, IBM 46xx, Port 5b, CAB-445 (Gryphon D412/432 Plus Only), 6.5 ft.
    90A051977
    Cable, IBM 46xx, Port 9B, CAB-446, 12 ft., Coiled
    90A052042
    Cable, IBM AT/XT, KBW, Din Connector, Straight, CAB-322, 7 ft.
    90G001020
    Cable, IBM PS/2, ESD, Minidin Connector-Medium, Straight, CAB-415, 6 ft.
    90A051905
    Cable, IBM VDT. 3151, 34XX, KBW, 8-pin Telephone Connector, Straight, CAB-325, 11 ft.
    90G001050
    Cable, KBW, 4P, Telephone Connector, DEC VDT VT200/220/240/300/320/340/420, CAB-375, 6 ft.
    90A051490
    Cable, RS-232, 25P, Female, Coiled, CAB-363 (Power available on pin 9 of the connector or through external power supply), 6 ft.
    90A051340
    Cable, RS-232, 25P, Female, Straight, CAB-328 (Power Supply available on pin 9 of the connector or with external power supply), 2 Meters
    90G001080
    Cable, RS-232, 25P, Male, Coiled, CAB-364 (Power Supply available on pin 9 of the connector or through external power supply), 6.5 ft.
    90A051350
    Cable, RS-232, 25P, Male, Straight, CAB-320 (Power available on pin 25 of the connector or through power supply), 6 ft.
    90G001000
    Cable, RS-232, 9P, Female, Coiled, CAB-362, External Power, 6 ft.
    90A051330
    Cable, RS-232, 9P, Female, Coiled, CAB-408 (Power available on pin 9 of the connector or through external power supply), 6 ft.
    90A051891
    Cable, RS-232, 9P, Female, Straight, CAB-327, Requires External Power, 6 ft.
    90G000008
    Cable, RS-232, 9P, Female, Straight, CAB-350 (Power Supply available on pin 9 of the connector or through external power supply), 6 ft.
    90A051230
    Cable, RS-232, 9P, Male, Beetle POS, Straight, CAB-389, Power Off Terminal, 6.5 ft.
    90A051710
    Cable, RS-232, DCE, 9P, Extended Power-Power off Terminal, 4 Meters
    90A052086
    Cable, RS-232, ESD, 9P, Female-Medium, Straight, CAB-411, 6 ft.
    90A051901
    Cable, RS-232,6' (For Magellan)
    90G001092
    Cable, RS-485 IBM VDT 46xx, 9B Port, 4-pin, Straight, POT, CAB-370, 6 ft.
    90A051420
    Cable, USB, Type A, Coiled, 4.5 Meters
    90A052208
    Cable, USB, Type A, Enhanced, Straight, Power Off Terminal, 2M (USB Certified)
    90A052065
    Cable, Wand Emulation, 9P, Male, Coiled, CAB-348, 3.2 ft.
    90A051210
    Cable, Wand Emulation, 9P, Male, Straight, CAB-323, 6 ft.
    90G001030
    Cable, WYSE VDT 60/120/160/185/370, KBW, 4P, Telephone Connector, Straight, CAB-373, 6 ft.
    90A051470

Cases/Holsters

    Protective Case/Belt Holster, Gryphon
    PC-G040

EASEOFCARE Agreements

    Gryphon 2D GD4400 EofC 2 Days Comprehensive, 1 Year Renewal
    W-GD44-R
    Gryphon 2D GD4400 EofC 2 Days Comprehensive, 3 Years
    W-GD44-3
    Gryphon 2D GD4400 EofC 2 Days Comprehensive, 5 Years
    W-GD44-5
    Gryphon 2D GD4400 EofC 5 Days, 1 Year Renewal
    E-GD44-R
    Gryphon 2D GD4400 EofC 5 Days, 3 Years
    E-GD44-3
    Gryphon 2D GD4400 EofC 5 Days, 5 Years
    E-GD44-5
    Gryphon 2D GD4400 EofC Overnight Replacement Comprehensive, 1 Year Renewal
    Q-GD44-R
    Gryphon 2D GD4400 EofC Overnight Replacement Comprehensive, 3 Years
    Q-GD44-3
    Gryphon 2D GD4400 EofC Overnight Replacement Comprehensive, 5 Years
    Q-GD44-5
    MINIMUM REPAIR CHARGE,GRYPHON 44XX D
    354-80
    WHOLE UNIT REPAIR,GRYPHON 44XX D
    354-81

Mounts/Stands

    Holder, Desk/Wall Mount, G040, Black
    HLD-G040-BK
    Holder, Desk/Wall Mount, G040, White
    HLD-G040-WH
    Holder, Multi-Purpose, Black
    11-0360
    Holder, Multi-Purpose, Grey
    11-0362
    Stand, Basic, G040, Dark Grey
    STD-G040-BK
    Stand, Basic, G040, White
    STD-G040-WH

Power Supplies/Cords

    ADAPTER, POWER PLUG, AUSTRALIA
    90ACC0309
    ADAPTER, POWER PLUG, EURO, 2 PIN
    90ACC0307
    ADAPTER, POWER PLUG, UK
    90ACC0308
    ADAPTER, POWER PLUG, US/JAPAN
    90ACC0306
    Power Cord, 2-Pin, EU
    90ACC1885
    Power Cord, 2-Pin, UK
    90ACC1887
    Power Cord, 2-Pin, US
    90ACC1886
    Power Supply, 5VDC, includes 2 pin power cord adapter, no power cord
    90ACC0287

Videos e Imágenes

Datalogic is more than Check Out
Return Material Authorization Guide (ON-LINE RMA Tool)
ModusLink Brings 100% Inspection to Logicistics Provider
Gryphon I GD4400-B 2D, Black and White, Left Facing
Gryphon I GD4400-B 2D, Data Sheet Art
Gryphon I GD4400-B 2D, Black, Left Facing
Gryphon I GD4400-B 2D, Black, Right Facing
Gryphon I GD4400-B 2D, White, Left Facing
Gryphon I GD4400-B 2D, White, Right Facing
Gryphon I GD4400-B 2D, Retail
Gryphon I GD4400-B 2D, Pharmacy
Gryphon 4400 Series of 2D Area Imagers
Datalogic's Perfect Match Data Verification
Configure Your Scanner with Datalogic Aladdin™ Software
Ver más artículos »

Descargas para Gryphon I GD4400-B 2D

Manuals

Instruction, BASIC HOLDER
19/09/2017 - 820097814 Rev B
Rev 1 (.pdf, 0,37 Mb)
Regulatory & Safety Addendum, Gryphon I GD44XX
14/04/2016 - 850018914 Rev A
(.pdf, 1,1 Mb)
Quick Reference Guide (QRG), Gryphon I GD4400 2D (English)
03/08/2016 - 820082014
Rev J (.pdf, 1,42 Mb)

Data Sheets Low-Res

Gryphon I GD4400-B 2D Data Sheets
23/02/2012 - DS-GRYPHONIGD4400-B-2D-PT
DS-GRYPHONIGD4400-B-2D-PT Rev B (.pdf, 0,42 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ German
DS-GRYPHONIGD4400-B-2D-DE Rev E (.pdf, 0,27 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ English LTR
DS-GRYPHONIGD4400-B-2D-EN Rev E (.pdf, 0,26 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ English A4
DS-GRYPHONIGD4400-B-2D-ENA4E Rev E (.pdf, 0,26 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ Spanish
DS-GRYPHONIGD4400-B-2D-ES Rev E (.pdf, 0,26 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ French
DS-GRYPHONIGD4400-B-2D-FR Rev E (.pdf, 0,27 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ Hungarian
DS-GRYPHONIGD4400-B-2D-HU Rev E (.pdf, 0,27 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ Italian
DS-GRYPHONIGD4400-B-2D-IT Rev E (.pdf, 0,26 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ Japanese
DS-GRYPHONIGD4400-B-2D-JA Rev E (.pdf, 0,34 Mb)
14/08/2015 - Gryphon I GD4400-B-2D ~ Russian
DS-GRYPHONIGD4400-B-2D-RU Rev E (.pdf, 0,29 Mb)
13/08/2015 - Gryphon I GD4400-B-2D ~ Chinese
DS-GRYPHONIGD4400-B-2D-ZH Rev E (.pdf, 0,38 Mb)

FAQ/Programming Sheets

Case Conversion
17/06/2013 - GRYPHON_2D_CASE_CONVERSION
GRYPHON_2D_CASE_CONVERSION (.pdf, 0,18 Mb)
Common Suffixes
17/06/2013 - GRYPHON_2D_SUFFIXES
GRYPHON_2D_SUFFIXES (.pdf, 0,18 Mb)
Connecting to a Verifone Passport
17/06/2013 - GRYPHON_2D_VERIFONE_PASSPORT
GRYPHON_2D_VERIFONE_PASSPORT (.pdf, 0,18 Mb)
Connecting to a Verifone Ruby
17/06/2013 - GRYPHON_2D_VERIFONE_RUBY
GRYPHON_2D_VERIFONE_RUBY (.pdf, 0,18 Mb)
Connecting to a Verifone Topaz
17/06/2013 - GRYPHON_2D_VERIFONE_TOPAZ
GRYPHON_2D_VERIFONE_TOPAZ (.pdf, 0,18 Mb)
Interfaces
17/06/2013 - GRYPHON_2D_INTERFACES
GRYPHON_2D_INTERFACES (.pdf, 0,18 Mb)
Symbologies
15/05/2014 - GRYPHON_2D_SYMBOLOGIES
Symbologies (.pdf, 0,23 Mb)
InterCharacter Delay
08/02/2013 - HH2_InterCharacter_Delay
(.pdf, 0,04 Mb)
Inter-Code Delay
08/02/2013 - HH2_Inter-Code_Delay
(.pdf, 0,04 Mb)
Keyboard Speed
08/02/2013 - HH2_Keyboard_Speed
(.pdf, 0,04 Mb)

Configuration and Maintenance

OPOS MR3 1.14.159

OPOS drivers for Datalogic scanners/scales for all supported interfaces. Resolution of various defects.
24/05/2018 - 610005413
610005413.zip Rev 1 (.zip, 6,71 Mb)

Utilities

Datalogic Aladdin v1.16.2.0_180717.0954

The powerful and versatile all-in-one software tool that offers easy and fast reader set-up. Datalogic Aladdin provides customers the opportunity to manage the configuration of handheld products, and allows flexible advanced formatting through an intuitive user interface. The tool also makes it easy for customers to upgrade the handhelds firmware, to attain the benefits of new reader features. Used in combination with the Datalogic USB-COM drivers, supports the following Microsoft ® operating systems: Windows 10, 8.1, 8, 7, XP and Vista, both 32 and 64-bit versions. To make sure you have latest updated configuration files please select "check for updated configuration library on web" in "Tools" menu. On windows 10, 8.1 and 8, the tool shall be launched in administrator mode to allow the automatic configuration update.
01/08/2018 - aladdin_setup_1.16.2.0_180717.0954_jre
Aladdin_1.16.2.0_180717.0954 (.zip, 153 Mb)
JavaPOS Device Services User Manual
23/03/2018 - 820044114
Rev F (.pdf, 2,05 Mb)
JavaPOS Drivers v1.14

The JavaPOS Device Services are for JavaPOS-based POS Systems (Linux or Windows). Interface support includes Serial, USB-COM and OEM USB. Includes 1.14 Device Controls; improvements to logging, fix for Java crash on device Close, and other bug fixes
21/12/2017 - 610008808
(.zip, 9,61 Mb)

SW & Utilities

USB-COM DRIVER V6.3.2

For use on all Windows 32 and 64 bit systems. Certified for Windows including XP, Win7, Win8, and Win10 (RS1 thru RS3); auto detects OS version and installs the appropriate driver. Automatically recognizes and associates with Datalogic Scanning USB-COM equipped products. Enables data coming from the USB port to be seen by the host as if it is coming from a standard COM port (using a host defined virtual COM port). Any existing software application supporting serial communications can utilize USB scanner connectivity simply by redirecting the data input to the defined virtual COM port. Improved installation with no need for Admin privileges. "USB composite" scanner interface is not supported on Windows XP Operating system.

16/01/2018 - DR9100399
DR9100399.zip Rev 1 (.zip, 1,11 Mb)

Application Notes

Hand Held Scanners Product Guide
26/07/2018 - Product Guide for Hand Held Scanners ~ English A4
PG-HH-ENA4 Rev A (.pdf, 0,67 Mb)
17/08/2018 - Product Guide for Hand Held Scanners ~ Chinese
PG-HH-CN Rev A (.pdf, 0,79 Mb)
28/09/2018 - Product Guide for Hand Held Scanners ~ Traditional Chinese
PG-HH-TC Rev A (.pdf, 0,8 Mb)

Solution & Industry Guides Low-Res

T&L Industry Guide ~ Low Res
25/05/2017 - T&L Industry Guide ~ English A4
IG-TandL-ENA4 Rev A (.pdf, 2,17 Mb)
18/07/2017 - T&L Industry Guide ~ Korean
IG-TandL-KR Rev A (.pdf, 2,48 Mb)
18/07/2017 - T&L Industry Guide ~ Chinese
IG-TandL-ZH Rev A (.pdf, 2,49 Mb)
15/08/2017 - T&L Industry Guide ~ Spanish
IG-T&L-ES Rev A (.pdf)
18/08/2017 - T&L Industry Guide ~ Polish
IG-T&L-PL Rev A (.pdf)
01/11/2017 - T&L Industry Guide ~ Brazilian Portuguese
IG-T&L-PT Rev A (.pdf)
25/09/2017 - T&L Industry Guide ~ Russian
IG-T&L-RU Rev A (.pdf)
12/07/2018 - T&L Industry Guide ~ German
IG-T&L-DE-2018 Rev B (.pdf)
Retail Industry Guide ~ Low Res
25/05/2017 - Retail Industry Guide ~ English A4
IG-Retail-ENA4 Rev A (.pdf, 2,37 Mb)
18/07/2017 - Retail Industry Guide ~ Chinese
IG-Retail-ZH Rev A (.pdf, 2,55 Mb)
18/07/2017 - Retail Industry Guide ~ Korean
IG-Retail-KR Rev A (.pdf, 2,53 Mb)
03/08/2017 - Retail Industry Guide ~ Italian
IG-Retail-IT Rev A (.pdf, 2,39 Mb)
01/11/2017 - Retail Industry Guide ~ Brazilian Portuguese
IG-RETAIL-PT Rev A (.pdf, 2,74 Mb)
26/09/2017 - Retail Industry Guide ~ Russian
IG-RETAIL-RU Rev A (.pdf, 2,36 Mb)
01/11/2017 - Retail Industry Guide ~ Polish
IG-RETAIL-PL Rev A (.pdf, 1,99 Mb)
03/11/2017 - Retail Industry Guide ~ French
IG-RETAIL-FR-HR Rev A (.pdf, 2,35 Mb)
Healthcare Industry Guide ~ Low Res
25/05/2017 - Healthcare Industry Guide ~ English A4
IG-Healthcare-ENA4 Rev A (.pdf, 1,67 Mb)
18/07/2017 - Healthcare Industry Guide ~ Chinese
IG-Healthcare-ZH Rev A (.pdf, 1,87 Mb)
18/07/2017 - Healthcare Industry Guide ~ Korean
IG-Healthcare-KR Rev A (.pdf, 1,87 Mb)
01/11/2017 - Healthcare Industry Guide ~ Russian
IG-HEALTHCARE-RU Rev A (.pdf, 1,76 Mb)
01/11/2017 - Healthcare Industry Guide ~ Polish
IG-HEALTHCARE-PL Rev A (.pdf, 1,76 Mb)
03/05/2018 - Healthcare Industry Guide ~ Italian
(.pdf, 1,71 Mb)

Product Brochures Low-Res

New Products Brochure 2018 ~ Lo Res
05/12/2017 - New Products Brochure 2018 ~ English A4
Brochure-New_Products-ENA4.pdf Rev A (.pdf, 1,87 Mb)
11/05/2018 - New Products Brochure 2018 ~ Russian
BR-NEW_PRODUCTS_2018-RU Rev A (.pdf, 2,01 Mb)
Product Guide for General Purpose and Industrial Handheld Readers

The Product Guide provides a comparative view of these products
10/06/2016 - Product Guide for General Purpose and Industrial Handheld Readers ~ Hungarian
PG-HH-HU Rev B (.pdf, 0,42 Mb)
10/03/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Polish
PG-HH-PL Rev B (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ English LTR
PG-HH-EN Rev E (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Chinese
PG-HH-ZH Rev C (.pdf, 0,54 Mb)
21/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ French
PG-HH-FR Rev C (.pdf, 0,45 Mb)
16/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Russian
PG-HH-RU Rev C (.pdf, 0,49 Mb)

Corporate Brochures Low-Res

EASEOFCARE Professional Services brochure
08/02/2018 - BR-EOC_ProfessionalService-ENA4
(.pdf, 0,63 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)

Contactos y Historias de Éxito

Contáctanos
Contáctanos
Contáctanos
Si necesitas más información o asistencia por algún asunto particular podrás encontrar diferentes maneras de contactarnos aquí
Casos de Éxito
Casos de Éxito
Casos de Éxito

RMA y soporte técnico

RMA online
RMA online
RMA online
Toda la información necesaria para procesar una solicitud RMA (Return Material Authorization-Autorización de Devolución de Material) incluyendo el servicio de recogida en el cliente
Soporte técnico
Soporte técnico
Soporte técnico
Tanto si buscas respuestas como si tienes algún problema te ayudaremos rápido y de manera sencilla

Programa de Servicios

 

Nuestra misión consiste en proporcionar a nuestros clientes un excelente servicio en cada interacción, adaptándonos a sus perfiles y su industria.

El Servicio al Cliente garantiza una respuesta ágil y consistente en cada solicitud. Nuestros especialistas expertos y cualificados  se deben al cliente y se comprometen a ofrecer en cada caso una resolución satisfactoria.

El Departamento de Servicio al Cliente de Datalogic ofrece una gama amplia y completa de servicios de posventa (Contratos EASEOFCARE). Esta oferta está organizada en tres niveles de servicio para garantizar la asistencia profesional más adecuada en función del problema específico.

El Servicio al Cliente de Datalogic está formado por un equipo de profesionales multi-idioma, con una amplia experiencia técnica en toda la gama de productos.

Nuestra oferta de servicios estándar incluye: extensión de garantía, tiempo de respuesta rápido para reparaciones, soporte telefónico 24/7/365  (las 24 horas, todos los días de la semana, todos los días del año), disponibilidad de repuestos garantizada y la intervención en el sitio al día siguiente. Podemos adaptar nuestra oferta de servicios a sus necesidades específicas. Nuestros expertos le ofrecerán soporte en todas las etapas de sus proyectos, desde el estudio de viabilidad hasta el soporte posventa ampliado, realizando, cuando sea necesario, el análisis de la causa del problema y la solución.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization

 Download Datalogic Professional Services Offering