The GM4102-HC models feature Disinfectant-Ready enclosures treated with anti-microbial additives and an industry sealing rating of IP52 to protect sensitive electronic components from contact with dust and liquids and avoid the insurgence of germs and bacteria.
The Gryphon GM4102 features Datalogic’s STAR Cordless System™ which is the perfectly suitable to increase operator's efficiency in the workplace. The Gryphon I GM4102-HC readers include the ‘Green Spot’ for good read/perfect match feedback, ideal for quiet environments such as bedside patient care where the perfect match feature can offer a simple, additional tool to avoid errors.
The Gryphon 4102-HC 2D readers provide outstanding performance and decoding capability on any 1D linear barcodes and can read codes from LCD monitors, cell phones, smartphones and other mobile devices. Datalogic’s unique two-position cradle allows for presentation style reading while the ‘Scan-While-Charging’ feature adds extended productivity.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
Battery Pack, Removable
Charging Only Base Station, Black
Charging Only Base Station, White
Protective Case/Belt Holster, Gryphon
Cart Clip (For use with Gryphon Cordless Health Care Units. Already Included with Each Base Station.)
