Fixed Retail ScannersStationary Industrial Scanners
Industries & Applications
Support & Service
- Contact Us
- Partner Login
Extremely reliable, Datalogic EOX family offers high quality permanent marking on a widest range of material.
Its configuration offers extreme flexibility for the integration both in production line as well as in stand-alone systems.
EOX embedded controller and the advanced features of its marking platform, EOX offers permanent coding and marking opportunity in a variety of applications.
The eox is available at 10 W and 30 W.
Lighter Suite is the all-inclusive editing and laser management software for all Datalogic Laser Marking products.
Lighter Suite combines into an unified GUI (Graphical User Interface) a powerful vectorial graphical editor, an advanced laser controller and the innovative MARVIS (MArk Read Verify Integrated Solution) feature.
MARVIS allows to easily connect the laser marker with Datalogic MATRIX series readers for in-line validation of marked traceability codes enabling controlling from one single interface and enhancing individual products performances.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>