Fixed Retail ScannersStationary Industrial Scanners
Industries & Applications
Support & Service
- Contact Us
- Partner Login
DS5100 is the new flexible, powerful and compact laser scanner prividing a cost effective solution to satisfy the main identification needs of Automotive, Food & Beverage, Pharmaceutical and other manufacturing plants.
The DS5100 offers a complete and flexible portfolio including Medium Range and Long Range models and Linear or Oscillating Mirror models with excellent reading performance.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>