According to a 2019 survey, 42% of consumers were deemed to be “frustrated” with their most recent shopping experience. Worryingly for retailers, nearly half of those said they would avoid doing future business with the retailer or brand.
Estimates indicate that UK retailers could be missing out on up to £5.4 billion in revenue as a result of poor customer service. Download your complimentary White Paper and explore how data capture technology can:
Innovative payment solutions will be key to future success, as retailers strive to close the gap between in-store and online experiences and redefine the meaning of loyalty.
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