Featuring Bluetooth® Wireless Technology, the Gryphon GBT4102 readers eliminate the need for cables that limit operator movement and create safety concerns in the workplace. The reader can also transmit data to the host through its base station as well as to any commercial or embedded Bluetooth® v2.0 compliant device. Datalogic’s unique 2-position cradle provides multiple features for the user. When in the ‘up’ position, this imager can be used as a hands-free or presentation style reader. With the Scan-While-Charging feature, there is never any concern about depleted or dead batteries, ensuring constant up-time for increased productivity.
The Gryphon GBT4102 reader’s batch mode capability allows more than 1,200 bar codes to be stored in the memory. Combined with a 33,000 scans per charge Lithium-Ion battery, these two features create unlimited mobility and reliable data collection when out-of-range. Standard multi-interface capabilities include USB, RS-232, Keyboard Wedge and Wand Emulation for the GBT4130 models. IBM interface models include IBM 46XX, USB and RS-232 Emulation for the GBT4110 models.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
Battery Pack, Removable
Charging Only Base Station, Black
Charging Only Base Station, White
Protective Case/Belt Holster, Gryphon
Cart Clip (For use with Gryphon Cordless Health Care Units. Already Included with Each Base Station.)
