With the durability of the renowned industrial PowerScan family, the PowerScan imager is now being introduced into the retail sector with a new series of Retail scanners. The PowerScan PBT9500-RT imager is a cordless scanner featuring Bluetooth® wireless technology. The rugged mechanics of the PowerScan Retail series guarantees reliable long-term operation in retail activities. Repeated shocks at the POS checkout or outdoor usage do not inhibit the scanner’s performance or reliability, protecting the retailer’s investment. The IP65 rating further guarantees protection from damages caused by exposure to moisture. This Bluetooth wireless technology model has a radio range (open air) that exceeds 90 m / 295 ft.
The PowerScan Retail 9500 series is the first handheld series of scanners on the market capable of reading digital watermarks including Digimarc® Barcodes. This new application significantly reduces time at the checkout. Additionally, product packaging that carries Digimarc® Barcodes can connect mobile-enabled shoppers with additional product information, special offers, recommendations, reviews, social networks and more.
The powerful and versatile all-in-one software tool that offers easy and fast reader set-up. Datalogic Aladdin provides customers the opportunity to manage the configuration of handheld products, and allows flexible advanced formatting through an intuitive user interface. The tool also makes it easy for customers to upgrade the handhelds firmware, to attain the benefits of new reader features. Used in combination with the Datalogic USB-COM drivers, supports the following Microsoft Â® operating systems: Windows 10, 8.1, 8, 7, XP and Vista, both 32 and 64-bit versions. To make sure you have latest updated configuration files please select "check for updated configuration library on web" in "Tools" menu. On windows 10, 8.1 and 8, the tool shall be launched in administrator mode to allow the automatic configuration update.
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Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>