Powered by Smart Vision Suite for Retail, Datalogic’s new embedded AI solution for real-time loss prevention, Magellan scanners bring intelligence directly to the checkout.
The best-selling in-counter scanners for assisted and self-checkout just became even more powerful. With embedded AI, cutting-edge styling, a rugged design, and industry-leading scanning performance, the Magellan 9600i redefines the modern checkout. Backed by more than 40 years of Datalogic innovation, this new generation introduces AI-ready models and Edge-based Loss Prevention solutions that transform the checkout into a strategic point of efficiency and shrink control.
The AI-enabled 9600i variant expands capabilities with Edge-based intelligence for advanced shrink detection.
The 9600i offers the following features as standard:
Regardless of the model variant, every Magellan 9600i provides industry-leading ROI, continuing Datalogic’s leadership of the scanner market and commitment to our customers. Each unit is protected by multiple levels of coverage through the Ease of Care service program, ensuring comprehensive support and protection throughout the product lifecycle. Datalogic continues to partner with leading global retailers, delivering pioneering solutions that drive greater efficiency, enable effective loss prevention, and ensure the most seamless checkout experience for both retailers and customers.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
