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Leveraging well-known ergonomics and the elegant design of the Falcon product line, the Falcon X4 mobile computer represents the next generation of Datalogic’s flagship product. The Falcon X4 mobile computer is ideal for both Retail and Logistics applications both on the store floor and in the back office/warehouse.
Datalogic core technologies for data capture enable top scanning performance in reading any kind of 1D and 2D codes. The new Auto Range 2D imager scans from near to extremely far distances. Communicate over a superior TI 802.11 a/b/g/n radio with CCX v4 compliance and MIMO antenna technology for improved connectivity and coverage, or through wired standards including USB Hi-Speed, RS-232, Modem and Ethernet. Bluetooth® v4 provides support for the new low energy mode (BLE) and for improved voice recognition via wide band audio on Android models.
The Falcon X4 mobile computer is fully compatible with previous Falcon X3+ accessories and with most any existing CE applications. The Falcon X4 mobile computer represents full protection for past investments of our end users and partners, but it also enables a new path to innovation and to the recent industry trends with the Android™ version (also upgradable from Windows® WEC7 models).
The new Auto Range scanning capability allows the Falcon X4 to scan up to 15.0 m / 49.2 ft while providing superior performance and user experience of Datalogic scanning technology.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>