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Datalogic Smart Portal is a versatile, interactive solution designed to transform self-service experiences. Acting as a digital assistant, it enables faster, more autonomous, and accessible user interactions across retail, hospitality, and healthcare environments.
Built for intuitive use, the Smart Portal features an 8.6” display, high-visibility status LEDs, and front-facing audio to ensure seamless interaction for every user. Datalogic’s latest scanning technology delivers rapid and reliable barcode capture, supported by Green Spot feedback for immediate good-read confirmation.
With high-performance Wi‑Fi 6E and Bluetooth® 5.3 connectivity, the device ensures stable operation even in demanding environments. Flexible power options—standard or PoE—and universal mounting make deployment simple and adaptable to any location.
Enhance every step of the shopping experience with intuitive, self-service solutions:
Seamless Store Entry
The Smart Portal acts as an entrance unit where customers scan their loyalty card or mobile app to instantly unlock a Joya™ device. A bright LED confirms access, ensuring a fast and smooth start to their shopping journey.
Price Verification
Customers and staff can scan items for real-time price checks, connected to centralized databases. This improves efficiency, reduces errors, and promotes pricing transparency.
Ticketing & Validation
Automated ticket scanning simplifies access control and reduces queues, minimizing the need for staff intervention and enabling faster customer flow.
Transform guest experiences in hospitality and service environments:
The Smart Portal empowers guests with autonomy while improving operational efficiency.
Improve patient journeys and optimize staff resources:
Self Check‑In
Patients can quickly register upon arrival, reducing waiting times.
Information Access
Easy access to care-related information enhances patient confidence and engagement.
Operational Efficiency
By streamlining administrative processes, healthcare staff can focus more on patient care, improving service quality and coordination.
Designed for long-term performance and scalability:
The Smart Portal ensures your self-service infrastructure remains efficient, secure, and ready for the future.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
