STS400™ is Datalogic Automation state-of-the-art solution for tire sorting.
Extremely compact and based on a self-contained structure. The solution excels in delivering top reading performance with simplicity of installation and maintenance. For example the solution is pre-assembled and calibrated, making integration into a tire sorting system quicker than ever. In less than one hour, with no special tools or training, the STS400™ can go from the shipping carton to reading tires in the production line!
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
