Datalogic’s RIDA DBT6400 cordless imager with Bluetooth® wireless technology is the ideal workmate for connecting with mobile devices. The imager is a small, ergonomic, perfectly hand-fitted wireless device with a modern and elegant design. The DBT6400 imager is also available in a Healthcare model with Healthcare colors.
The RIDA DBT6400 imager pairs easily with Android™, Apple® iOS and Windows® Mobile® devices as well as standard laptops equipped with Bluetooth technology.
This imager reads 1D and 2D bar codes, damaged or poorly printed codes and bar codes on mobile phone screens. Its main features include image capture capability, white illumination and the most efficient aiming system in the marketplace.
The RIDA DBT6400 Healthcare imager is equipped with disinfectant ready and antimicrobial enclosures which makes it ideal for bedside point-of-care applications. The compact size and light weight form factor of this mobile imager offers freedom of movement while scanning, with the added benefit of preventing cross-contamination in the hospital.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
