Joya Touch

Joya Touch

Joya Touch is the multi-purpose device for use throughout retail, optimizing your ROI

The Joya Touch multi-purpose device allows consumer facing applications such as Self-Shopping, Queue Busting and Gift Registry to be resident on the same device as operational applications such as Shelf Replenishment, Inventory Control, Mark Downs, Price Checks and more.

With two form factors available (handheld and pistol-grip), retailers can deploy device configurations to match their applications. Changing from one form to the other is quick and easy.

The Joya Touch device comes with several innovative features such as the industry’s first wireless charging technology eliminating maintenance and cleaning of contacts on the device and cradles, fast charging mode and Datalogic SoftSpot™ technology for an easy-to-use soft trigger.

Packed with technology, this device supports Beacons for hyper-localized content, promotions and location sensing. This unique handheld device can connect a wide range of wireless peripheral devices such as printers and any other devices using the serial profile.

Joya Touch can be personalized by the user in several ways: by changing the color of the upper case and battery cover or even changing the front logo. Additionally, it is possible to order personalized screen protectors with corporate colors and themes or sell as sponsored advertising by consumer goods manufacturers.

Downloads for Joya Touch

Services

EASEOFCARE Service Programs

 Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services(EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes >>

Media

Models & Accessories

Joya Touch Basic Handheld, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red
911350023
Joya Touch Basic Pistol-Grip, 802.11 a/b/g/n CCX v4, MP 2D Imager w/ Green Spot, Full Touch, WEC7, 512 MB RAM/512 MB Flash, Grey/Red/Red
911350024
Joya Touch Plus Handheld, 802.11 a/b/g/n CCX v4, BT 4, 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash, Grey/Orange
911350107
Joya Touch Plus Handheld, 802.11 a/b/g/n CCX v4, BT 4, MP 2D Imager w/Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1GB Flash + 4 GB SD, Dark Gray/Red
911350091
Joya Touch Plus Pistol-Grip, 802.11 a/b/g/n CCX v4, BT 4, MP 2D Imager w/Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1GB Flash + 4 GB SD Card, Dark Gray/Red/Red
911350090
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red
911350015
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Orange/Orange
911350021
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Blue/Yellow
911350020
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Green/Green
911350022
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Handheld, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey
911350014
Joya Touch Plus, Handheld, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue
911350010
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Green/Green
911350019
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Grey/Blue
911350012
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Orange/Orange
911350018
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Grey/Red/Red
911350013
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Red/Grey/Grey
911350017
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX 4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512MB RAM/1GB Flash+4GB, Yellow/Yellow/Yellow
911350016
Joya Touch Plus, Pistol-Grip, 802.11 A/B/G/N CCX v4, BT 4, MP 2D Imager w/ Green Spot, Full Touch, Vibration, WEC7, 512 MB RAM/1 GB Flash + 4 GB SD Card, Grey/Blue/Blue
911350011
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 3 YEARS
ZSC2JOY3C31
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, 5 YEARS
ZSC2JOY3C51
JOYA T M-CRADLE EOC, 2 DAYS, COMPREHENSIVE, RENEWAL
ZSC2JOY3CR1
JOYA T M-CRADLE EOC, 5 DAYS, 3 YEARS
ZSN5JOY3C31
JOYA T M-CRADLE EOC, 5 DAYS, 5 YEARS
ZSN5JOY3C51
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 3 YEARS
ZSC5JOY3C31
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, 5 YEARS
ZSC5JOY3C51
JOYA T M-CRADLE EOC, 5 DAYS, COMPREHENSIVE, RENEWAL
ZSC5JOY3CR1
JOYA T M-CRADLE EOC, 5 DAYS, RENEWAL
ZSN5JOY3CR1
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 3 YEARS
ZSC1JOY3C31
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, 5 YEARS
ZSC1JOY3C51
JOYA T M-CRADLE EOC, OVERNIGHT, COMPREHENSIVE, RENEWAL
ZSC1JOY3CR1
JOYA T M-CRADLE MAXIMUM REPAIR CHARGE
ZR0JOY3CMAX
JOYA TOUCH INTERMEDIATE REPAIR CHARGE
ZR0JOYTINT
JOYA TOUCH MAXIMUM REPAIR CHARGE
ZR0JOYTMAX
JOYA TOUCH MINIMUM REPAIR CHARGE
ZR0JOYTMIN
JOYA TOUCH WEC, EOC, 5 DAYS, 3 YEARS
ZSN5JOYT31
JOYA TOUCH WEC, EOC, 5 DAYS, 5 YEARS
ZSN5JOYT51
JOYA TOUCH WEC, EOC, 5 DAYS, RENEWAL
ZSN5JOYTR1
JOYA TOUCH WEC,EOC,2 DAYS,COMP,3 YEARS
ZSC2JOYT31
JOYA TOUCH WEC,EOC,2 DAYS,COMP,5 YEARS
ZSC2JOYT51
JOYA TOUCH WEC,EOC,2 DAYS,COMP,RENEWAL
ZSC2JOYTR1
JOYA TOUCH WEC,EOC,5 DAYS,COMP, 3 YEARS
ZSC5JOYT31
JOYA TOUCH WEC,EOC,5 DAYS,COMP, 5 YEARS
ZSC5JOYT51
JOYA TOUCH WEC,EOC,5 DAYS,COMP,RENEWAL
ZSC5JOYTR1
JOYA TOUCH WEC,EOC,OVERNGHT,COMP,3 YEARS
ZSC1JOYT31
JOYA TOUCH WEC,EOC,OVERNGHT,COMP,5 YEARS
ZSC1JOYT51
JOYA TOUCH WEC,EOC,OVERNIGHT,COMP,RENEW
ZSC1JOYTR1
Joya Touch 3-Slot Cradle for Wall Mounting. Requires power supply, line cord and wall bracket.
91ACC0043
Joya Touch Retail 3-Slot Cradle for General Purpose; It contains 1 unlocking key and 1 pair of desktop feet. Requires Power Supply and Line Cord
91ACC0069
Joya Touch Single slot cradle, charge only (light gray); PS with regional plugs included
91ACC0073
Joya Touch Single slot cradle, locking (dark gray); It requires a PS (91ACC0048) and line cord
91ACC0083
Joya Touch Single slot cradle, locking (light gray); It requires a PS (91ACC0048) and line cord
91ACC0072
Memor 1 / Joya Touch Battery (1 pc)
91ACC0055
Cable from Micro USB (device or dock) to USB. Device works as client. 2m straight cable.
94A051968
Joya Touch Handheld Rubber Boot (for WEC7 models and A6 models)
91ACC0079
Joya Touch Pistol Grip Rubber Boot (for WEC7 models and A6 models)
91ACC0085
Memor 1 / Joya Touch Belt Holster
91ACC0080
3-Slot Cradle Desktop Feet (1 pair to retrofit wall mount cradle)
91ACC0068
Conversion Kit to convert Joya Touch Basic Handheld to a Pistol Grip - Blue
91ACC0053
Conversion Kit to convert Joya Touch Basic Pistol Grip to a Handheld - Blue
91ACC0054
Conversion Kit to convert Joya Touch Handheld to a Pistol Grip - Blue
91ACC0051
Conversion Kit to convert Joya Touch Pistol Grip to a Handheld - Blue
91ACC0052
Joya Touch A6 Retail HH Back Cover Grey (5 pcs)
91ACC0058
Joya Touch A6 Retail HH Back Cover Red (5 pcs)
91ACC0057
Joya Touch HH Back Cover Blue (5pcs)
91ACC0059
Joya Touch HH Back Cover Green (5pcs)
91ACC0061
Joya Touch HH Back Cover Orange (5pcs)
91ACC0060
Joya Touch PG Back Cover Blue (5 pcs)
91ACC0065
Joya Touch PG Back Cover Green (5pcs)
91ACC0067
Joya Touch PG Back Cover Grey (5pcs)
91ACC0064
Joya Touch PG Back Cover Orange (5pcs)
91ACC0066
Joya Touch PG Back Cover Red (5pcs)
91ACC0063
Joya Touch PG Back Cover Yellow (5pcs)
91ACC0062
Joya Touch Retail HH Back Cover Yellow (5 pcs)
91ACC0056
Joya Touch Retail Screen Protectors, Anti-Fingerprint, Transparent Border (5 pcs)
91ACC0046
Joya Touch Trolley Holder Height Increaser (60 pcs) – for both handheld and pistol grip Trolley holder models (compatible with 91ACC0047 and 91ACC0086)
91ACC0088
Lanyard, Joya Touch/Joya X2 (5 pcs)
91ACC0036
Memor 1 / Joya Touch Cradle/Dock Unlock Key (5 pcs)
91ACC0045
Joya Touch Trolley Holder Green (60 pcs)
91ACC0078
Joya Touch Retail Trolley Holder (60 pcs)
91ACC0047
Joya Touch Trolley Holder (60 pcs) – pistol grip only, display orientation 45 degrees
91ACC0086
Memor 1/Joya Touch A6 Retail 3-Slot Cradle Wall Bracket; Supports both Mounting Orientations
91ACC0050
Memor 1 / Joya Touch 3-Slot Cradle/Dock Power Jumper to connect a second 3-slot cradle/dock to a single power supply (5 pcs)
91ACC0049
POWER LINE CORD, 3-PIN IEC C13, ARGENTINA
95ACC1284
POWER LINE CORD, 3-PIN IEC C13, AUSTRALIA
95ACC1215
POWER LINE CORD, 3-PIN IEC C13, EU
95A051041
POWER LINE CORD, 3-PIN IEC C13, EU (5 PCS)
94ACC1150
POWER LINE CORD, 3-PIN IEC C13, NA
95ACC1113
POWER LINE CORD, 3-PIN IEC C13, UK
95ACC1213
POWER LINE CORD,3-PIN IEC C13, JAPAN
95ACC1212
Power Supply for Memor 1/Joya Touch 3-Slot Cradle/Dock and Single Slot Dock; Requires Line Cord (for 3-slot powers up to 2 docks in Standard Charge mode and 1 dock in Fast Charge mode)
91ACC0048
POWER SUPPLY, MICROUSB
94ACC1380
Cloud Hosting fee per device/year. Must be purchased along with Cloud Subscription (ZSSOTIMCLDEV) Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCLDHS
Cloud subscription per device/year. Requires Cloud Hosting (ZSSOTIMCLDHS). Includes standard support. Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCLDEV
Fee paid per year for instances below a threshold (75 licenses) Only for cloud (ZSSOTIMCLDEV). Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCLDEF
MOBICONTROL – PERPETUAL LICENSE (premise). One time charge does not include support. Min qty for New Instances is 10 licenses. Min qty for add on to an existing instance is 5 licenses. Currently available from Datalogic/SOTI authorized distributors only
94ACC0179
MobiControl Advantage Support (per year). 24/7 support. Max 6 hours support response window. Add-on on top of standard support. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVADV
MobiControl Enterprise Support (per year). 24/7 support + dedicated technical advisor. Add-on on top of standard support. Required for all opportunities of 3,000 devices or more. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCXDEVENT
MobiControl Standard Support (per year). Must be purchased with the perpetual license (but included with ZSSOTIMCSDEV and ZSSOTIMCLDEV). Max 48 hrs support response window. Currently available from Datalogic/SOTI authorized distributors only
ZSSOTIMCPMNT
Queue-Busting Application (fee per store, unlimited devices), Not available in SEA Region
918101230
SaaS subscription locally hosted by the customer (on premise). Includes standard support. Per device/year. Currently available from Datalogic/SOTI authorized distributors only.
ZSSOTIMCSDEV
Shopevolution 6.0 Application : License per store, max 132 Users
918101214
Shopevolution 6.0 Application : License per store, max 33 Users
918101212
Shopevolution 6.0 Application : License per store, max 66 Users
918101213
Shopevolution 6.0 Application : License per store, Unlimited Users
918101215
SHOPEVOLUTION 6.0 SDK (one time cost)
918101231
SHOPEVOLUTION 7.0 Application : License per store, max 132 Users
918101232
SHOPEVOLUTION 7.0 Application : License per store, max 33 Users
918101235
SHOPEVOLUTION 7.0 Application : License per store, max 66 Users
918101238
SHOPEVOLUTION 7.0 Application : License per store, Unlimited Users
918101241
SHOPEVOLUTION 7.0 SDK (one time cost)
918101244
SHOPEVOLUTION 7.0 SDK U&R AGREEMENT
ZSM6SH7-0SUR
SHOPEVOLUTION 7@CLOUD SERVICE-L: Yearly fee unlimited number of devices and smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-L
SHOPEVOLUTION 7@CLOUD SERVICE-M: Yearly fee, up to 1,000 devices AND/OR up to 15 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-M
SHOPEVOLUTION 7@CLOUD SERVICE-S: Yearly fee, up to 150 devices AND/OR up to 2 smartphones stores (including Shopevolution software license for Joya and smartphones, 3rd level tech support, Shopevolution U&R agreement)
ZSM6SH7-0SCS-S
Shopevolution Dashboard, Shopevolution utility to monitor all Self-shopping systems (Unlimited Stores License)
918101229
Shopevolution Dashboard, Shopevolution utility to monitor Self-shopping system (1-Store License)
918101228
Shopevolution Live Update, 10 Stores - Automatic Update Utility for maximum 10 Stores
918101204
Shopevolution Live Update, Unlimited Stores: Automatic Update Utility for Unlimited Stores
918101205
Shopevolution Other Devices Support: Shopevolution utility for non-Joya devices (fee per store - unlimited users)
918101226
Shopevolution Service packs & New releases Agreement (annual fee per store)
ZSM6SHSUR
Shopevolution Smartphones Support: Shopevolution utility for smartphones (fee per store - unlimited users)
918101222
Third-Level Help-Desk Technical Support - Annual fee per store
ZSM6SHHD3